Skip to content

Assist by AOL

← Customer Feedback for AOL


Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

183 results found

  1. i can't log on to FREE game, what the ****????????

    can't log on to FREE games, WTF?

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Make it simpler to change passwords, edit personal information, recover account. Yes, make options more user friendly. Not being able to ac

    1. Make it simpler to change passwords, by allowing the input screen for the validation code to remain visible, while retrieving a verification code.

    2.Also, allow much more time to retrieve the verification code to input onto a screen, which should not disappear, (as noted in 1. above), while leaving the page to go into the recovery email for the verification code.

    The option now assumes a person has two different devices to work from. That is sometimes the case, but which is not the case for me now, or others.

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Stop censoring comments just because they differ from MSM narrative.

    Stop censoring in the comment section! I can't post anything without it being blocked! AOL is an embarrassment!

    11th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. disgusting you ads in my inbox furious

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Verify its my account

    while logging into mail account I was told of possible fraudulent activity. And needed to use the code you sent. But you sent it to the same account. Luckily I had an optional phone number. Please make the options more user friendly.
    I checked, there is no sign of any fraudulent activity. Locking me out of my account is not acceptable. In addition, locking me out for a fake reason is worse.
    Thanks
    L clawson

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Stop sending me these pop ups. By now you should realize I do not want to subscribe.

    Saturation advertising is counter productive. You would t would think after sending me SOOOOO many ASSIST pop ups, I am not interested. These are annoying and interrupt my work. So help me if they continue I will cancel my subscription.

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Why is AOL a haven for hostile MAGA supporters

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. AOL

    OMG this is inhumane that I cannot speak to anyone to help with all the wrong numbers you have for my account

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. This MacBook Air has been unable to sign on for email for two weeks. I installed at the MalWare option in order for the technician to help m

    Give us time to tell you what is wrong, and why we are SOOO frustrated. 4 of 5 of my Mac products get email fine. ONE is not allowed on to get mail. This started after I installed MalWare option in order to get the technition to get the mail. Then he came up with some way I have to "Generate" a new email code, and I can't remember how to do that. I have an upgrade subscription, and the "HELP" option tells me I'm not allowed to use it. Why can I not get tech support ????

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. ANNOYING

    PLease remove me from your assist email mailing list. You would think by now you would have got the message. I do not want nor desire assist .I have been with you since the very beginning and I am a long time customer. I am thinkiing about
    switching. It is very, very, very annoying. Unless you want to lose a long time customer REMOVE ME

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Been suspended from comments for over 6 months?

    Are you guys at AOL still suffering from TDS?
    How long do expect me to pay for your services, if I can't use them?

    22nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. HARASSING "YAHOO" ADS

    STOP THOSE IDIOTS OR MAKE THEM PAY OUR MONTHLY MEMBERSHIP !!!!!!!!!!!!!!!!!!!!!!!! R U ALL CARZY ??????? THEY HAVE NO BUSINESS USING MY AOL MAILBOX !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Someone has been trying to send me an email form their yahoo account > we have spoken on the phone and they do not arrive in my inbox.

    fix it.

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. should be able to get simple tech help without subscribing monthly

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Games

    I would like to know why I was Muted in the game areas
    All that was said was Here is the ***** again, she keep bullying the player and upping the bid and I do not think that that was a muting reason. When there is a lot of really strong stuff being said by others.
    Normand Please unmute me

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. ExploreExplore Conversation(4.6K) 862 Viewing Your voice matters. Conversation are moderated for civility. Read our guidelines here. AOLC

    THERE IS NO MEDICINE FOR PROPAGANDA AND CENSORSHIP STUPIDITY

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. ExploreExplore Conversation(4.6K) 862 Viewing Your voice matters. Conversation are moderated for civility. Read our guidelines here. AOLC

    ExploreExplore

    Conversation(4.6K)
    862 Viewing
    Your voice matters. Conversation are moderated for civility. Read our guidelines here.
    AOLCENSORSCLUB
    1 Point

    48 New Comments
    Sort by

    Newest

    KUJO
    23.2K Points
    Just Now

    What a loser Biden and team are..

    Reply

    1

    DENNIS
    12.9K Points
    25 seconds ago

    CNN and MSNBC will gloss over the lies of Joe Biden. Stop watching and let these news media die.

    Reply

    2

    ANDY
    21.6K Points
    27 seconds ago

    You Libs believe anything President House Plant tells you! There was nor CRISIS UNDER TRUMP. Biden just LIES!

    Reply

    2

    JIM
    5.6K Points
    29 seconds ago

    Biden in…

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. explain to me why I can log into aoi and access my email from AOL's home page, but I cannot access my email from the AOL email applicatoin?

    And you want me to pay for assistance or tech help? Bwhahahahah.

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. free support for verizon users

    As a verizon.net user I use to be able to get support on tech questions. NOW YOU ARE DEMANDING A FEE TO FIND OUT WHY ALL OF ME SPAM FILTERS ARE NO SET TO GO TO MY INBOX AS OPPOSED TO THE SPAM FOLDER THAT I HAD SET UP YEARS AGO

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. help

    As of a week ago my aol mil no longer syncs with y phone. Whats going on?????

    92nd ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 2 … 6 8 10
  • Don't see your idea?

Assist by AOL

Categories

Feedback and Knowledge Base

(thinking…)