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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12722 results found
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Recovery of lost "Saved Email"
I have been a subscriber of AOL since 1994. On October 30, 2025 I discovered that every "saved Email" on my master account "jjcshndrsn" and additional accounts, "buttnercreekhome", "hndrsn0221", "hndrsn0517", "deapilot", "usmc094418" and "gs13step10" was gone. I was shown no saved massage. AOL tech supporter "Roxy" was unable to recover anything. I am requesting support from any AOL technician to recover my missing "saved Email". James J. Henderson
2858th ranked -
Help Me
Anyone at AOL can tell me what is going on with all the address??> ine does not seem to work.....
5072nd ranked -
aol calendar is redirecting to week and not on month
AOL Calendar is not showing up on the Month page right away. It redirects to week everytime we open the AOL Calendar. Please create an option to setup the screen page to Month.
1846th ranked -
5072nd ranked
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email
Why can you not fix email when you sign on does not tell you have email when you delete email still tells you you have email in the read box
5072nd ranked -
I cannot comment on most articles
I have a Macbook pro, use safari 15.6.1. I can't comment on most articles even though there are comment boxes and I other people have posted comments. I can't see their comments and I can't comment because there is no place that I can click on that says ''comment.''
5072nd ranked -
by not putting websites on my email that are basically selling foreign women
are these women being trafficked do you look into that when you allow these ads
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5072nd ranked
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Password change nightmare
AOL service is getting verse. Even to change password it take 2 -3 days. I used to change password regularly for security purposes but now I have to talk to a representative and then you wait and on his mercy and after all he/she tell me you have to wait 24hrs. Even I called after 24hrs I still have to wait another 24 hrs. Simple password change is taking forever. Very frustrated. Seems like to time to move on......
5072nd ranked -
calendar
Calendar cannot be set up to view directly to months
5072nd ranked -
Spam
Every day I get email in my spam folder from the same site, using different email accounts, but always from the same site (bronpat.rest, for example). Either don't deliver any email from that site (this is HUNDREDS I've had to delete) or let your filters work on the spam folder as well as my inbox. This is insane.
681st ranked -
I am once again being required to get a message to open my email. I have repeatedly said I do not want this harassment. If it is not endec
I do not have a telephone and do not want to be harassed by your stupid “is it really you” prompt. If this ia not ended I will cancel my account
5072nd ranked -
Show me how to get this off of my Favorites" page!
This comes up when I go to a favorite and does not let me connect. Why would you do this to a paying customer?
5072nd ranked -
Bundle my payments, $2 here, $2 there into ONE PAYMENT....I'm tired of having to make two or three payments to use the antique AOL....
My IDEA is on this page above this statement
5072nd ranked -
Deleting email folders and inbox of users of more than 20 years
I've had my account for over 20 years! And all my folders are gone now and I have no email whatsoever at all in my inbox?? How is this possible and is it legal to erase all my stuff like this? I had very important emails and info saved in this account in separate folders i created just for that reason and now theyre all gone! That should definitely stay in place and not be deleted or whatever has been done to my account. this is wrong on so many levels! the stuff lost now is probably gone and whats…
5072nd ranked -
AGAIN TODAY
AGAIN BEING FORCED TO USE TWO STEP VERIFICATION FOT NO REASON - NOT NEEDED< NOT WANTED< + USER UNFRIENDLY - THERE was NO UNUSUAL ACTIVITY ON MY ACCOUNT _ DEFINITLY GOING TO CHANGE PROVIDERS AFTER APX> THREE DECADES !!!!!!!!!!!!!!!!!!!!!!!!!
2858th ranked -
ADG issue in Address Books
Today I tried to open up my Address Book and all my passwords saved to contact name "AOL" are disappeared. Usually I click the edit and it shows up the list of password however right now the edit option greyed out so I'm not able to open it, we tried it using a web with tech rep, we can open the AOL address book, but it's empty. Please address immediately my concern it's so important to me those list of passwords.
5072nd ranked -
WHY CANNOT AOL CORRECT SIGN IN PROBLEM
AGAIN BEING FORCED TO USE TWO STEP VERIFCATION THAT IS NOT ENABLED - NOT WANTED OR NEEDED !!! - TOTALLY USER UNFRIENDLY !!!!!!!!!!!!!!!
2858th ranked -
ADG keeps on crashing
ADG keeps on crashing even after doing a back-up, uninstalling and then reinstalling the service or doing basic troubleshooting like power cycle
5072nd ranked -
Comments.
I no longer can automatically see responses to my posts. Oftentimes I can’t find them at all. Go back to the old AOL please. Your “improvement” is not an improvement.
12462nd ranked
- Don't see your idea?