AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12600 results found
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2829th ranked
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Not 24/7 Support!
There are 3 telephone numbers listed for AOL's 24/7 support. All 3 numbers lead to the same automated recording that informs the caller that they are closed and are open during normal business hours. Either make support actually available 24/7 or remove the button that say '24/7 Help' in the email box! Seriously....this is basic. Get it together AOL or get out of the internet biz cause you are not performing nearly at the level your competitors are.
2829th ranked -
Missing button
under spam missing a block button with the new update.
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My AOL is not filtering out spams. It used to be great at this. I may change to gmail as result . Please fix it!
Please put back the old algorithms to filter out spam. In the past few days, I suddenly have LOTS of spam getting through. AOL has in the past been great at filtering spam out, but no longer! Very sad.
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Stop sending real spam emails and putting actual real emails in the spam folder. “unpaid tolls”
Why can I not block the email address? It’s common knowledge that unpaid tolls is a scam. This one is from Italy and BIMI verified it’s a legitimate business. A scam business email. You haven’t figured out the spam feature yourselves.
It’s funny how you are deciding my scam emails based on your thoughts.2829th ranked -
Spam address that will not go away
Please destroy any messages from @antillesresto.com
When marked as spam, they simply put a new front end on this extension, and all the messages are spam, spam, spam.2829th ranked -
Remove malicious ads at the top of inbox
Recently, every time we sign into AOL Mail, at the top line of our inbox is invariably the same malvertising ad that claims something like “your cloud storage is almost full.” It looked legitimate, and once, before seeing the “Ad” annotation, I clicked on it, taking me to a page that I believe was infested with malware, and that also asked for login or personal information. (The domain name may have been, in part, something like ‘rootkitrodeo’.) I had to wipe my device and start fresh before I felt safe again. I can only imagine how many less-computer-literate users may…
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I am having difficulty adding my debit card to my account. An error message "we're having technical difficulties - please try again.
I am having difficulty adding my debit card to my account. An error message: " We are so sorry! We are having technical issues. Please try again later." keeps coming up when I am trying to enter the debit card information. I was online with AOL Tech support for almost an hour without success. Tech Support advised me to write a posting to be able to fix this technical difficulty and that I might have to wait 24 hours before trying again. I have an outstanding balance to pay in the amount of $35.58. I have never had an outstanding…
2829th ranked -
Email address options
I would like to see that the options for Sender sort (z-a) is an option I have a screenshot but nowhere to add please advise
2829th ranked -
Offer subscribers a choice of the type of news they are interested in: i.e. national, international, business, celebrity, local
I am completely turned off by the cheesy celebrity gossip that is featured on aol news. Today, Israel bombed Iran; however that major story was segwayed behind the feature story on blueberries!!, and another on a celebrity, and a third one on something equally as inane. Americans aren't THAT stupid or cheesy.
So two ideas: 1) allow subscribers a choice of what news they want to prioritize: international/national/business/cooking etc.2829th ranked -
please stop the click bait stories that are made up stories.
I'm sick of made up click bait stories that you present as real news. Today I am 12 articles in and have seen 3 of them....How about News and news only in the news, not fiction made to look like news.
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Precious Moments Lost Forever due to AOL
I am sharing this on behalf of my mother's account. I have signed into her account today. They wiped our entire email account of all history of emails due to inactivity of my Mother's account. We have been dealing with her Brain Cancer recovery and have not used her email. We have lost countless emails with pictures of memories, saved emails with messages from loved ones that have passed, and encouraging notes from her sent to myself and other loves ones that can't replicated due to her disability from her brain cancer. They are claiming they wiped it clean and…
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can't read stories on Today on AOL
Can't read stories. Won't display stories and left and right arrows are frozen do not work.
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Cannot search anything on the search bar within AOL website.
Cannot search anything on the search bar within AOL website. Getting error message " We did not find results for: dogs. Try the suggestions " .
2829th ranked -
Fix the email, keeps locking me out.
Fix the email. I log in with a password. Even the two step verification.......no dang passkey, just let me get to my email.
2829th ranked -
Make filters work!
I have filters set for 'ends with' and 'contains', and yet emails with both of those words set as filters still get through daily!
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2829th ranked
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AOL just keeps on attacking Trump with negative stories / try posting a positive story
AOL just keeps on attacking Trump with negative stories / try posting a positive story
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Get rid of aol. I have a problem with aol. I have called 5 numbers and no one can help me. So people and ai won't help me so close aol down.
aol is charging me 3 different charges on my credit card. I've called 4 numbers, and your worthless chat bot, and so dare no one can tell me why three different prices, or help me. And no one can answer me why. So I'm not going to pay any more of them, and cancel my credit card, and report aol to fraud people, Maybe then someone will give me some simple answers. I've been a member for 16 years with aol, and NEVER had to deal with such stupid dumb people. What is going on at aol? Why such stupodity.…
2829th ranked -
How about a story about illeigal imagration being down 97% without a change in any laws.? You do only negative stories about Trump?
Don't be nearly 100% negartive about Trump.
2829th ranked
- Don't see your idea?