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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11917 results found
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There needs to be more communications between call center and IT for AOL.
I had files missing from a folder that I had named. I spoke to customer service and a supervisor, who advised me that they don't communicate with IT/Engineer who would know about missing files. I certainly didn't delete those items because they are saved items. AOL stated a 24-hour restore of my files, but my issue is, why are they gone in the first place if they weren't deleted? There needs to be more work to ensure customers' files don't go missing.
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provide which list(s) a person is on along with that persons information.
include the lists a person is on when you click on that persons information. This was in the older version of AOL.
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Member since 2005. Somehow I only receive 1 or 2 mail a day and before this problem I would receive 75 or 100 mails per. day I do not know w
Not an idea, I need help as soon as possible. I use to receive my mail 75 to 100 bits of mail evey day than somehow now I only receive 1 or 2 pieces of mail. I do not know how this happened but I sure as **** am vey unhappy with it happening. Cn you fix this problem. PLEASE. Sincerely Harry Edmiston and Elizabeth Edmiston @ 5035 Ledgewood Way. Orlando, Fla. 32821-8815 and or harrysstyle@aol.com
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the fix that was sent to you expert techs at AOL this morning....has been fixed. No need to work on it
A ordinary person showed me how to fix the font in the 'subject' box. The AOL tech this morning couldn't....so she said she would be sending to another AOL tech dept. Now there is no need to try to fix it. A friend of mine walked me thru it this afternoon. Font size has been returned to 'normal.'
But she did help me with a couple of other issues....I am grateful for that. I always have good results with AOL techs. Thank you. Ron. (ronmozart@aol.com)4765th ranked -
Better security
My latest credit card received a fraud charge. I have only provided that card information to AOL. What can you do to prevent that from happening again? Is YAHOO somehow involved? Or some of the services I signed up for?
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Open AOL Email to Email! Not your selected political stories.
I know it may seem shocking to AOL that we come to aol for our email and not the news you choose to feature but it’s true. That is the only reason I open aol. Imagine that!?!?
Your political stance isn’t important and will definitely not influence my thoughts. Open to mail and IF I want to see your chosen “news” story I can click on it.4765th ranked -
Stop sending real spam emails and putting actual real emails in the spam folder. “unpaid tolls”
Why can I not block the email address? It’s common knowledge that unpaid tolls is a scam. This one is from Italy and BIMI verified it’s a legitimate business. A scam business email. You haven’t figured out the spam feature yourselves.
It’s funny how you are deciding my scam emails based on your thoughts.4765th ranked -
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Subjective Rejection of a Comment
You rejected my comment without specifying any detail as to why!!!
First, without detail I can’t make improvements in the future!!! Second, you have made a subjective judgement about a comment that reflects ideas publicly expressed by people considered experts in their field. One is Mary Trump, a Clinical Psychologist. Psychiatrists have made public statement that Trump is a Malignant Narcissist with Sociopathic tendencies!!! Others have made public observations concerning behavior and thinking indicative of mental decline!!! Third, I make comments based on fact and sometimes the article I’m commenting about uses words used in my comment!!! So, when a…
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Stop presenting mostly women's underwear ads on my email page.
Stop presenting mostly women's underwear ads on my email page. Or, how about stop presenting ads at all.
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Please allow VOIP phone numbers for two-factor authentication
Currently, VOIP phone numbers cannot be added for AOL Mail account recovery or two-factor authentication. This means that if something goes wrong when porting our cell phone numbers to a new carrier, and we somehow lose the numbers, we won’t be able to use our VOIP landline to recover our email accounts.
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Comment
The drawing connected to your lead story about the bombing mission showed the planes crossing the Atlantic...not the Pacific!!
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guce.wavezie.com is being rejected by AVG antivirus as phishing when trying to turn off automated email analysis
guce.wavezie.com is being rejected by AVG antivirus as phishing when trying to turn off automated email analysis
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Killa
Bye
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Repair the AOL GOLD download software so the program doen'st jerk & twitch
Repair the AOL GOLD download that customers have to use so that the program is stable and doens't jerk and twich and run real slow
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Good afternoon I want to cancel my AOL account and be done .....You can't give me any tech support for free.......and the people I called
This is ridiculous when I can't access my AOL storage and the people you have working for you in some country I can't understand and they don't know how to help a customer......
I am just done with AOL after 40 yrs as a member......
Thanks for nothing,
J. Stout
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Local news location
My location from the local news is not accurate. I live in NM and the location shows in AZ, I tried several times to switch it by the state and zip code and no results. Thanks.
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I am having difficulty adding my debit card to my account. An error message "we're having technical difficulties - please try again.
I am having difficulty adding my debit card to my account. An error message: " We are so sorry! We are having technical issues. Please try again later." keeps coming up when I am trying to enter the debit card information. I was online with AOL Tech support for almost an hour without success. Tech Support advised me to write a posting to be able to fix this technical difficulty and that I might have to wait 24 hours before trying again. I have an outstanding balance to pay in the amount of $35.58. I have never had an outstanding…
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- Don't see your idea?