Assist by AOL



Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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  1. Let users specify email domains to block as Spam, not only full email addresses, e.g. addto-cart.co.uk

    Spammers often use the same domain but different email addresses. How about allowing users to specify domains to be filtered out as Spam, as well as full addresses? e.g. addto-cart.co.uk as well as 154769207@addto-cart.co.uk

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  2. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

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  3. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

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  4. While on vacation I put a hold mail on, now I can't change it back. I'm not getting mail.

    Make this change obvious. Stopping was easy but resetting isn't.

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  5. 23rd ranked

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  6. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

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  7. MY MAIL DOESN'T DOWNLOAD!!!!!

    MY EMAIL DOESN'T DOWNLOAD!!!!! IT TAKES FOREVER TO DOWNLOAD, SOMETIMES OVER AN HOUR OR MORE!!!!!

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  8. how do I get the block lifted on the community comment section

    how do i get the block removed on the community comment section

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  9. accept

    my iphone is on mobile since 2019, not verizon accept it for verification. Thank you

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  10. CENSOR, YOU SUCK!!

    FREEDOM OF SPEECH!!

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  11. Mediator with political opinion or not qualified

    Article:
    FBI Director: Political Violence now a near daily phenomenon

    This mess was created by Republicans entertaining Donald Trump's childish behavior. Then continued by Republican aspirations of autocratic destruction of our Democratic government. Their nonsense and delusional impressions caused politically ill informed people to attack our Capital believing it was all real.

    The FBI needs to focus on what makes people do things.

    The GOP needs to be shut down before their insatiable desire for power and dictatorship destroys everything America means to Americans.

    They DO NOT represent the People, the Constitution, Democracy or our average way of life.

    Rick…

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  12. stop posting fake anti-American communist trash

    Stop posting fake anti-American communist news

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  13. Bias gone wild

    All for objective news. AOL a vehicle ... don't crash your vehicle.

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  14. WEBMAIL LANGUAGE

    My aol webmail has always been in English why did it switch to french and how do we switch it back

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  15. 23rd ranked

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  16. You are watching to see how many times I use AOL, and threatening to close the account. Plus you are almost impossible to contact. If I go o

    You are watching to see how many times I use AOL, and threatening to close the account. Plus you are almost impossible to contact. If I go on another device, then log into the orginal account, it will not accept mail on THAT account.

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  17. Browser history does not go away.

    Clearing it manually the already done visited browser history, it doesn't work even I turned it off the browser icon button need help.

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  18. 23rd ranked

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  19. STOP CENSORING MY COMMENTS!!! WHY DON'T YOU CENSOR OTHER NEGATIVE COMMENTS???

    Why is AOL deleting my comments on all your conversations??? Some of the other comments are very derogatory about other people. Every time I print something, it is quickly deleted!!! WHY??? WHAT HAPPENED TO FREEDOM OF SPEECH??? WHAT DO YOUR EMPLOYEES HAVE AGAINST ME??? fhuf1988@aol.com

    FROM - FRAN MCNEALY

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  20. Sheep in the big city

    Sheep in the big city is not on here on DVD yet but I want it to be on here on DVD

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