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How can we improve the AOL app?

← AOL Super App for iOS

Don’t open next email automatically.

I quit using Apple email because it automatically opens the next message. Now with the new version AOL is doing the same thing.

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DAVID MEYERS shared this idea  ·   ·  Report…  ·  Admin →
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  • Ryan Gadbois commented  ·   ·  Report

    There is no excuse for this app automatically opening emails when the app is opened. Even less of an excuse for allowing it to happen in the junk mail folder as well. Have you people never heard of malware infections from opening emails? This company has been around basically as long as the internet has. There is no excuse for this blatant incompetence.

  • John Ioannou commented  ·   ·  Report

    Why do you insist on opening emails automatically when the previous email is deleted? AOL is my main account and has been for over 25 years. If it was possible to transfer everyone that has my address automatically I would delete AOL.

  • John Snyder commented  ·   ·  Report

    Stop opening up next emails!

    No one wants to keep having next emails opened up automatically. Multiple emails get lost. You need to waste more time looking for them....then more time sending them back.
    Just stop it!

  • JEAN HAND commented  ·   ·  Report

    It is beyond annoying to have the aol mail app open the next emai. Please make it stop!

  • Karen Stough commented  ·   ·  Report

    We’ve always been told not to open email from unknown senders and now AOL is doing this automatically? How is this a good idea? Make it stop!

  • Shawn Kirkpatrick commented  ·   ·  Report

    Please make the mail not open the next email when the last email is deleted. At least give us an option to change this in settings.

  • Katherine Smart commented  ·   ·  Report

    Very same reason I stopped using Apple email. I’ll mark a message as read when I’m darned good and ready. Don’t do it for me!

  • BARBARA DEWEEVER commented  ·   ·  Report

    This is a feature I liked in the old version. Since I’m just looking over my new emails I don’t always notice the next email automatically opened. Since I get notifications For renewals and other notices that are important to me this is very inconvenient. Also it can cause me to lose some valuable information. We should be given the option to use this feature, not automatically enable it.

  • James Bost commented  ·   ·  Report

    Huge problem. I work fast and don’t have time to keep going back to messages (that I did NOT want to open) and marking them unread, or digging into old mail to find them. I’m sure I’ve lost several due your new “force open” tactic. Please fix this.

  • Debbie Rooker commented  ·   ·  Report

    I have to goin and delete anything I do not want to open before going through the real emails so it will not automatically open next email if I choose to delete the one reading. It also doesn’t help that several of my emails show they have been read when I open the app even though I did not. This update has too many gremlins and I’m deleting it until fixed. No reason those emails should be shown as read if I have not even been in my email.

  • Amy Lemieux commented  ·   ·  Report

    Automatically opening the next email after deleting one is interfering with my work. The desktop version does not do this and the app only recently changed. The app needs a setting option like the desktop has. Very disappointed

  • JANICE DEMADONA commented  ·   ·  Report

    I need to keep some emails as unread and it automatically opens the next email after deleting one. Really annoying!

  • HIRCIO BARRIOS commented  ·   ·  Report

    The new APP open the next email after you delete the one you are viewing. There does not seem to be any way to inhibit this in App settings. I hate this, easy to have an email move to the OLD folder without you noticing

  • Tricia Davis commented  ·   ·  Report

    For security and safety need to be able to select which emails to open rather than having them open automatically. Really dislike the changes and the lack of reading setting options.

  • kaye jones commented  ·   ·  Report

    New format automatically goes to next email and opens it. This creates problems as it now looks read...please change this.

  • hdsesq2 commented  ·   ·  Report

    Stop thinking you are helping because you are not. Leave well enough alone.

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