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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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321 results found

  1. Restore opening AOL iOS app to open as default in mail.

    AOLs latest update changed the default view From Mail to News. Please restore the default to open in Mail and NOT news. It was disappointing to see this change that nobody wants. In addition, there should be an option in settings to toggle this option from news to mail as there is that option on the desktop version of a Windows computer.

    21st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  2. Relax on the obviously bias “news” stories… so much verifiably false propaganda.

    Would love to be able to block the news that is clearly spreading lies and doubt due to the bias of the company.

    22nd ranked
    4 comments  ·  News  ·  Admin →
    How important is this to you?

  3. Please have the app start at the mail section, not the home. I don’t want to see news when I first open the app

    Please have the app start at the mail section, not the home. I don’t want to see news when I first open the app

    23rd ranked
    1 comment  ·  Admin →
    How important is this to you?

  4. Allow us to open mail folders other than new mail .Right now the app will not allow it.Fix quickly.

    Fix app to allow us to access mail folders other than only new mail.

    24th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  5. Mail not News

    I do not want to see your news feed. Change it or I will drop AOL permanently.

    25th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. News Options

    1) please add a Settings option that allows us to open the app to our Mail, or set as a default.

    2) The news always opens to the presidential election and it is extremely biased in favor of Harris. It’s always negative about Trump. We all see through this and it amounts to propaganda. I do not want to see news on AOL about the presidential election. It doesn’t even allow a local option.

    3) Provide options to create a custom feed so we can eliminate specific topics we don’t want, such as the presidential election.

    4) If You cannot…

    26th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  7. Open on mail NOT NEWS

    Do it now.

    27th ranked
    7 comments  ·  Settings  ·  Admin →
    How important is this to you?

  8. AOL mail issues

    06/26/2024: The app for mobile mail default and the ads are not working correctly AGAIN! I’ve checked all the settings and they are set up perfectly. Fix the problem once and for all PLEASE! So tired of seeing the news default and the ads. I’ve done my part… now it’s your turn. So frustrating.

    27th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  9. Ad’s marked as offensive or not relevant by me, should not keep showing up

    I am constantly marking ad’s as offensive, not relevant, etc., and yet they keep coming up. Why would you continue to force an advertisement on me that I do not want to see?? Because of this, I am slowly changing everything that I get in my AOL to other email addresses and will only use AOL for old emails I can’t afford to lose or transfer.

    29th ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  10. Remove the deletion limit on the spam folder

    Allow the user to delete all mail in the folder. The 100 email limit is ridiculous given the amount of spam that is in my folder. I quickly scan the senders and subjects for items to be moved to my inbox. But now I can’t just click delete on everything else. What a pain!

    30th ranked
    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. Revert to classic.. I do not like the new layout on my iPhone.

    The new format is too distracting.

    31st ranked
    0 comments  ·  Admin →
    How important is this to you?

  12. Return to original email format. I have to reload every time I look at another page, attaching photos is very confusing,

    I have used AOL since it came in tin boxes, This is the most difficult format to use and read. It is difficult to find and attach photos, determine new emails, locate other mailboxes,and delete into anything except trash. I do not like this version and May switch if this is not improved

    32nd ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Remove sales pitches

    Please remove advertisements from AOL mail. I am only looking for inspiration, good decent humor, and thoughtful ideas.

    33rd ranked
    Gathering Feedback  ·  3 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. Why would you change the default to news feed. This encourages me to go to another service!

    If your going to change the default to news as opposed to going straight to my inbox then make it easier to default back to my inbox. I don’t want to see the news on my email! Terrible decision!

    33rd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  15. I don’t care about your news opinion. I just want mail.

    Your liberal agenda push in the news pushes me further towards conservative values. Stop the nonsense. I don’t give a **** about your opinions.

    35th ranked
    0 comments  ·  Admin →
    How important is this to you?

  16. Please allow the user to choose to go directly to their email without going to news.

    The recent change to force users to look at news is upsetting to those of us who don’t wish to look at the news, which is mostly political in nature. Please at least give the option to look at mail first.

    36th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  17. Change it back to open at inbox and not news

    36th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  18. Open aol app with new mail

    Open aol app with new mail

    36th ranked
    1 comment  ·  Admin →
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  19. I want AOL to open in INBOX; not HOME

    I want my AOL to open in INBOX; not HOME so nice I use it for mail and not news.

    39th ranked
    0 comments  ·  Admin →
    How important is this to you?

  20. What the???? I DO NOT WANT TO OPEN APP TO NEWS. Open to my email is why I have the app.

    Go back to the version that let users open app to email on their iPhone

    39th ranked
    0 comments  ·  Admin →
    How important is this to you?
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