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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


11910 results found

  1. 4765th ranked

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    0 comments  ·  Admin →
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  2. AOL is rejecting all of my comments no matter how benign. AOL claims not to censor,, that is a lie. I have used AOL since it's conception. I

    I have used AOL since it's conception, I have never seen anything like what I am seeing now, Why post articles with a comment section and then not allow comments? The content moderation is ridiculous. Comments are rejected for using words that are in the article. The " Rules" appear to have been written by a 5 year old.

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  3. James-Andrews is a fraudulent banner ad

    This company is a scam. Ad has a fraudulent storyline, does not ship the goods as listed, and make returns to CHINA next to impossible. Numerous complaints are seen online. AOL, please dismiss this firm from advertising with you!

    11650th ranked

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  4. I am having a problem with my signature.

    My problem is that the signature that I created a couple years ago has not been showing up as that created signature since Sept. 15.
    The problem was not resolved. Today I called again and spoke to someone who wanted me to provide this feed back.

    4765th ranked

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    2 comments  ·  Admin →
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  5. Notifications and Comments is still not working. Scrolling through thousands of comments to reply to one is ridiculous.

    Thousands have already described it. AOL's IT department knows the problem but ignores it.

    4765th ranked

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    2 comments  ·  Editorial  ·  Admin →
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  6. After nearly 30 years of being member you silence my opinions because they don't reflect yours. Censorship of the masses has begun.

    After nearly 30 years of being member you silence my options because they don't reflect yours. Censorship of the masses has begun.

    11650th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  7. stop advertising false ads// Fake jewelry

    why does AOL continue to advertise fake ads such as EMMA MIA . ETC jewelry. I never will buy anything AOL advertises because of this. AOl has no integrity.

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  8. Warning do not download this piece of **** once in seems no way to uninstall and messes with programs not supposed to

    Have been trying for 3 days to uninstall this garbage and keep getting message to find something that does not exist so aboput ready to reset whole computer to get rid of it

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  9. multiple emails asking for money from my name?

    have hindu and lawyers going on bit money that I never owned nor ever would just am trying to take out 332$?
    why can't aol block these thief's

    4765th ranked

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  10. I try to forward emails to a Group on ADG and i recieve errors.

    I try to forward emails to a Group on ADG and i recieve errors.

    4765th ranked

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  11. fix the unsubscribe link

    for months I have been receiving messages from "subscriptions@comms.aol.net" and for months i have clicked the unsubscribe link, and for months i am still getting emails from this address. Why is the unsubscribe link not functioning. All marketing preference are turned off, but you are still sending.

    What is the issue? Why are you offerering UNSUBSCRIBE and not following my request?

    11650th ranked

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  12. Improve coverage of important events-Only one story for NO KINGS DAY??? REALLY??

    You only ran one ad about the NO Kings Day marches!! What is that?? You need to be even with your stories and show both sides or at least be fair. This was ridicules!!

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    0 comments  ·  Local News  ·  Admin →
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  13. 4765th ranked

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    3 comments  ·  Games  ·  Admin →
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  14. try having a live customer service chat for games to resolve issues ... such as "why doesn't the game site recognize my saved log in"

    CAN'T get into "games" the site keeps giving me the "Guest" category. I am a long time member .. this is unacceptable , please fix it

    kellylynn aka kellys88place@yahoo,com

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  15. AOL Webmail not working with Windows XP Version 2002 Professional running Chrome browser

    Since 9/24/2025, AOL Webmail does not work with Windows XP Version 2002 Professional on a 3.2 GHz Pentium 4 processor with 2 GB RAM. Something has changed with the entry screens or the length of the address after the Password is entered. AOL just spins and AOL Basic mail is not available to view despite AOL's statement that Chrome on XP is capable of using webmail in basic mode. My thinking is that something changed in the background after 9/24/2025 to render Windows XP obsolete but AOL did not notify the user community about this change. I did notice a…

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  16. Have actual news in your newsfeed instead of all the clickbait you keep adding

    Today, there were only about three real news stories and the rest was clickbait and entertainment "news." Is AOL for children now? Grow up, AOL. Have real news instead of stories about puppies and what celebrity is doing this or wearing that. Drop all the **** from Reddit that are mostly made up stories that people post on Reddit to see how much traffic and how many comments they can get. Reddit is NOT a news source.

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    0 comments  ·  News  ·  Admin →
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  17. can't sign in for games

    can't sign in for games

    4765th ranked

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  18. COMMENT SECTION: "Something Went Wrong" screen...

    "Oops, something went wrong :(
    We detected some connectivity issues therefore we’re unable to load the Conversation" RETRY

    Here's another constant problem with the Comments Section. If it's not one thing, it's another. There's no issue with my computer's connectivity; yet on numerous occasions, the above notice appears. And when you try clicking on the RETRY button...CRICKETS. Absolutely nothing happens. Being a paying AOL customer is beginning to be more problematic than it's worth. You're going to start losing patrons by the droves if you can't get your software to consistently work properly.

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  19. 4765th ranked

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  20. Fix the ability to comment on news articles. You have been contacted (and I see by many more people than just me) and you have yet to fix i

    Make the commenting section on AOL news available to long-time users again. I called Tech support but they are useless - it has been weeks since this problem started. I have been using AOL for 26 YEARS and this is how you treat long time users? I am tempted to cancel my AOL account and go to another mail/news provider.

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