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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL app?

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310 results found

  1. Heading stories

    Remove political and sports stories from the entertainment Heading please?

    184th ranked
    0 comments  ·  Admin →
    How important is this to you?

  2. Listen to what people are saying about the news you put on!

    YOU PUT ON ALL THE LIES OF MAINSTREAM MEDIA!! THEY ARE ALL PROPAGANDA NETWORKS! PUT SOME OF THE CONSERVATIVE NEWS ON! IT IS SAD THAT THIS HAS HAPPENED! COUNTRIES LIKE RUSSIA AND CHINA DO THIS BUT THEY FORCE THEM TO DO IT! MSM IS WORSE THAN THAT!

    84th ranked
    0 comments  ·  Admin →
    How important is this to you?

  3. SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE

    Basic service stuffed up by AOL

    OPEN FOLDERS

    14th ranked
    10 comments  ·  Admin →
    How important is this to you?
    Gathering Feedback  ·  Product Support responded

    Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox''  icon to see your folders and access them.

  4. I want to customize my news sources

    I prefer to have some control over the content of my news feed. How can I customize the topics and sources to my interests?

    93rd ranked
    3 comments  ·  News  ·  Admin →
    How important is this to you?

  5. Stop showing the news page before I can access my mail!!

    Stop showing the news page before I can access my mail. Also, too many adverts

    54th ranked
    0 comments  ·  Admin →
    How important is this to you?

  6. Provide just email access.

    I can’t stand seeing the news every time I want to open my email, especially when it’s all liberal choices. I am thinking if changing my email and migrating emails.

    141st ranked
    0 comments  ·  Admin →
    How important is this to you?

  7. you are OBSESSED WITH TRUMP.

    There is other news besides Trump. He isn’t the the president anymore. Focus on what’s important. Do better AOL. Biden is the president not Trump. Stop obsessing over him.

    89th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. Return to previous layout

    Can I go back to the previous layout? The version I have at the moment is less user friendly than the old version.

    15th ranked
    4 comments  ·  Settings  ·  Admin →
    How important is this to you?

  9. Why would you change the default to news feed. This encourages me to go to another service!

    If your going to change the default to news as opposed to going straight to my inbox then make it easier to default back to my inbox. I don’t want to see the news on my email! Terrible decision!

    33rd ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  10. No idea

    218th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. Stop showing the news first.

    Stop showing your ****** news page

    101st ranked
    1 comment  ·  Admin →
    How important is this to you?

  12. Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering information” for months

    Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering Information” for months…not sure what there is to gather as it’s pretty evident by feedback that’s what WE want. Just as obvious, you’re not interested in what we want.

    184th ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. I don’t want to see news

    I am here for email only not heavily one sided news. I will likely be changing emails over this which is a shame. Long time aol user.

    41st ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. Please allow the user to choose to go directly to their email without going to news.

    The recent change to force users to look at news is upsetting to those of us who don’t wish to look at the news, which is mostly political in nature. Please at least give the option to look at mail first.

    34th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  15. Email issue

    iPhone 14 Cursor gets lost in middle of writing an email. Returns if you tap at place you left off

    184th ranked
    2 comments  ·  Mail  ·  Admin →
    How important is this to you?

  16. Delete emails by sender

    Be able to sort and delete emails in bulks based on domain and sender.

    162nd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  17. Be able to select contacts to to notified when emails is received

    I need to be able to select contacts that are really important to receive notifications when emails come in.

    110th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  18. Stop the pure cremation advertising

    Please stop sending me pure cremation ads every time I open app - we have just lost a close family member who is in the care of pure and I don’t need reminding of that every time I get an e mail.

    269th ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. Open aol app with new mail

    Open aol app with new mail

    34th ranked
    1 comment  ·  Admin →
    How important is this to you?

  20. Change it back to open at inbox and not news

    34th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?
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