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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12722 results found
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Help stop junk mail after being reported
Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?
1046th ranked -
2FA not working
Fix your authentication. This is a bug not a feature request. I logged in this morning and it asked for the authenticator code. After that, it required a THIRD authentication by sending me a 6-digit code to my phone. WTF! Two factor is already on, why is it asking me for a THIRD authentication method? This means your security is not working.
5072nd ranked -
Let me comment and see comments. Or not.
Blocking people from commenting is a bad idea if you like traffic.
5072nd ranked -
STOP TREATING CUSTOMERS LIKE 5 YEAR OLDS. As long as people don't use racist words or threats leave comments ALONE!!!! You even reject all
Stop rejecting comments that aren't racist or threatening!!! We are not 5 years old!!! You even reject comments with all caps, are you kidding me!!!!!???? I'm ready to leave AOL
YOU ARE NOT THE WORD POLICE!!!!5072nd ranked -
Deleting Emails
Why am I no longer able to delete just one email but must delete many emails at once?
5072nd ranked -
Before mandating a re-login, please preserve ALL my tabs and return me to my previous tabs/screen after login.
It really a jerk move to wipe out a person's workspace just because you want a new login. The least you could do is preserve my email tabs and open mail before redirecting me to a login screen. Then once I've re-logged in, return me to my screen as it was.
5072nd ranked -
Make it easier to cancel the account and not hang up on customers
When you hang up on me after 17 minutes, wanting to cancel my account, your customer service is terrible. And you make it difficult to cancel the account I have had for over 20 years. Please cancel my account.
5072nd ranked -
How about fixing the comments section. I post people respond to my post. I click on their response and nothing happens. This is been going o
Fix the comment section! It not working .
5072nd ranked -
Postings
How long will I be muted in my posts?
5072nd ranked -
Your AI Robot just hijacked three comments on holiday foods.
You MUST rewrite the code for your AI Robot patrolling the Comments. I just left three comments: One for the food comments, One for the moderator to contact me. And the third only had a description of the erroneous flagings. This is out of hand. Totally Woke. Not in accordance with common usage. Totally wrong. RSVP
5072nd ranked -
Get rid of this subscription page that I cannot close!
Get rid of this subscription page that does not allow itself to be closed!
5072nd ranked -
Do not serve semi **** ads in undeletable slot at top of email
nothing in my behavior can possibly have triggered this ad. It's outrageous. I should not be seeing it.
5072nd ranked -
Return the old format - pleeze
Return the old format now pleeze. I don't want to change my mail provider!
5072nd ranked -
you can improve aol by keeping donald trump out of your format all you do is lie and make him look as bad as you can you never give him any
quit making trump look bad its very unbecoming you make yurself look bad leave him out of yur broadcast
5072nd ranked -
I'm unable folders on AOL Desktop Gold.
Please work for it.
5072nd ranked -
I am convinced that AOL mail allows a certain amount of spam to get through to my inbox.
Because of all the spam, I am considering switching to an email address not hosted by AOL.
2858th ranked -
BINGO WONT LOAD
3 WEEKS NO GAMES
5072nd ranked -
GAME BINGO WONT LOAD
START TO STOP WONT LOAD
5072nd ranked -
bingo games wont load
stop loading
5072nd ranked -
Make it do what the users want!! It absolutely sucks! Keeping my account *******
I have been trying to close my account for ages and it seems that AOL wants to look good and fat, preventing one from doing so (through web or phone call impossible and disallowed!) They even did this for a deceased client of mine.
The amount of Spam received even with all blocks set on high is Ridiculous!
Absurd! Unfair! and Fraudulent if you ask me!2858th ranked
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