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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

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180 results found

  1. get rid of Criteo and their naked women in underwear ads!!!

    Get rid of Criteo and their naked women in underwear ads!!!

    87th ranked
    1 comment  ·  Admin →
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  2. I WILL NOT PAY AOL TO FIX ITS OWN PROBLEMS, EVEN $1. INSTEAD I'M DUMPTING AOL.

    AOL HAS CORRUPTED THEIR OWN PROGRAMS. ALL GAMES ARE REDIRECTED TO ADS. ALL NEWS REDIRECTED TO ADS. CANNOT LEAVE ADS TO PLAY GAMES. I'VE HAD ENOUGH; I'M DROPPING AOL. GOOD RIDDANCE!!

    62nd ranked
    2 comments  ·  Admin →
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  3. PASSWORD RECOVERY IDEA

    yall need to make it easier to where yall can send a recovery password to a different opton email if my recent one is connected i cant log in i cant connect to my old email to change my password for it so how can i get in like if my gmail is connected i should be able to do a password reset to my old account i cant get in it at all

    87th ranked
    0 comments  ·  Admin →
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  4. The given wait time estimate is not accurate on your home tech support from assist by aol phone number

    I believe I was given a estimated wait time of 5 or 10 minutes, I waited over 15 minutes and still did not have someone pick up the line. I just wanted to let someone know. Thank you.

    87th ranked
    0 comments  ·  Admin →
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  5. Ability to comment under AOL stories

    I am unable to comment at all any longer. You are censoring select users while allowing all the propaganda put out to be reported as news. I will no longer comment on anything and will stop using AOL as a news source. It may be time for me to look to another email provider as labor intensive as it is.

    87th ranked
    0 comments  ·  Admin →
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  6. Better over the phone verification!

    My wife spent almost a 30 trying to reset account and was denied!!! She couldn’t remember security questions that she set many years ago. We’ve had aol for probably 30 years!! I know I’m speaking to a foreign national and not an American customer service hub. This system is bs🤬🤬🤬🤬

    87th ranked
    0 comments  ·  Admin →
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  7. Pass along my kudo to Cristine, she was an impressive help to me today.

    Cristine was a very impressive helping me today with an email problem. I have used AOL for many years while on active duty with the military. She was outstanding today.
    Bob Shanks PhD
    Col. USAFR (Ret.)

    87th ranked
    0 comments  ·  Admin →
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  8. AOL is publiched help support 24/7 however, today Sunday November 23, 2024 none of AOL telephone numbers published do not answer the calls.

    AOL is publiched help support 24/7 however, today Sunday November 23, 2024 none of AOL telephone numbers published do not answer the calls. AOL recording said "We are closed please call again" This recording do not support the way AOL published for service 24/7. It Must change if they seek client to remain paying you over $250.00 a year.

    87th ranked
    1 comment  ·  Admin →
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  9. You have messed up what was the working for me please switch everything back toc June 2024 when it was working like it’s supposed to mail I

    Change everything back to June or May 2024. I’ve lost my mail. I’ve lost my contacts. It keeps asking for MMS or iOS I don’t want any of it. I just wanted the way it was in May 2024 please
    Erase any changes that you forced me to make since June 2024 I don’t have a security problem I don’t have a problem that I can’t fix otherwise so please make this thing usable or take it away

    87th ranked
    0 comments  ·  Admin →
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  10. Choice of what i see when i open app

    I don't want to see your liberal news. I want CHOICE. EXAMPLE: Be able to choose what I see like, SPORTS, RELIGION , MEDICAL, NEWS etc. Not you dictating what I see. I HATE YOUR LIBERAL NEWS.

    87th ranked
    0 comments  ·  Admin →
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  11. how to keep email from be hard bounced as spam

    In the past I have received a weekly newsletter from a *gmail.com
    account that is hard bounced as SPAM. How can this be corrected?
    The sender has confirmed that it was hard bounced!

    HELP

    87th ranked
    0 comments  ·  Admin →
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  12. Human communication with computer competence

    I just had a really poor "connection" , that is, communication with an Assist by AOL computer technician. He kept talking over me and wanted to solve the problem before he knew what the problem was. He disconnected me while he had access to my Open Computer. I am very concerned. It is impossible to reach a Supervisor at Assis by AOL.

    62nd ranked
    0 comments  ·  Admin →
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  13. TO: AOL MANAGERS--Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult!! FROM:fhuf1988@aol.com

    TO AOL MANAGERS: Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult to me!!! I am a Christian and not interested in half-naked women!!! FROM: fhuf1988@aol.com

    87th ranked
    1 comment  ·  Admin →
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  14. Where are Horescopes now$

    Are horescopes removed now?

    62nd ranked
    0 comments  ·  Admin →
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  15. I can't "sign up to post" comments on AOL news

    I'm trying to sign up to post comments on aol news but it won't let me. What can I do

    37th ranked
    2 comments  ·  Admin →
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  16. PLEASE get rid of that virus that shortens links!!! It makes it impossible to share a link with multiple people!!!!

    How do you disable the VIRUS that ruined aol mail????

    87th ranked
    0 comments  ·  Admin →
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  17. Could you please hire Assist personnel who are actually trained to provide technical support? And a place to report customer service issues?

    In the course of attempting to solve an email access problem, in November 2023, an AOL help desk technician deleted my email account and thereby deleted the email files on my desktop. Today, I attempted to have the files restored by your Assist team. The first technician searched Google for answers. When Google's assistance proved insufficient, she said she would consult with someone. Instead, she hung up. A second technician said that she could not locate any emails under my account. She told me to call back in a few days. When I asked to speak to a supervisor, she…

    87th ranked
    0 comments  ·  Admin →
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  18. I need human Assistance

    I need to cancel System Mechanic. I've tried following your instructions on how to do so online, but I've been unsuccessful.

    62nd ranked
    2 comments  ·  Admin →
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  19. stop censoring comments!!

    How do "we" file a lawsuit against Verizon, AOL and it's censors??

    19th ranked
    0 comments  ·  Admin →
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  20. stop extorting your users

    You changed my password then made me pay 40 bucks to get a new one.

    ******** for that, thieves.

    Jeff Livingston

    37th ranked
    0 comments  ·  Admin →
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