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180 results found

  1. 87th ranked
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  2. Thank You !

    This isn't an idea. I wanted to give feedback on my technical support person, Mike. My e-mail had been hacked a few days ago. Mike talked me through and helped get this problem resolved. I told him he was my hero. It wasn't an easy fix, but Mike explained everything in a simple way, and he was also patient as I wasn't all that speedy with what I needed to do. Thanks again, Mike !

    87th ranked
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  3. am censored in comment /conversation .....why?....re instate me

    am censored in comment/conversation ....why?...re instate me

    19th ranked
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  4. CANNOT SIGN OUT OF MY AOL ACCOUNT

    I HAVE REPEATEDLY REPORTED THAT I CANNOT A SIGN OUT OF ANY OF MY AOL ACCOUNTS TO SIGN IN ANOTHER ONE.
    I HAVE CLEAN COOKIES AND CACHE FILES TONS OF TIMES. IT DOES NOT HELP- I MUST USE A DIFFERENT BROWSER FOR EACH ACCOUNT. YOU ARE A DISGRACE AND DO NOT PROVIDE TECH SUPPORT, NOR YOU FIX ANYTHING.SINCE YAHOO HAS AOL EVERYTHING IS A DISASTER, NOT BETTER

    87th ranked
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  5. AOL slacking badly about chasing senders of BOGUS spam AOL emails

    AOL won't pay any attention to this !!!
    Hey AOL how come you don't care one **** bit about chasing down senders of bogus AOL spam emails !!! We know It's the reason you don't allow for DIRECT email correspondence with AOL !! And so you think all those ridiculous help articles are of any value? NOT !! Such a lack of service to we AOL customers !!!

    87th ranked
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  6. access my email in inbox ... for some reason I cannot see my emails

    there are 501 emails in my inbox but I cannot see the list

    62nd ranked
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  7. Tech support at AOL have no idea what they are doing. They could not even resolve an AOL bug issue

    Tech Support people cannot even resolve an AOL bug issue. I am literally paying for a service on AOL that I cannot use. AOL SUCKS I want a large adjustment as AOL is preventing me from operating my business due to their AOL Issues. How am I supposed to access my Saved On My PC folders to conduct business? Experts in BS maybe but not in tech.

    87th ranked
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  8. Tech support at AOL have no idea what they are doing. They could not even resolve an AOL bug issue

    Tech Support people cannot even resolve an AOL bug issue. I am literally paying for a service on AOL that I cannot use. AOL SUCKS

    62nd ranked
    1 comment  ·  Admin →
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  9. How do I recover deleted "Saved Mail"?

    How do I recover deleted "Saved Mail"?

    87th ranked
    1 comment  ·  Admin →
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  10. Suddenly alerts/notifications only functioning on iPad

    Suddenly I only and mostly receive notifications (from AOL app) on my iPad, and almost no more on my iPhone, and I turned off and restarted, nothing works, I didn't uninstall. In other words, now I receive frequently on my tablet, and now I can't receive on my iPhone, unless I turn it off, and now there's a discrepancy, it's not balanced. Please improve and enhance app.

    87th ranked
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  11. como puedo indexar mi pagina en aol

    Mi pagina es iphone-playstation-gaming.com
    Gracias por su respuesta

    87th ranked
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  12. HOW TO STOP THE TECH POP-UPS

    STOP THE POP-UPS ON THE SIGN ON SCREEN!!!!

    87th ranked
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  13. Please let me know how I can get rid of the "IN THE KNOW" feature on my system. It is extremely annoying!

    Please remove the "IN THE KNOW" feature from my system. It's extremely annoying and I have no interest in anything put out on it. Thanks!

    87th ranked
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  14. STOP CENSORING MY COMMENTS!!! WHY DON'T YOU CENSOR OTHER NEGATIVE COMMENTS???

    Why is AOL deleting my comments on all your conversations??? Some of the other comments are very derogatory about other people. Every time I print something, it is quickly deleted!!! WHY??? WHAT HAPPENED TO FREEDOM OF SPEECH??? WHAT DO YOUR EMPLOYEES HAVE AGAINST ME??? fhuf1988@aol.com

    FROM - FRAN MCNEALY

    87th ranked
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  15. I’ve tried calling numerous times: PATHETIC!!

    No one ever answers!! I’m embarrassed that I have an AOL email address. You SURE DON’T hv Customer Service High on Your list!’

    87th ranked
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  16. AOL news item showing Sen Carl Levin

    Dear AOL, you are showing a photo announcing the passing of Sen Carl Levin, however, the file photo you're using is former Rep Sandy Levin, his brother. SANDY LEVIN is very much alive! PLEASE correct this and post a photo of Carl Levin, NOT Sandy Levin!!!

    87th ranked
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  17. How does this person get away with these types of posts and profile name?

    TR💩MP🍄DUMB🍑PÓS💩MOTHERFÙCKER

    Posts (6)

    Reputation (130)

    Posted
    27 seconds ago
    A Narcissist will kill and destroy all he can for his glory...🙉...The freåkìn' ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker is same as HÍTLER was both bunker boys and policy in end...😂😅🤪😜...

    Posted
    29 minutes ago
    L😂😅🤡😶🙃L......This is what it looks like when our government has been taken over by a Mafia crime boss 'ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker'...😂😅...

    Posted
    3 minutes ago
    The freåkìn' ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker only hired and kept the BEST PEOPLE around him...🤗🤗🤗...the BEST CROOKS!!!..😂😅🤪😜...

    Posted
    18 minutes…

    87th ranked
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  18. 87th ranked
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  19. Make it simpler to change passwords, edit personal information, recover account. Yes, make options more user friendly. Not being able to ac

    1. Make it simpler to change passwords, by allowing the input screen for the validation code to remain visible, while retrieving a verification code.

    2.Also, allow much more time to retrieve the verification code to input onto a screen, which should not disappear, (as noted in 1. above), while leaving the page to go into the recovery email for the verification code.

    The option now assumes a person has two different devices to work from. That is sometimes the case, but which is not the case for me now, or others.

    87th ranked
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  20. Stop censoring comments just because they differ from MSM narrative.

    Stop censoring in the comment section! I can't post anything without it being blocked! AOL is an embarrassment!

    14th ranked
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