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Help us improve Assist by AOL

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169 results found

  1. Human communication with computer competence

    I just had a really poor "connection" , that is, communication with an Assist by AOL computer technician. He kept talking over me and wanted to solve the problem before he knew what the problem was. He disconnected me while he had access to my Open Computer. I am very concerned. It is impossible to reach a Supervisor at Assis by AOL.

    61st ranked

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  2. TO: AOL MANAGERS--Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult!! FROM:fhuf1988@aol.com

    TO AOL MANAGERS: Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult to me!!! I am a Christian and not interested in half-naked women!!! FROM: fhuf1988@aol.com

    169th ranked

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  3. Where are Horescopes now$

    Are horescopes removed now?

    61st ranked

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  4. I can't "sign up to post" comments on AOL news

    I'm trying to sign up to post comments on aol news but it won't let me. What can I do

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  5. 85th ranked

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  6. Could you please hire Assist personnel who are actually trained to provide technical support? And a place to report customer service issues?

    In the course of attempting to solve an email access problem, in November 2023, an AOL help desk technician deleted my email account and thereby deleted the email files on my desktop. Today, I attempted to have the files restored by your Assist team. The first technician searched Google for answers. When Google's assistance proved insufficient, she said she would consult with someone. Instead, she hung up. A second technician said that she could not locate any emails under my account. She told me to call back in a few days. When I asked to speak to a supervisor, she…

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  7. I need human Assistance

    I need to cancel System Mechanic. I've tried following your instructions on how to do so online, but I've been unsuccessful.

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  8. stop censoring comments!!

    How do "we" file a lawsuit against Verizon, AOL and it's censors??

    35th ranked

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  9. stop extorting your users

    You changed my password then made me pay 40 bucks to get a new one.

    ******** for that, thieves.

    Jeff Livingston

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  10. youve removed my security questions for my password recovery and replaced w/tech support to sell 39.99 security

    how about let me back into my acct. jaymo70@aol and keep your 500 a year security...those were MY security questions and answers...for my own access. Now im locked out because youve removed my access to recover on my own. All this changing stuff is not what ive wanted or asked for and i see now ALOT of aol accts are ****** off. Its difficult enough to replace a new phone and carrier but to think of all the things from 25 years ago that are attached to that phone number. I was confident i would always have my jaymo70@aol acct…

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  11. I want my old aol mail back. New is absolutely ****, cannot get to SPAM from USA. I am 84 and live in England

    Old aol back please. New is ****. Cannot get to USA SPAM. I am in england, aged 84.

    35th ranked

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  12. Censoring and Blocking my Posts since Jan 6th 2021

    Please unlock my posts that were blocked on Jan 6th 2021. I was posting regardless just to express myself but now, I want to have access to my old posts. Right now, I can only scroll down to see my last few posts but before I could go back all the way to 2016. Please, I want to read my own posts from the past. Thank you

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  13. How do I stop the 2nd layer of verification when I sign in? I don't want this.

    Make it easier to ask questions like this and to get an answer.

    85th ranked

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  14. 85th ranked

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  15. 19th ranked

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  16. END YOUR FULL BLOWN BIASED REPORTING!

    You consistently post negative news stories about Trump, but never on the negative news about Biden. It's proven that the Biden family benefited from years of taking bribes, there were 24 LLCs and bank records showing tens of millions of dollars going to Biden and his family from China and many other countries. Why doesn't AOL have those headlines? Your biased news headlines are fodder for fools that then come on, calling Trump and his supporters disparaging names. When I've answered back, calling them out on all the Biden corruption, it gets taken down. They call Republican's names that are…

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  17. Where is the help system, is removing it part of the new update?

    Cant delete mail because it always comes back. Why did you delete the help system that told me how to limit how long email is kept?

    35th ranked

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  18. I am received by service from AOL for the Help Desk Ref: 21511955, My email view is not configured properly, I have transferred and the IT

    I am received by service from AOL for the Help Desk Ref: 21511955,
    My email view is not configured properly, I have transferred and the IT support always drop the call.
    Please help in this matter in this matter.
    Humberto R Castillo,
    813-580-3982
    TampaHumberto@aol.com

    19th ranked

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  19. Id like to complain and have the option of a HUMAN 2 look over my comment & tell me where exactly I violated any guidelines!!

    I swear every time I comment about a serious issue like violence in school or where I talk about r@pe culture or sexism, the stupid moderator bot will reject my comment! OR first they might ask if I wanna change it since it might violate guidelines when I know 4 a fact it does NOT violate anything and its nothing I wouldnt say in front of a teacher at school or in front of a court room or the floor of congress!! You people need to provide a way that someone has the option of having their rejected comment looked…

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  20. The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do n

    The sign on screen says AOL Mail is free! Please change my account to ONLY email access instead of the $42.00. per month I now pay. I do not want any of the additional services, just email!
    john
    jokeene@aol.com

    35th ranked

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