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11908 results found

  1. Password

    Stop trying to charge to reset password

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  2. get rid of two factor sign in unless requested

    Your two factor sign in is becoming a major pain. I can't change the options or the order of options. If I sign in five times a day I have to go through the same nonsense five times a day. My password is secure, I don't keep much of a confidential nature in e-mails I don't need this. When I am on the road it makes some sense but, when I am home it is just a pain.

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  3. Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it

    improve AOL?
    Open Web is doing a terrible job with your comment sections. Debates are immposible the way it's being run now. PLEASE fix this, or have it
    Reset

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    0 comments  ·  Editorial  ·  Admin →
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  4. Recovery for old cs sub accounts & Feedback to have an email contact instead of a forum.

    First-the old cs sub account is idle for decades & was originally setup so the master account can access and control the login info, but it has changed and each sub-account, using the same sub email as recovery email. This create problems as there is no info to verify or recovery those account. AOL/CS/ Yahoo should change the policy so that the master account should be used as the recovery email and access to those emails, otherwise they are sitting wasted and idle for decades because no legitimate recovery info was every setup.

    Second- it would be great if the…

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  5. Extremely disappointed with the newest update. The IN BOX

    When moving a message from the In Box to a Folder the message should stay at it was previously the update. It must show the name of the recipient not the sender. It is extremely important for us that use the computer to work and must identify the clients' names when it is file (not see my name, the sender)

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  6. AOL has flagged my account and is not allowing comments on any stories.

    AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.

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  7. STOP airing out your political bias.

    STOP airing out your political bias.

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  8. I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.

    I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
    However, the AOL AI censoring system is very crude. Even when I am quoting the person above me, whom I am answering, my comment may be removed. Or when I am quoting a phrase from the article I am referring to, that may also be wrong for the censor.
    Please try to make your "cultural standards" a bit more sensitive.
    I am 83, in poor health, and hardly ever get out. So communicating by computer is very important to me.

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  9. From time to time the move option is missing from my email aol app

    From time to time the move option is missing from my email aol app

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  10. One hasn't had the ability to read replies on one's comments in many months & you should fix it or remove the function & apologize to users.

    One hasn't had the ability to read replies on one's comments in many months & you should fix the problem or remove the function - then apologize to users.

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    0 comments  ·  News  ·  Admin →
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  11. Unable to delete registered email addresses on accounts owner contacts in aol applications

    Please add an option to delete email address for thee account owners info on the contact section in aol apply application

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  12. Agree

    I made a comment on the NH Bishop discussion of Ms Good's passing. It was rejected. I agree with this decision because it was insensitive. Sorry.

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  13. make email acccidentially marked as Spam easier to correct back to new mail/inbox without losing those emails

    accidentially marked an important email address as Spam and was unable to successfully unmark it as Spam even after seeking tech support

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  14. WILL WE EVER

    HAVE A WORKING, USERFRIENDLY AOL AGAIN ??? - BR ABLE TO LOG IN WITH OUT 99% FAILURE RATE - NOTBEING FORCED TO USE 2 STEP VERIFICATION, THAT IS NOT NEEDED OR WANTED ! - ABILITY TO GET TRUTHFUL ANSWERS ABOUT AOL BEING DOWN, WITHOUT THEM TRYING TO SELL YOUR WORTHLESS PAID TECH SUPPORT, THAT IS A TOTAL JOKE !!! -STOP DENYING THAT AOL IS UP + WORKING, WHEN THOUSANDS ARE FACING OUTAGES- STOP CHANGEING USER RECOVERY OPTIONS TO ONES THAT ARE UNAVAILABLE + NEVER USED BY THEM - I CAN LIST MORE, BUT AOL DOES NOT CARE ABOUT LONGTIME USERS…

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  15. Have help available if someone threatens your life in comments

    AOL sent me an email containing my comment and someone who responded to the comment actually writing that they would kill me if they found me.
    Need help mow.

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  16. Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!

    So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.

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  17. You should do a featured article on the new philosophy Name Colorology it has the most proven amount of factual data and photograpes of data

    AOL should feature an article on 'Name Colorology.' It is full of factual, proven data and great pictures. Just go to www.namecolorology.com, and you will see how great it is, and all your readers will love to hear what their name says about their beauty, career, personality, romance, and success

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    0 comments  ·  Editorial  ·  Admin →
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  18. WHEN WILL

    IF EVER AOL SOLVE IT"S MUMEROUS MULTIPLE PROBLEMS ? - IMPOSSIBLE TO LOG IN FOR OVER A WEEK - THIRD + OCCURENCE IN SIX MONTHS ! - UNNEEDED + UNWANTED 2 STEP VERIFICATION FORCED USAGE< NOT ENABLED + STAY VERIFIED CHECKED - AOL RAPIDLY BECOMING WORST PROVUDER IN THE INDUSTRY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  19. Three days ago I deleted all of my old comments that were made to various AOL news articles. Today I am signed in to AOL, and I went to post

    Three days ago I deleted all of my old comments that were made to various AOL news articles. Today I am signed in to AOL, and I went to post a comment. When I tried to post, a pop up message showed up on the bottom right of the comments box that says "Sign Up to Post". I am already signed up? What is going on?

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  20. restore old fonts for aolshield pro

    restore old fonts for aolshield pro

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