Skip to content

Assist by AOL

← Customer Feedback for AOL


Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

172 results found

  1. get me back

    get me back to aol from before new up date today???????

    1st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    10 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. How many Trump stories are you gong to run everyday?

    No one cares about Trump anymore, but Biden's failed economy would make a good story.

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Hey, I am located in USA why German?

    Are you harassing Americans of Russian descent? my server (NORD VPN is in US. Shame on you to extole German Nazi pass! NOPASARAN

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. from with love to AOL

    i do belive in high potential and corection

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

    12th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

    36th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. MY MAIL DOESN'T DOWNLOAD!!!!!

    MY EMAIL DOESN'T DOWNLOAD!!!!! IT TAKES FOREVER TO DOWNLOAD, SOMETIMES OVER AN HOUR OR MORE!!!!!

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. accept

    my iphone is on mobile since 2019, not verizon accept it for verification. Thank you

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Mediator with political opinion or not qualified

    Article:
    FBI Director: Political Violence now a near daily phenomenon

    This mess was created by Republicans entertaining Donald Trump's childish behavior. Then continued by Republican aspirations of autocratic destruction of our Democratic government. Their nonsense and delusional impressions caused politically ill informed people to attack our Capital believing it was all real.

    The FBI needs to focus on what makes people do things.

    The GOP needs to be shut down before their insatiable desire for power and dictatorship destroys everything America means to Americans.

    They DO NOT represent the People, the Constitution, Democracy or our average way of life.

    Rick…

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Bias gone wild

    All for objective news. AOL a vehicle ... don't crash your vehicle.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. I’m not getting my emails after I got hacked how do I start my emails up again ?

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. While on vacation I put a hold mail on, now I can't change it back. I'm not getting mail.

    Make this change obvious. Stopping was easy but resetting isn't.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. Let users specify email domains to block as Spam, not only full email addresses, e.g. addto-cart.co.uk

    Spammers often use the same domain but different email addresses. How about allowing users to specify domains to be filtered out as Spam, as well as full addresses? e.g. addto-cart.co.uk as well as 154769207@addto-cart.co.uk

    10th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. CENSOR, YOU SUCK!!

    FREEDOM OF SPEECH!!

    12th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. stop posting fake anti-American communist trash

    Stop posting fake anti-American communist news

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Browser history does not go away.

    Clearing it manually the already done visited browser history, it doesn't work even I turned it off the browser icon button need help.

    86th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. When the web site says 24/7 tech support; it shouldn't be denied because the "office is closed"

    provide the service you advertise

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Please reduce the spam to my mailbox and stop trying to sell me on purchasing a spam product! Please do your job.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. WEBMAIL LANGUAGE

    My aol webmail has always been in English why did it switch to french and how do we switch it back

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 4 6 7 8 9
  • Don't see your idea?

Assist by AOL

Categories

Feedback and Knowledge Base

(thinking…)