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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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294 results found

  1. Allow setting to default to inbox when opening app

    I use AOL app primarily for mail. Until a few days ago, the app opened directly to my inbox. Now it suddenly opens to the Home tab, and I can’t find any way to set it to my preference.

    1st ranked
    Gathering Feedback  ·  93 comments  ·  Settings  ·  Admin →
    How important is this to you?

  2. Change it back to open with mail - not news!

    I open the app to check mail, not news. This new update defaults to news and I have to redirect to mail. Allow us to select our own default

    2nd ranked
    21 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. Don’t want to see your newsfeed page when I open the app. Go back to going directly to mail when I open the app.

    Whatever you did, thinking it would improve the app, didn’t. Now I have to see your newsfeed page every time I open it. I don’t like it! Go back to the way it was, when opening the app goes directly to my mail inbox. Ever heard the phrase “If it ain’t broke don’t fix it”?

    3rd ranked
    3 comments  ·  News  ·  Admin →
    How important is this to you?

  4. I don’t want news, I want mail

    I don’t want news, I want mail

    4th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Return to mail opens first, not news

    Return to mail opens first, not news.

    5th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. Click on aol mail app and go to mail

    Every time I click on the aol mail app on my i phone it brings up the news feed, then I have to click on new mail to read my mail.

    6th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  7. Open app on mail, NOT news!!!

    Before you “updated” the app, it opened on my mail. I have no interest in AOL news, but now there is no setting that will let me open on mail. I don’t even look at your news stories, but I have to search for the mail icon after I open the app. At least give users a choice!!

    7th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. I don’t want to see headlines when I open my mail app. I want to see my mail.

    8th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  9. Make the app. open in email and not on News please

    Make the app. open in email not news please

    9th ranked
    1 comment  ·  Admin →
    How important is this to you?

  10. Open app to inbox NOT home

    Why did this change recently? Whenever I open the app now it goes to the home page. If I’m using an EMAIL app, I’d like it to open to my inbox, not news/politics.

    10th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  11. Please don’t have my homepage be the news feed, I would like my homepage to be email only

    Please don’t have my homepage be the news feed, I would like my homepage to be email only

    11th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  12. Please stop taking me directly to the news side, I’m not interested when I open my email

    Please stop taking me to the news side on aol, I’m not interested in looking at that when I check my email. Thanks!!

    12th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  13. Go back so can just open emails and not straight to Home.

    Go back to how used to be open email and get email and not go to home. Don’t want my device filling up it’s catch just to read or see news.

    13th ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE

    Basic service stuffed up by AOL

    OPEN FOLDERS

    14th ranked
    10 comments  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  Product Support responded

    Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox''  icon to see your folders and access them.

  15. Return to previous layout

    Can I go back to the previous layout? The version I have at the moment is less user friendly than the old version.

    15th ranked
    4 comments  ·  Settings  ·  Admin →
    How important is this to you?

  16. Stop opening app to news feed!

    Stop forcing us to see news page first! Not interested in your sources for news!

    16th ranked
    6 comments  ·  News  ·  Admin →
    How important is this to you?

  17. AOL just changed something where now whenever I open the app, it defaults to opening the news screen. I cannot get it to default back to new

    AOL just changed something where now whenever I open the app, it defaults to opening the news screen. I cannot get it to default back to new mail. Done. Deleted. I won’t be forced to ingest poison.

    17th ranked
    0 comments  ·  Admin →
    How important is this to you?

  18. take fox news off news feed

    take fox news off

    18th ranked
    9 comments  ·  News  ·  Admin →
    How important is this to you?

  19. Eliminate Fox News

    Eliminate Fox News or give us the option to block Fox News

    19th ranked
    7 comments  ·  Admin →
    How important is this to you?

  20. Restore opening AOL iOS app to open as default in mail.

    AOLs latest update changed the default view From Mail to News. Please restore the default to open in Mail and NOT news. It was disappointing to see this change that nobody wants. In addition, there should be an option in settings to toggle this option from news to mail as there is that option on the desktop version of a Windows computer.

    20th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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