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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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255 results found

  1. SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE

    Basic service stuffed up by AOL

    OPEN FOLDERS

    14th ranked

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    10 comments  ·  Admin →
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    Gathering Feedback  ·  Product Support responded

    Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox''  icon to see your folders and access them.

  2. I want to customize my news sources

    I prefer to have some control over the content of my news feed. How can I customize the topics and sources to my interests?

    80th ranked

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    3 comments  ·  News  ·  Admin →
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  3. Get rid of Fox News it’s totally slanted they’re not even allowed in the UK

    I’m gonna have to stop using AOL you guys allowing Fox News to have their way they must be paying you a lot because it’s not real news and it hurts this country.

    71st ranked

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    1 comment  ·  Admin →
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  4. Stop showing the news page before I can access my mail!!

    Stop showing the news page before I can access my mail. Also, too many adverts

    49th ranked

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  5. Listen to what people are saying about the news you put on!

    YOU PUT ON ALL THE LIES OF MAINSTREAM MEDIA!! THEY ARE ALL PROPAGANDA NETWORKS! PUT SOME OF THE CONSERVATIVE NEWS ON! IT IS SAD THAT THIS HAS HAPPENED! COUNTRIES LIKE RUSSIA AND CHINA DO THIS BUT THEY FORCE THEM TO DO IT! MSM IS WORSE THAN THAT!

    71st ranked

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  6. Fix old mail badge count bug

    Please correct old bug (2021) where new email badge (iPhone 14) does not display the number until you open the inbox. This has happened for

    143rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  7. Return to previous layout

    Can I go back to the previous layout? The version I have at the moment is less user friendly than the old version.

    15th ranked

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    4 comments  ·  Settings  ·  Admin →
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  8. No idea

    177th ranked

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    0 comments  ·  Mail  ·  Admin →
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  9. Why would you change the default to news feed. This encourages me to go to another service!

    If your going to change the default to news as opposed to going straight to my inbox then make it easier to default back to my inbox. I don’t want to see the news on my email! Terrible decision!

    32nd ranked

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    1 comment  ·  Mail  ·  Admin →
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  10. you are OBSESSED WITH TRUMP.

    There is other news besides Trump. He isn’t the the president anymore. Focus on what’s important. Do better AOL. Biden is the president not Trump. Stop obsessing over him.

    76th ranked

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  11. Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering information” for months

    Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering Information” for months…not sure what there is to gather as it’s pretty evident by feedback that’s what WE want. Just as obvious, you’re not interested in what we want.

    143rd ranked

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  12. Give back ability to press and hold email to select or give us a select button

    The new pop up menu when you press and hold an email to select it is cumbersome and makes it take longer as now instead of pressing and holding and then selecting the other emails you have to press and hold wait for the pop up menu and then press select from there. Either revert back or give us a select button that doesn’t automatically select all

    143rd ranked

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    0 comments  ·  Mail  ·  Admin →
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  13. Remove cnn, ap, nbc, abc and all other biased orgs from my home page. Let user design own home page.

    Let user choose what news organizations show on homepage. My news choices clearly are not AOL’s.

    215th ranked

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    0 comments  ·  Admin →
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  14. Email issue

    iPhone 14 Cursor gets lost in middle of writing an email. Returns if you tap at place you left off

    143rd ranked

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    2 comments  ·  Mail  ·  Admin →
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  15. Delete emails by sender

    Be able to sort and delete emails in bulks based on domain and sender.

    124th ranked

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    0 comments  ·  Mail  ·  Admin →
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  16. Stop showing the news first.

    Stop showing your ****** news page

    86th ranked

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  17. I don’t want to see news

    I am here for email only not heavily one sided news. I will likely be changing emails over this which is a shame. Long time aol user.

    40th ranked

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  18. Please allow the user to choose to go directly to their email without going to news.

    The recent change to force users to look at news is upsetting to those of us who don’t wish to look at the news, which is mostly political in nature. Please at least give the option to look at mail first.

    35th ranked

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  19. Stop defaulting to news and give me my mail. Also, if I have to default to news….please please stop the crazy liberal feeds like The Hill?

    215th ranked

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  20. Be able to select contacts to to notified when emails is received

    I need to be able to select contacts that are really important to receive notifications when emails come in.

    86th ranked

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    1 comment  ·  Mail  ·  Admin →
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