Skip to content

Assist by AOL



Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

174 results found

  1. why I am unable to download attachments in my emails??????

    I used to be able to click on an attachment and open it. What happened????? Now I can't open attachments.

    86th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Trouble Resetting Password

    Why do I have to pay to reset my password? Ridiculous!

    86th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Fonts

    Fonts for Android app: color, size,bold, Italics would be great and helpful when responding to an email to distinguish from the original sender. Also great for initial emails inspiring creativity.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Let users specify email domains to block as Spam, not only full email addresses, e.g. addto-cart.co.uk

    Spammers often use the same domain but different email addresses. How about allowing users to specify domains to be filtered out as Spam, as well as full addresses? e.g. addto-cart.co.uk as well as 154769207@addto-cart.co.uk

    10th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. from with love to AOL

    i do belive in high potential and corection

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How many Trump stories are you gong to run everyday?

    No one cares about Trump anymore, but Biden's failed economy would make a good story.

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

    12th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. CENSOR, YOU SUCK!!

    FREEDOM OF SPEECH!!

    12th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mediator with political opinion or not qualified

    Article:
    FBI Director: Political Violence now a near daily phenomenon

    This mess was created by Republicans entertaining Donald Trump's childish behavior. Then continued by Republican aspirations of autocratic destruction of our Democratic government. Their nonsense and delusional impressions caused politically ill informed people to attack our Capital believing it was all real.

    The FBI needs to focus on what makes people do things.

    The GOP needs to be shut down before their insatiable desire for power and dictatorship destroys everything America means to Americans.

    They DO NOT represent the People, the Constitution, Democracy or our average way of life.

    Rick…

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. While on vacation I put a hold mail on, now I can't change it back. I'm not getting mail.

    Make this change obvious. Stopping was easy but resetting isn't.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Bias gone wild

    All for objective news. AOL a vehicle ... don't crash your vehicle.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. stop posting fake anti-American communist trash

    Stop posting fake anti-American communist news

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. MY MAIL DOESN'T DOWNLOAD!!!!!

    MY EMAIL DOESN'T DOWNLOAD!!!!! IT TAKES FOREVER TO DOWNLOAD, SOMETIMES OVER AN HOUR OR MORE!!!!!

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. accept

    my iphone is on mobile since 2019, not verizon accept it for verification. Thank you

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. how do I get the block lifted on the community comment section

    how do i get the block removed on the community comment section

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Assist by AOL

Categories

Feedback and Knowledge Base