Assist by AOL
167 results found
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18th ranked
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You have the wrong "master account" person on my account - i AM THE MASTER ACCOUNT HOLDER-
YOU HAVE MY HUSBAND AS MASTER ACCOUNT HOLDER- HE DOESN'T EVEN USE HIS EMAIL much-AND I AM THE ORIGINAL PERSON WHO SIGNED UP FOR AOL WHEN IT FIRST BEGAN! This is fairly recent - you refer to him with my name and you aren't 24/7 help and you aren't FREE....Get back to the original AOL and fix things without trying to get us to pay for your mistakes
83rd ranked -
varafy who I am and back up
YOUR system requested to prove who I am and back up
I did so and you system
said my phone number and e-mail and back up were wrong and I what needed a NEW phone number and a third e-mail address83rd ranked -
-- no help at all - you want money for a problem YOU MADE-- my wife and I have different email addresses and you act like she has both
My wife has an email addreess that is DIFFERENt THAN MINE_ BUT YOU ARE "addressing HER- when I sign in with my own DIFFERENT ADDRESS-- you want me to pay for you screwing this up!
83rd ranked -
Does It Help AOL
Does It Help AOL Feel Better Sending Additional Security To 'A Blind American' ? You All Must Be Very Proud Of Each Other !!! 'Cordially;Not ! Randy N. Jolly
83rd ranked -
you make everything complicated....how do I change my password??????
you are stupid people. You have made everything so complicated that I actually can't stand you
57th ranked -
New format is awful and full of bugs
It is confusing. It ruined all the links in my existing emails that allowed me to easily access important meetings. Bring back the old format
83rd ranked -
When making changes, updates, etc., please give notice in advance then provide a readable guide or FREE information to navigate update.
I just did: Inform in advance, provide readable print information to navigate the so-call-improvements, and provide FREE live phone advice. I find this new update nearly impossible to work with.
83rd ranked -
Your new e-mail setup SUCKS! Restore the prevoius version, or at least users to pick what they want. You used to do that.
See above comment.
33rd ranked -
Accommodate people who do not own a cell phone.
I recently tried to access my AOL email account at a local public library computer. I was locked out, even though I never had this problem in the past. I do not own a cell phone. When I tried to get an access code from my recovery email address website, this website also required a cell phone... or that I get an access code for that website from the AOL email address website. Impossible! If my computer at home would cease to function, I would completely lose access to my email account. Why not ask a security question instead?
83rd ranked -
NEW AOL EMAIL IS HORRIBLE. DOES NOT WORK. Bring back OLD EMAIL FORMAT!1
FIRE or Terminate the New Email Engineers and Developers.
Bring Back Old Emails! The New Email Format is horrible.I can't read the columns on left menu column because its gray letters on gray back ground. And the fonts and spreading of the left column is so far apart, that is is impossible to see a majority of the items in the left menu column.
I don't understand why there is a Jewish Star of David on all of my emails showing up on every single email. Leave ALL religious symbols out of my email.
In OLD MAIL, it shows the date or month and waste valuable space and ABSOLUTELY STUPID to categorize mail by Day, Last Week, Earlier in June.... STUPID.....to the right column is the EXACT EMAIL DATE ALREADY !!!!
I have called your tech support for help. THEY ARE USELESS and they expressed to me that they have been bombarded with non-stop complaints and angry users who ALL HATE THE NEW AOL EMAIL FORMAT.
The AOL Engineers, developers, corporate, managers and supervisors are obviously not reading and responding to ALL OF THESE FEEDBACK COMPLAINTS.
IF ALL AOL EMAIL FEEDBACK IS NEGATIVE....DON'T YOU THINK SOMETHING IS WRONG????
4th ranked -
11th ranked
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" If It Aint Broke - DON'T FIX It ! "
Didn't you learn anything from Coca Cola, or the beer companies ?? "If it Aint Broke - Don't Fix it !!!
I liked the old AOL for Decades. But then you had to come out with the "NEW" AOL... That was bad enough because it eliminated some of the features which I really liked about the original AOL, so I tried it a few
times, but always went back to the original because it worked for me. So, that was bad enough, BUT, now you have even changed THE ORGINAL VERSION. Made it look different ( WORSE), Eliminated a couple…4th ranked -
I need to open emails in a separate window. The old format did that. The new format doesn't. Fix please.
I need to open emails in a separate window. The old format did that. The new format doesn't. Fix please.
83rd ranked -
Your new layout needs to include size of printed text like you had before and better colors!
Size of text and better colors in above area where font is listed like you had before. This new layout is awful.
83rd ranked -
Return to old original format…this chg is awful
Return to old original format…this chg is awful
4th ranked -
83rd ranked
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I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship
I think somebody hacked your new (horrible) email format to destroy your company! No Beta ask, no choice in the situation, dictatorship rules.
11th ranked -
I want my old aol mail back. This new aol mail is useless and too cluttered.
This "new aol mail" is useless. I want my old aol mail back.
2nd ranked -
Why was the classic version of AOL mail was discontinued
why was the classic version of AOL mail was discontinued
33rd ranked
- Don't see your idea?