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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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156 results found

  1. I want my old aol mail back. This new aol mail is useless and too cluttered.

    This "new aol mail" is useless. I want my old aol mail back.

    2nd ranked

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  2. 70th ranked

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    3 comments  ·  Admin →
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  3. 3rd ranked

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  4. " If It Aint Broke - DON'T FIX It ! "

    Didn't you learn anything from Coca Cola, or the beer companies ?? "If it Aint Broke - Don't Fix it !!!

    I liked the old AOL for Decades. But then you had to come out with the "NEW" AOL... That was bad enough because it eliminated some of the features which I really liked about the original AOL, so I tried it a few
    times, but always went back to the original because it worked for me. So, that was bad enough, BUT, now you have even changed THE ORGINAL VERSION. Made it look different ( WORSE), Eliminated a couple…

    8th ranked

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  5. Return to old original format…this chg is awful

    Return to old original format…this chg is awful

    6th ranked

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  6. 4th ranked

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  7. get me back

    get me back to aol from before new up date today???????

    1st ranked

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  8. NEW AOL EMAIL IS HORRIBLE. DOES NOT WORK. Bring back OLD EMAIL FORMAT!1

    FIRE or Terminate the New Email Engineers and Developers.
    Bring Back Old Emails!   The New Email Format is horrible.

    I can't read the columns on left menu column because its gray letters on gray back ground.  And the fonts and spreading of the left column is so far apart, that is is impossible to see a majority of the items in the left menu column.

    I don't understand why there is a Jewish Star of David on all of my emails showing up on every single email.  Leave ALL religious symbols out of my email.

    In OLD MAIL, it shows the date or month and waste valuable space and ABSOLUTELY STUPID to categorize mail by Day, Last Week, Earlier in June....  STUPID.....to the right column is the EXACT EMAIL DATE ALREADY !!!!

    I have called your tech support for help.  THEY ARE USELESS and they expressed to me that they have been bombarded with non-stop complaints and angry users who ALL HATE THE NEW AOL EMAIL FORMAT.

    The AOL Engineers, developers, corporate, managers and supervisors are obviously not reading and responding to ALL OF THESE FEEDBACK  COMPLAINTS.

    IF ALL AOL EMAIL FEEDBACK IS NEGATIVE....DON'T YOU THINK SOMETHING IS WRONG????

    8th ranked

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  9. 6th ranked

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  10. Where is the help system, is removing it part of the new update?

    Cant delete mail because it always comes back. Why did you delete the help system that told me how to limit how long email is kept?

    70th ranked

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  11. I am received by service from AOL for the Help Desk Ref: 21511955, My email view is not configured properly, I have transferred and the IT

    I am received by service from AOL for the Help Desk Ref: 21511955,
    My email view is not configured properly, I have transferred and the IT support always drop the call.
    Please help in this matter in this matter.
    Humberto R Castillo,
    813-580-3982
    TampaHumberto@aol.com

    70th ranked

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  12. 45th ranked

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  13. 15th ranked

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  14. The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do n

    The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do not want any of the additional services, just email!
    john
    jokeene@aol.com

    70th ranked

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  15. you make everything complicated....how do I change my password??????

    you are stupid people. You have made everything so complicated that I actually can't stand you

    70th ranked

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  16. I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship

    I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship rules.

    11th ranked

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  17. -- no help at all - you want money for a problem YOU MADE-- my wife and I have different email addresses and you act like she has both

    My wife has an email addreess that is DIFFERENt THAN MINE_ BUT YOU ARE "addressing HER- when I sign in with my own DIFFERENT ADDRESS-- you want me to pay for you screwing this up!

    70th ranked

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  18. 70th ranked

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  19. 28th ranked

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  20. END YOUR FULL BLOWN BIASED REPORTING!

    You consistently post negative news stories about Trump, but never on the negative news about Biden. It's proven that the Biden family benefited from years of taking bribes, there were 24 LLCs and bank records showing tens of millions of dollars going to Biden and his family from China and many other countries. Why doesn't AOL have those headlines? Your biased news headlines are fodder for fools that then come on, calling Trump and his supporters disparaging names. When I've answered back, calling them out on all the Biden corruption, it gets taken down. They call Republican's names that are…

    70th ranked

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