AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
77 results found
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Stop changing what already works
Please let us have the old standard of email format...this new version is horrible and nerve-wracking
21st ranked -
Deleting unwanted information
Need one option to delete ALL spam. Don’t have time to delete one spam notice after another of no interest. This is not user friendly.
21st ranked -
Compromised email
I get so many emails b/c my Verizon .net became compromised when all verizon .net emails started being serviced by by aol Help !!!!!! I NEED TO CLISD THIS ACCOUNT IMMEDIATELY. I dont have the time nor energy to delete 28,000 inbox, 10,000 spam /junk! This aol service is useless and totally compromise......only receive junk or spam . CL uhh as this email account
21st ranked -
Go back to old way
Go back to old way
24th ranked -
24th ranked
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Receiving
I can’t recover a Althea account because I forgot the password and it sending the change password choose to here I haven’t received the email
24th ranked -
Stop with the verification code.
Get rid of verification code.
27th ranked -
Control button
With Button 0n the bottom I'm not able to use them because the adds covering them and not allowing access. Please move control button to the top.
27th ranked -
29th ranked
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Not receiving emails to verify account
I’m new to aol and I started it to use for business and I’m not receiving any emails that it says is being sent to verify my account
30th ranked -
I am not getting emails from amazon
Amazon has been trying to send me a text but it never comes
30th ranked -
Go back to old way
Go back to old eay
32nd ranked -
AOL is the worse
AOL has turned into the worse. I was upset with a company because they were not responding and all along it was AOL sending the reponses to SPAM
32nd ranked -
Deleting emails
Make it EASIER to scan and DELETE email! Presently I can only scan one page ate a time! I would like to easily go to the very end and start deleting! Also make it easier to delete MANY EMAILS QUICKLY !!!
32nd ranked -
Third parties should not be able to reclaim or register a deleted account
I’d just as soon delete the AOL account but I’m nervous someone else could register it and use it to get into ancient decades old stuff out there in other “leaks” on the dark web. Making it so a screen name can not be recycled by other parties (without say some kind of an account recovery code) will be an acceptable compromise too.
I don’t really use aolmail anymore and would be happy to free up whatever resources go into keeping me around but this account is so old and , probably, tied to so many other websites that could…
35th ranked -
My folders are gone
I need help I don’t want to vote
35th ranked -
Who permit WhatsApp
Dear AOL service,
Who putting my phone number from WhatsApp?
I never used this , how you allow through my aol about number phone.
Thank you,
Mensura35th ranked -
Stop saying you found so called suspect activity on my account
I want to be able to log in without having to go to another email account to verify an account I've had for 30 years.... Its
35th ranked -
Rash of new spam
Increasing amount of new spam using my own aol account as both sender and recipient.
Yahoo security and attempts to gain revenue from hacking has reached a new low.
39th ranked -
Once I have opened an email, it disappears, and is not found in any folder. This version has no "old mail" option on the drop down menu.
Please restore the " old mail" setting, or leave emails in the inbox until I actively move or delete them.
39th ranked
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