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← Customer Feedback for AOL


Help us improve Assist by AOL

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183 results found

  1. PUT ME BACK TO THE OLD SCREEN NOW!!!!!!!!!!!

    5th ranked

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  2. Trouble Resetting Password

    Why do I have to pay to reset my password? Ridiculous!

    92nd ranked

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  3. Go back to the old format!!!! The new format is TERRIBLE!!!

    8th ranked

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  4. How do I get the OLD format back? You are TERRIBLE changing it without permission!

    Give back the OLD format!!!

    3rd ranked

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  5. get some real help i have to reset my passwords daily!!!

    i have to change my password daily!!!o

    39th ranked

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  6. weather app missing from aol side bar

    My weather app has been missing for a week!!! Turned on today and it was there and read a news story and then it disappeared again???? Please tell me how to fix.

    39th ranked

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  7. Can you please add some type of filters that can be used to reduce the number of spam emails that fill my spam inbox.

    I get over 400 spam emails in my spam box everyday. AOL used to control this with an options in settings where the user could select different parameters to reduce these emails. I get so many that it is impossible to check the folder for any emails that should not have gone to spam. I also use gmail, yahoo and outlook and none of those have the amount of spam that I get in AOL. How do they filter this and you don't seem to be able to do that?

    39th ranked

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  8. Sexism among your moderators is getting ridiculous. Articles about tv stations discriminating against women do not allow women to comment.

    AOL moderators censor women. We are not allowed to say "*" in a story about *.

    39th ranked

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  9. Omg seriously?

    Prior to covid the service was much better
    There seems to be no accountability since tech support is working remote
    It takes multiple calls to address the same problems and very few tech support personnel document ones call so when u call again - one has to start over
    The workers seem to want to do the bare minimum- they promise to call back but never do
    Getting through to a supervisor is incredibly difficult
    After spending 4 hours having to make 4 calls to address the same problem I finally got connected to a supervisor
    The supervisor couldn't help…

    39th ranked

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  10. Whose Idea was it to remove spellcheck from Aol mail. It's enough to make me move to another E- mail system

    Restore Spellcheck to Aol mail

    16th ranked

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  11. Fonts

    Fonts for Android app: color, size,bold, Italics would be great and helpful when responding to an email to distinguish from the original sender. Also great for initial emails inspiring creativity.

    39th ranked

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  12. get me back

    get me back to aol from before new up date today???????

    2nd ranked

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  13. How many Trump stories are you gong to run everyday?

    No one cares about Trump anymore, but Biden's failed economy would make a good story.

    62nd ranked

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  14. Hey, I am located in USA why German?

    Are you harassing Americans of Russian descent? my server (NORD VPN is in US. Shame on you to extole German Nazi pass! NOPASARAN

    22nd ranked

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  15. from with love to AOL

    i do belive in high potential and corection

    22nd ranked

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  16. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

    39th ranked

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  17. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

    16th ranked

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  18. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

    39th ranked

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  19. MY MAIL DOESN'T DOWNLOAD!!!!!

    MY EMAIL DOESN'T DOWNLOAD!!!!! IT TAKES FOREVER TO DOWNLOAD, SOMETIMES OVER AN HOUR OR MORE!!!!!

    62nd ranked

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  20. accept

    my iphone is on mobile since 2019, not verizon accept it for verification. Thank you

    62nd ranked

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