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AOL Mail Mobile Basic

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


How can we improve AOL Mail?

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59 results found

  1. Stop changing what already works

    Please let us have the old standard of email format...this new version is horrible and nerve-wracking

    21st ranked
    1 comment  ·  Admin →
    How important is this to you?

  2. Deleting unwanted information

    Need one option to delete ALL spam. Don’t have time to delete one spam notice after another of no interest. This is not user friendly.

    22nd ranked
    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

  3. Compromised email

    I get so many emails b/c my Verizon .net became compromised when all verizon .net emails started being serviced by by aol Help !!!!!! I NEED TO CLISD THIS ACCOUNT IMMEDIATELY. I dont have the time nor energy to delete 28,000 inbox, 10,000 spam /junk! This aol service is useless and totally compromise......only receive junk or spam . CL uhh as this email account

    22nd ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  4. Is there a way to delete 1000's of emails from my account?

    Help!

    24th ranked
    0 comments  ·  Folders  ·  Admin →
    How important is this to you?

  5. Stop with the verification code.

    Get rid of verification code.

    25th ranked
    0 comments  ·  Admin →
    How important is this to you?

  6. Receiving

    I can’t recover a Althea account because I forgot the password and it sending the change password choose to here I haven’t received the email

    25th ranked
    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  7. Control button

    With Button 0n the bottom I'm not able to use them because the adds covering them and not allowing access. Please move control button to the top.

    27th ranked
    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

  8. Get rid of all **** and junk mail

    27th ranked
    2 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  9. Not receiving emails to verify account

    I’m new to aol and I started it to use for business and I’m not receiving any emails that it says is being sent to verify my account

    29th ranked
    0 comments  ·  Attachments  ·  Admin →
    How important is this to you?

  10. I am not getting emails from amazon

    Amazon has been trying to send me a text but it never comes

    29th ranked
    0 comments  ·  Admin →
    How important is this to you?

  11. AOL is the worse

    AOL has turned into the worse. I was upset with a company because they were not responding and all along it was AOL sending the reponses to SPAM

    31st ranked
    0 comments  ·  Spam  ·  Admin →
    How important is this to you?

  12. Deleting emails

    Make it EASIER to scan and DELETE email! Presently I can only scan one page ate a time! I would like to easily go to the very end and start deleting! Also make it easier to delete MANY EMAILS QUICKLY !!!

    31st ranked
    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

  13. Stop saying you found so called suspect activity on my account

    I want to be able to log in without having to go to another email account to verify an account I've had for 30 years.... Its

    31st ranked
    0 comments  ·  Admin →
    How important is this to you?

  14. Automatically delete emails from senders that have been sent to spam more than once

    Why can't I delete all email for anything before 1-1-23 at one time read or unread. And why when I put something in spam am I still getting them in my regular email, they should just automatically deleted.

    34th ranked
    0 comments  ·  Receiving  ·  Admin →
    How important is this to you?

  15. My folders are gone

    I need help I don’t want to vote

    35th ranked
    1 comment  ·  Admin →
    How important is this to you?

  16. Who permit WhatsApp

    Dear AOL service,
    Who putting my phone number from WhatsApp?
    I never used this , how you allow through my aol about number phone.
    Thank you,
    Mensura

    35th ranked
    0 comments  ·  Contacts  ·  Admin →
    How important is this to you?

  17. advance

    REQUIRED: Setting to NOT auto-advance to the next mailbox message when deleting/closing/moving the message just read/handled. Setting to return to Inbox required. This is a global standard. Unsure why it's missing.

    35th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  18. You can add a filter by date features, something as simple as that would infinitely make my life easier. Thank you

    Please add a filter by date feature for the purpose of looking up very old emails easier. As is stands, it can be quite daunting.

    35th ranked
    0 comments  ·  Admin →
    How important is this to you?

  19. Tiny text while writing emails

    Why can we not select the font size when writing emails?
    The teeny tiny text that we are forced to use, is really pretty much unbearable.
    Especially for us with low vision problems.
    There is no need for this restriction.

    35th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  20. A modest proposal

    Might the ignorant A-Holes who screwed up our e-mail come visit me for a fishing trip in Florida?
    All I ask is that they agree to be my chum.

    35th ranked
    0 comments  ·  Admin →
    How important is this to you?
2
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