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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

10416 results found

  1. The new format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format

    The new email format SUCKS!!!!!!!!! 615 pages of feedback 99% hate it. Go back to the old format,

    157th ranked

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    1 comment  ·  Editorial  ·  Admin →
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  2. Aol App not working properly

    When i try to connect into my AOL app on my samsung phone, Android 14, it's just spinning and spinning, the loading never ends. I called customer support and i was in a call for a hour and they could not fix it, they tried to uninstall the app, tried to connect through google chrome but nothing worked. Something needs to be done.

    3998th ranked

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    0 comments  ·  News  ·  Admin →
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  3. get rid of long ads--was just playing word game and during game had three 1 1/2 minute ads--opponent waited during first then forced pass

    get rid of long ads--was just playing word game and during game had three 1 1/2 minute ads--opponent waited during first then forced pass on next two in close game, causing my loss. Frustrating and also waste of time when game is forfeited due to ads.

    742nd ranked

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    1 comment  ·  Games  ·  Admin →
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  4. The ads over take articles

    I use a laptop with Windows 10pro. EVERY.SINGLE.TIME. I am reading an AOL Today article an ad pops up to cover half of the article. I cannot move the ad or close it. Therefore I CANNOT read any article past the first paragraph. That is ridiculous. Do something about this!

    3998th ranked

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    0 comments  ·  News  ·  Admin →
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  5. Why the 1 1/2 minute ads in the middle of games? I keep getting booted because of them. Please limit ads during play to 15 to 30 seconds.

    Why the 1 1/2 minute ads in the middle of games? I keep getting booted because of them. Please limit ads during play to 15 to 30 seconds.

    742nd ranked

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    1 comment  ·  Games  ·  Admin →
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  6. Tech Help

    I have a problem (ref, case # 21575254) in that your tech help was unable to resolve after 2 hrs of trying. It has to do with sending emails. When I plug in the person's name to which I want to send an email, your system does not retrieve the email address from my contact list. Please contact me at kmiller195@aol.com with a solution.

    3998th ranked

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  7. Favorites--I cannot find all my folders, only the unsorted ones

    Where did all my Favorites folders go? I had several categories and can only find the unsorted ones on the first page.

    2216th ranked

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  8. Return to the previous email format ... ASAP

    The new email page is a major step in the wrong direction ... give me my old email page back ... change is not necessarily progress ... in this case it is definitely NOT progress.

    143rd ranked

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  9. I want to go back to the old format, I hate this new format!!!

    I want to go back to the old format, I hate this new format

    152nd ranked

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  10. 3998th ranked

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  11. FIX THE E-MAIL

    I keep getting errors when I try to open e-mail

    3998th ranked

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  12. Contact listings

    If you do not fix the Contact listings I will be leaving AOL ! I have specific work -related info in the Notes section that can not be edited as you allow me only the first line of the notes. I have contacts that are very hard to recover is you don't know the specific way it was initially listed. Other search capabilities should be provided, on my phone I just need to provide part of the listing and the contact can be found. Please respond that you will make these changes (spbalance@aol.com) or I will consider other,…

    3998th ranked

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  13. Cannot Sign in to AOL COMMENTS

    PRIORITY:HIGH
    When I try to sign into AOL COMMENTS and make a comment it asks me to Sign in or Log in. Either way it goes back to the top of the news page and I have to start over and it just keeps repeating the same process. I can't post a comment on any of the news Stories... I can read other peoples comments. But, I can't post my thoughts! PLEEZE HELP!

    1403rd ranked

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  14. PLEASE BRING BACK MY OLD EMAIL FORMAT!!!!!

    BRING BACK MY OLD EMAIL FORMAT!!!

    143rd ranked

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  15. Being able to stop Goggle ads and not having to buy software to do it.

    Being able to stop Goggle ads and not having to buy software to do it.

    3998th ranked

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  16. 3998th ranked

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  17. AOL NOW does NOT allow people to return to "Classic Email" interface. Can't find my Calendar which tracks important events.

    Previously - YESTERDAY - there was an option to return to "Classic AOL". No more.
    BUT NOW I cannot access my Calendar which documents in ONE PLACE Booster shots, Covid tests, Reminders, LIFE Events. Guess I am expendable AND of NO consequence.

    But BEST of ALL is that there is no way to CONTACT Upper Mgmt and the BOD to express dissatisfaction. Guess "They" are being led around/Managed by the Algorithmics who make all these changes for its - AI - own personal satisfaction.

    There used to be a Left column, a type of TOC. In included Email status -…

    133rd ranked

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  18. Is there a way to delete email by the year?

    Please create a way to delete email by the year.

    3998th ranked

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  19. Get rid of your new format!!! "Mail" isn't even on the list for choices! I'm ready to go to gmail!!!

    Get rid of the new format! "Mail" isn't even on the list for choices! If it's doesn't change soon, I'm ready to drop AOL and go to Gmail!!!

    133rd ranked

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  20. get the mail to work

    would be nice if the email would work instead of getting this( upstream connect error or disconnect/reset before headers. reset reason: connection termination)

    3998th ranked

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