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AOL Super App for iOS

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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294 results found

  1. Moving messages between Sent Box and Inbox

    Per your response below to my original inquiry, I should have been more exact in my original message. The ability to move a message from the Sent Box to the Inbox, or vice versa, does not exits on the new app. This capability does exist in the online version of AOL Mail.

    Below is your reply to my original inquiry:


    Please bring back the ability to move messages from your folders back into the In Box.

    This feature existed in the former version of email, but is not in the new version. If you move a message out of the…

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  2. Allow deletion of draft without deleting conversation

    I like the idea of saving a draft automatically but if a respond is no longer required and I do not want it sent by mistake, I would like to be able to delete the draft without losing the whole conversation. I lost a whole lot of conversations that did not show up in the Trash folder so I could not undo that mistake.

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  3. Enable nested folders (aka sub-folders) in email

    Nearly all email apps allow users to create subfolders to organize their personal folders (in gmail it is called labels, but works the same as subfolders that Outlook has had for 20 years). The AOL app makes users scroll through one long list of folders that cannot be organized. A bit primitive, though the new look for 2021 is nice.

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  4. I’m so frustrated - my AOL APP won’t work

    My idea is simply that I need to access my email on my iPad PRO - I have now uninstalled and reinstalled the APP 4x - I get error messages - that I can’t get my emails -won’t download and to retry - I can see the news feed - but email just won’t work - I need to access and now can only see them if I go directly to AOL.com - not fin - prefer to click on APP

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  5. Theme color option for Advertisements

    Currently it isn’t easy to differentiate an advertisement from the first email, even though the advertisement is listed 1st.

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  6. If updating, don’t remove options, add to them

    1) Visually impaired people could always change text size in prior versions. Please bring that back, it is imperative for many people.

    2) don’t automatically open the next email. At least make it an option like it was before. I hate it when I read a few emails and then have to go in and change one to keep as “new mail” before I leave the app.

    3). Make an option to put some color on the left side where the emails are located. Your entire page is white!

    4). Stop removing options with updates. If it’s already in place,…

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  7. Remember Folder To Send A New E-Mail

    New app looks great!

    1 suggestion:

    when I am reading a lot of e-mail, I save some to a folder.

    New app makes me choose from all my folders.

    I want the app to remember the sending E-Mail Address associated with the folder I used last time.

    This way, I don’t have to scroll or pick from all. When you choose “Move” and you have already previously moved an e-mail from user x to folder y, bring the focus to folder y and let me confirm that move or change it.

    If I change it, ask - do you want…

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  8. Don’t open next email automatically.

    I quit using Apple email because it automatically opens the next message. Now with the new version AOL is doing the same thing.

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  9. How do I now find emails that I had previously flagged or starred I cannot get them now

    It should be easier to find emails that were previously flagged I now Cannot find them please help

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  10. You can improve the aol app by allowing verizon.net emails to use outlook.com with aol.com

    All other email formats get to use the outlook.com format with emails. AOL does not offer that options. AOL is outdated and needs to update to this format. We can still use aol as a Verizon.net email. Outlook gives the ability to perform more tasks in emails. AOL. Does not. Very outdated.

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  11. Notification count is wrong

    The count skyrockets to over 100 notifications of new mail even when there is no new email. This is a new bug.

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  12. Stop opening mail on start.

    Don’t auto open any main. Could be spam or hack. WHY WOULD YOU DO THAT? Bad idea.

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  13. The two different email trash cans add confusion.

    One trash can kills the email in the window. The other killls checked emails in the list. Too easy to accidentally hit the wrong one and lose emails to Trash.

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  15. I lost a lot of my contacts and files with this new AOL.

    I need to get back all my contacts and files. Can you help please. This is so bad. I need these files.

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  17. How about an “I will be there” for those of us who are now more than aware of our aloneness and lack of support or

    Do like the response options though but you picked a fine time to change the look etc What next?

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  19. Remove shipping alerts above emails

    I do not appreciate that you are going through my email to identify shipping alerts to show me. It feels like a violation of my privacy in addition to cluttering up the already busy screen. Please stop doing this.

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  20. After a day of playing around with the settings I find the new app works just fine

    After I adjusted my notifications and played her on with the app in settings a little bit I find the new after work just fine

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