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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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180 results found

  1. I need to open emails in a separate window. The old format did that. The new format doesn't. Fix please.

    I need to open emails in a separate window. The old format did that. The new format doesn't. Fix please.

    87th ranked
    0 comments  ·  Admin →
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  2. Your new layout needs to include size of printed text like you had before and better colors!

    Size of text and better colors in above area where font is listed like you had before. This new layout is awful.

    87th ranked
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  3. How do I put contacts in a group?

    87th ranked
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  4. See comment. Catch a clue? Mabee? Odds are against me u guess

    Listen and respond to your customers issues dont makes them RANK ONE ANOTHERS ISSUES THAT NEVER ARE RESOLVED YOU ARE THE EVIL THAT KILLS MANKIND

    87th ranked
    0 comments  ·  Admin →
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  5. Hey, I am located in USA why German?

    Are you harassing Americans of Russian descent? my server (NORD VPN is in US. Shame on you to extole German Nazi pass! NOPASARAN

    19th ranked
    2 comments  ·  Admin →
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  6. Why do keep getting mail from places I have blocked

    87th ranked
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  7. Omg seriously?

    Prior to covid the service was much better
    There seems to be no accountability since tech support is working remote
    It takes multiple calls to address the same problems and very few tech support personnel document ones call so when u call again - one has to start over
    The workers seem to want to do the bare minimum- they promise to call back but never do
    Getting through to a supervisor is incredibly difficult
    After spending 4 hours having to make 4 calls to address the same problem I finally got connected to a supervisor
    The supervisor couldn't help…

    37th ranked
    0 comments  ·  Admin →
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  8. why I am unable to download attachments in my emails??????

    I used to be able to click on an attachment and open it. What happened????? Now I can't open attachments.

    87th ranked
    0 comments  ·  Admin →
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  9. Trouble Resetting Password

    Why do I have to pay to reset my password? Ridiculous!

    87th ranked
    0 comments  ·  Admin →
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  10. Fonts

    Fonts for Android app: color, size,bold, Italics would be great and helpful when responding to an email to distinguish from the original sender. Also great for initial emails inspiring creativity.

    37th ranked
    0 comments  ·  Admin →
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  11. Let users specify email domains to block as Spam, not only full email addresses, e.g. addto-cart.co.uk

    Spammers often use the same domain but different email addresses. How about allowing users to specify domains to be filtered out as Spam, as well as full addresses? e.g. addto-cart.co.uk as well as 154769207@addto-cart.co.uk

    10th ranked
    4 comments  ·  Admin →
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  12. from with love to AOL

    i do belive in high potential and corection

    19th ranked
    1 comment  ·  Admin →
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  13. How many Trump stories are you gong to run everyday?

    No one cares about Trump anymore, but Biden's failed economy would make a good story.

    62nd ranked
    1 comment  ·  Admin →
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  14. Can't use mail scroll tab

    New AOL format does not allow use of scroll tab on chrome book. It's there but cannot be accessed.

    37th ranked
    2 comments  ·  Admin →
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  15. Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL

    Your customer service is very very bad. Was hung up on twice b4 Kelvin at kept me on the phone without hanging up on me. Cancelled my AOL Complete plan. Not doing anything for me except making money for AOL. Sorry for this but that's the way it is. None of your reps could even pull up my account information. Let alone they were able to verify initial questions as something when I first got on the phone with them. Makes no sense if they are unable to pull my account information. What's the use.

    14th ranked
    0 comments  ·  Admin →
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  16. CENSOR, YOU SUCK!!

    FREEDOM OF SPEECH!!

    14th ranked
    1 comment  ·  Admin →
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  17. Mediator with political opinion or not qualified

    Article:
    FBI Director: Political Violence now a near daily phenomenon

    This mess was created by Republicans entertaining Donald Trump's childish behavior. Then continued by Republican aspirations of autocratic destruction of our Democratic government. Their nonsense and delusional impressions caused politically ill informed people to attack our Capital believing it was all real.

    The FBI needs to focus on what makes people do things.

    The GOP needs to be shut down before their insatiable desire for power and dictatorship destroys everything America means to Americans.

    They DO NOT represent the People, the Constitution, Democracy or our average way of life.

    Rick…

    19th ranked
    0 comments  ·  Admin →
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  18. While on vacation I put a hold mail on, now I can't change it back. I'm not getting mail.

    Make this change obvious. Stopping was easy but resetting isn't.

    19th ranked
    1 comment  ·  Admin →
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  19. Bias gone wild

    All for objective news. AOL a vehicle ... don't crash your vehicle.

    19th ranked
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  20. check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at

    check again the possibility of inserting an image in the middle or at the beginning of the text as before, because inserting a file comes at the end

    37th ranked
    0 comments  ·  Admin →
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