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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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172 results found

  1. I want my old aol mail back. This new aol mail is useless and too cluttered.

    This "new aol mail" is useless. I want my old aol mail back.

    1st ranked

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  2. get me back

    get me back to aol from before new up date today???????

    1st ranked

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  3. 3rd ranked

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  4. NEW AOL EMAIL IS HORRIBLE. DOES NOT WORK. Bring back OLD EMAIL FORMAT!1

    FIRE or Terminate the New Email Engineers and Developers.
    Bring Back Old Emails!   The New Email Format is horrible.

    I can't read the columns on left menu column because its gray letters on gray back ground.  And the fonts and spreading of the left column is so far apart, that is is impossible to see a majority of the items in the left menu column.

    I don't understand why there is a Jewish Star of David on all of my emails showing up on every single email.  Leave ALL religious symbols out of my email.

    In OLD MAIL, it shows the date or month and waste valuable space and ABSOLUTELY STUPID to categorize mail by Day, Last Week, Earlier in June....  STUPID.....to the right column is the EXACT EMAIL DATE ALREADY !!!!

    I have called your tech support for help.  THEY ARE USELESS and they expressed to me that they have been bombarded with non-stop complaints and angry users who ALL HATE THE NEW AOL EMAIL FORMAT.

    The AOL Engineers, developers, corporate, managers and supervisors are obviously not reading and responding to ALL OF THESE FEEDBACK  COMPLAINTS.

    IF ALL AOL EMAIL FEEDBACK IS NEGATIVE....DON'T YOU THINK SOMETHING IS WRONG????

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  5. " If It Aint Broke - DON'T FIX It ! "

    Didn't you learn anything from Coca Cola, or the beer companies ?? "If it Aint Broke - Don't Fix it !!!

    I liked the old AOL for Decades. But then you had to come out with the "NEW" AOL... That was bad enough because it eliminated some of the features which I really liked about the original AOL, so I tried it a few
    times, but always went back to the original because it worked for me. So, that was bad enough, BUT, now you have even changed THE ORGINAL VERSION. Made it look different ( WORSE), Eliminated a couple…

    5th ranked

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  6. Return to old original format…this chg is awful

    Return to old original format…this chg is awful

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  7. 5th ranked

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  8. 8th ranked

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  9. Do you guys realize what a huge portion of your customers you are offending with your anti-Trump bias? I find it a real turnoff and studiou

    Do you guys realize what a huge portion of your customers you are offending with your anti-Trump bias? I find it a real turnoff and studiously avoid your nonsense except when I take too long to go to my next e-mail and it defaults to your "news" section. "News"? LOL!!!!!!!!

    8th ranked

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  10. Let users specify email domains to block as Spam, not only full email addresses, e.g. addto-cart.co.uk

    Spammers often use the same domain but different email addresses. How about allowing users to specify domains to be filtered out as Spam, as well as full addresses? e.g. addto-cart.co.uk as well as 154769207@addto-cart.co.uk

    10th ranked

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  11. CENSOR, YOU SUCK!!

    FREEDOM OF SPEECH!!

    12th ranked

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  12. How to PERMANENTLY delete SPAM!

    Please have your IT team make a small coding change to your program(s) to recognize: when SPAM is DELETED by your AOL user, send the SPAM address to a separate program that will filter out any future SPAM repeats.

    THOUGHT: If we, the AOL user, removes useful mail from the SPAM folder to their IN BOX, that should be sufficient acknowledgment to AOL we DO NOT want what goes in “DELETE.” Make sense?

    I have been in a bankIng IT environment for many years and KNOW this is a simple fix to end your users woes regarding the influx of…

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  13. Censoring and Blocking my Posts since Jan 6th 2021

    Please unlock my posts that were blocked on Jan 6th 2021. I was posting regardless just to express myself but now, I want to have access to my old posts. Right now, I can only scroll down to see my last few posts but before I could go back all the way to 2016. Please, I want to read my own posts from the past. Thank you

    12th ranked

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  14. 12th ranked

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  15. I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship

    I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship rules.

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  16. 12th ranked

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  17. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

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  18. 19th ranked

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  19. how do I get the block lifted on the community comment section

    how do i get the block removed on the community comment section

    36th ranked

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  20. Stop censoring comments just because they differ from MSM narrative.

    Stop censoring in the comment section! I can't post anything without it being blocked! AOL is an embarrassment!

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