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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12746 results found

  1. AOL NOW does NOT allow people to return to "Classic Email" interface. Can't find my Calendar which tracks important events.

    Previously - YESTERDAY - there was an option to return to "Classic AOL". No more.
    BUT NOW I cannot access my Calendar which documents in ONE PLACE Booster shots, Covid tests, Reminders, LIFE Events. Guess I am expendable AND of NO consequence.

    But BEST of ALL is that there is no way to CONTACT Upper Mgmt and the BOD to express dissatisfaction. Guess "They" are being led around/Managed by the Algorithmics who make all these changes for its - AI - own personal satisfaction.

    There used to be a Left column, a type of TOC. In included Email status -…

    153rd ranked

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  2. NEW EMAIL FORMAT SUCKS. HOW DO I GET OLD FORMAT BACK

    NEW EMAIL FORMAT SUCKS. HOW DO I GET OLD FORMAT BACK

    21st ranked

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  3. your new e-mail change sucks

    your new e-mail sucks--get the old one back

    146th ranked

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  4. Put the email link back on the home page.

    The only reason AOL is on my computer is I have your email service. Why are you making it harder? It's just stupid. Please put it back.

    5084th ranked

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  5. CHANGE BACK TO OLD LAYOUT/FORMAT

    The new format/layout really sucks. Too confusing CHANGE IT BACK to what it used to be like, this is Awful

    92nd ranked

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  6. Stop Changing Setting Submitted by User

    Fix the location on the AOL homepage as it keeps changing every few days from what I set as my location and others have this problem too.

    1850th ranked

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  7. Location Set on AOL Home Page

    Fix the location on the AOL homepage as it keeps changing every few days from what I set as my location and others have this problem too.

    424th ranked

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  8. Fix the location on the AOLhomepage as it kees changing every few days from what I set as my location and others have this too.r

    Fix the location on the AOL homepage as it keeps changing every few days from what I set as my location and others have this too.

    5084th ranked

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  9. STOP THE VIDEOS

    Videos interrupt the news on the main page. WHY? How do I stop these ****** videos from cutting in on reading news stories? How do I manually change the story? The videos are ridiculous. Find another place for them, and do it now!

    1383rd ranked

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    0 comments  ·  News  ·  Admin →
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  10. Get rid of your new format!!! "Mail" isn't even on the list for choices! I'm ready to go to gmail!!!

    Get rid of the new format! "Mail" isn't even on the list for choices! If it's doesn't change soon, I'm ready to drop AOL and go to Gmail!!!

    153rd ranked

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  11. Leave things alone! You just changed my layout format from my AOL account using Safari to your horrible, user unfriendly aol format.

    So sad that it looks like I must change to g-mail after Aol suddenly changed my format which is beyond user friendly,

    184th ranked

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  12. Leave things alone! You just changed my layout format from my AOL account using Safari to your horrible, user unfriendly aol format.

    Horrible, new AOL layout! So user unfriendly! Keep the AOL format intact although even if you do, by then, I may have changed to G-mail after 20+ years with AOL. How dare AOL change this without warning and consultation. I am done with AOL! They will go under now, I'm pretty sure of that! Deservedly so!

    682nd ranked

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  13. Does the feedback work?

    Does this feedback portion of the AOL internet work or is it just a place to complain? Seems like viewing the "how can we improve AOL" ideas, nothing posted has been addressed. Just curious to know if I am just yelling at the wall or not.

    5084th ranked

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  14. GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    259th ranked

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  15. Put the F***ing date on each email.

    We are a law firm. We need the COMPLETE date on every email. However, the YEAR is not printed on the printout. We need this for our files.This is NOT acceptable.

    1850th ranked

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  16. 343rd ranked

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  17. News

    I don’t like the new layout of the news. It’s not appealing, informative or impacting. I need more words to the headlines and a bigger pic

    5084th ranked

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  18. 5084th ranked

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  19. Give us a "heads up" when you change the software display(s)!!!!

    Stop changing the software access points without giving us a "HEADS UP" as to what you are doing. As for the "new" AOL mail system -- it SUCKS!!! I speak (type) from over 32 years of IT experience --- and your failures are getting worse every time you "FIX" something in the system.

    842nd ranked

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  20. bring back the old format this new one is horrible, will leave if not

    bring back old format immediately this one sucks

    31st ranked

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