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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
10643 results found
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Just go back to the old format. I seems every day there is another unneeded change.
Give us the option of keeping the old AOL email or going with the new format. Chances are that most users will opt to keep the old format which was easy to use with a better layout. Not everyone wants to change to what you feels is "better". We (the users) should have a voice as to what we feel is better and easier to use.
145th ranked -
New email is worst. Bring back old page. Or I can leave AOL and spend my money elsewhere.
Bring back old email format. This one is unhelpful and not easily used. But fear not. AOL doesn't have to respond and I can find another provider to spend my money on.
184th ranked -
How about having email that actually works?
What the **** is wrong with AOL today? It's the Juneteenth holiday, June 19, 2023. Does that mean email is closed for the ******** ******* day? This is not the first feedback message I've tried to send. I clicked to post my idea, and even though I am already signed in, it tells me I must log in. Jeezus ******* Christ! I cannot begin to express how ******** ******* angry this is making me! It has been non-operational now for more than enough hours for you mother ******* idiot ******* idiots to have fixed it many times already. In case…
4162nd ranked -
Do you know the 11th Commandment? If we use it we will destroy homelessness
Most people have heard the Ten Commandments for life here by our Creator. Do you know the 11th and there are 613? If we do the 11th Commandment we will destroy homelessness. It was is thought to be the employer/employee relationship but since we do not give Glory to the person who Spoke this process we are lost. We must bring back the 6 year contract of "Slavery" but we must give Glory to the person who Spoke it 3500 years ago AND treat the 6-year ***** just as the Master would treat the children of the master's household. in…
4162nd ranked -
comments getting rejected on the news page
i would like to know why I'm being blocked. if so, how long will the blocking last? Thank you.
4162nd ranked -
Go back to the old (far superior) email format
I thought maybe I was the one who was out of step .... but I see from below, that VERY MANY users are also unhappy with the new email format. I can't believe you could have done any "end-user" testing before it was launched or ordinary users would have explained to the techies (or was it AI ?!!!) that it wasn't in many respects, fit for purpose. VERY POOR effort AOL.
1488th ranked -
800th ranked
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Bring back the old layout that I was perfectly happy with. Why change something when its not broken
Bring back the old layout why change when it's not broken.
433rd ranked -
original mail
Please let me go back to original mail. Will leave AOL behind as I hate the new mail format. Been with you since 1997. Change it or bye bye
114th ranked -
277th ranked
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Please bring back the old format and old calendar.
The new calendar dies not print in color and is much harder to use than the old. Please revert!!
277th ranked -
my new mail page SUCKS!!!!
Change me BACK!
184th ranked -
This is the WORST 'NEW' FORMAT EVER!! EVERYONE HATES IT! Is anyone reading the feedback? AnyONE at all ???!!
This is the WORST 'NEW' FORMAT EVER!! EVERYONE HATES IT! Is anyone reading the feedback? AnyONE at all ???!!
173rd ranked -
HEY! DON'T SHOW PORNOGRAPHIC PICTURES ON AOL NEWS ADS!!!!!!
I'm reporting a pornographic picture in Aol News in the ads! It was a story about Tom Hanks and has an ad with a disgusting picture of an apparent woman jumping in the air with a male body part hanging out of her cut off shorts! It appeared at 6:15 p.m. on Sunday, 16 June, 2023.
4162nd ranked -
PLEASE PLEASE PLEASE put our email link back on the left side at the top of the page.
After decades of email link being at top left of page, why has someone suddenly decided that 'Food' or some other link being there is a better idea? There aren't many people still using AOL. We are even laughed at and teased by Gmail users, etc. Is this new annoyance an attempt to finish off AOL email? Please put the email link back where it goes.
4162nd ranked -
New Email Format is a Huge Step Backward -- it takes twice as long to do simple tasks!
What incredible lack of skill or empathy led to the new AOL web email interface that insists you "Apply" every action first before implementing ... eliminates the "Old Mail" folder so you can't find any already-read emails ... features a Search your email box function that no longer works at all ... and makes you go page by page to eliminate Deleted emails instead of in one fell swoop as was done previously?! Plus you can't even see the function options at top or bottom of the screen if you have larger fonts enabled -- you have to scroll up…
184th ranked -
chat box is not working on Just friends
my chat box won't come up while I play the games
4162nd ranked -
where did my links in favorites go to
where did my links in favorites go to
1071st ranked -
Your new format
Your new format dropped my favorite list. When I try to recreate, it won't allow saying "the name already exists". How stupid are you for changing the format and make so many people unhappy.
525th ranked -
text wrapping in browser
With the most recent update to the aol mail from aol.com (using a desktop), text does not wrap. This results in words being broken up between lines and makes reading emails received/sent difficult. Please fix this.
2322nd ranked
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