Skip to content

How can we improve AOL Mail?

← AOL Mail Nodin

This new system is not working for me. Give me my old platform back. Settings to classic this is not my old format.

This new system is not working for me. Give me my old platform back. Settings to classic this is not my old format. It appears you really don't want feedback... this is not a new idea. I would like my old format...before it was just a scroll down to view older mail , now I need to select pages?? This not an improvement..thank you

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Tom Russo shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Andrew Horvath commented  ·   ·  Report

    I also would like the old format back. This new format is confusing and difficult to use. I know you think it is better but I think not. I can only assume the people who think this is better should be fired. Keeping things as simple as possible is a good idea. Remember folks, it's just email. You read it, delete it or save it. Why the difficulty in seeing this. It is not an improvement.

  • Caroline Richards commented  ·   ·  Report

    I run a youth football league it is critical i go back to the old format or i will have to use a new platform

  • jubolton commented  ·   ·  Report

    PLEASE CAN WE RETURN THE ORIGINAL SYSTEM. This is harder to look at and not as flexible as before.
    I've now lost my smiley faces and also the lovely backgrounds which I used quite a lot, especially as the seasons changed.
    WHY DID YOU CHANGE IT?

  • TONY MATIAS commented  ·   ·  Report

    I agree with everyone else. i want the old system back. it was so much better!

  • JAY SNOW commented  ·   ·  Report

    This new system for emails is not working at all, please give me back he old format that was for all my years on aol, the was my request and still what you gave me si still not the original,, I do not care for the new system whatsoever
    Jcs

  • MARIE CHRISTINE PERRAUDIN commented  ·   ·  Report

    Bonjour je veux retrouver l'ancien système de ma boîte mail. Je ne m'y retrouve pas du tout avec cette présentation
    Merci Beaucoup

  • Jeanne Kelly commented  ·   ·  Report

    bring back old format - I clicked to get old and it is still not old format

  • JEFF GARMON commented  ·   ·  Report

    Bring back the old format, or I will get a new email service.

  • Sally-Anne Holt commented  ·   ·  Report

    Agree with above comments - please return me to the previous system for email

  • MARK CARSON commented  ·   ·  Report

    I completely concur with what has been stated here by many. What Rita Puente states just below exactly reflects my sentiments. I LIKE THE ORIGINAL FORMAT. Give those of us, who have been using this for years, that choice! Or, for me, it is goodbye. The simplicity of AOL is what has kept me all these years. I absolutely hate formats like GMAIL.

  • Rita Puente commented  ·   ·  Report

    I agree with all the comments.

    The reason I have stayed with AOL, preferring it over Gmail, was the simplicity of its format, and the ability to decide whether I wanted the mail removed as trash or spam, marked as unread, or simply mark it as read to be retrieved when necessary. This new format is not offering me an improvement, quite the contrary, it is removing features that provided me with the tools necessary to remain organized.

    Another detail worth mentioning is the intrusive ad at the top of the mailbox, placed so that one might inadvertently click it providing traffic for the product being marketed. This is an intrusion I neither welcome nor appreciate!

    Please, stop trying to compete with other platforms and focus on serving the people that have remained loyal regardless of what others might offer. This change will backfire. You will not bring new users, and in turn, will lose your market!

    Be smart, give your users the format they prefer.

  • BARBARA PARGA commented  ·   ·  Report

    I HATE the new format. WHY DID YOU CHANGE IT? I want the OLD format back

  • Vincent Wood commented  ·   ·  Report

    want the older format please, dont like the change

  • ANN SORANSON SANGHA commented  ·   ·  Report

    Please, Please give us back our old platform. The new one is not working!! It sucks!!

  • KIM GILCHRIST commented  ·   ·  Report

    Agree with many other comments - I do not like the font size that presents - it is tedious to have to save every email you read by drop down menu - Uugh. Time consuming. Can we have old process back. These changes are enough to consider another email provider. Please go back to prior platform look and feel.

  • SUSAN BRYANT commented  ·   ·  Report

    HORRIBLE HORRIBLE. Obviously, there are many, if not most people that do NOT want this awful platform. CHANGE IT BACK!!!!

  • Sandra Arndt commented  ·   ·  Report

    It really annoys me that I now have to delete all read e-mails so that I can see the important messages saved as unread at a glance. There is a high risk that I will now delete messages that later turn out to be more important than originally thought. But I can't even just look for it in the read folder. Change that again!

1 2 … 10 12 14 … 23 24

AOL Mail Nodin

Categories

Feedback and Knowledge Base

(thinking…)