AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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responding to email
Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.
29th ranked -
Color code
Any chance we could be able to add different colors/highlights permanently to specific email lines?
For example: be able to Color code specific emails to help Identify them (their importance) as a group if needed? Or another way to state: by using different colors we could highlight the importance of individual emails and therefore group them accordingly. That would be wonderful! Thank you for your time and consideration in this matter! Greatly appreciated! Food for thought.
908th ranked -
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
the search function on the new email format misses many emails. If I switch to the "basic" format it works much better
908th ranked -
new mail old mail new mail
Why does a new email that I have read show up again a few hours later as new mail?
261st ranked -
IMPROVE NAVIGATION TO OLD EMAILS. CANT GO DIRECTLY TO SET YEAR OR BACK EMAILS.
Trying to go to specific emails for a year and unlike prior classic view, Im unable to go directly to year. No option to fast forward or click on pages to get to next. Have to go through all emails from 2024 to 2018 just to get to 2018 emails, takes hours. Also, if selecting all, cant select just for set amount I am viewing, it selects all emails in its entirely from begining to end. Improve the navigation.
554th rankedWould advanced search help you navigate? https://help.aol.com/articles/search-for-messages-in-new-aol-mail
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318th ranked
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261st ranked
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Previously, you could sort emails from A-Z and from Z-A. Now it only has sort sender A-Z.
Allowing it to sort emails from A-Z and Z-A would be helpful. It used to be this way. Now it's only allowing sorting sender A-Z. Since I have 5000+ emails, I like to go from the bottom since it takes so long to go through and delete ones I don't need.
394th ranked -
printing issue on the news article
I am having a problem printing news articles. The articles print as one narrow column, instead of formatted for an 8.5 x 11 page.
554th ranked -
The new version will not print correctly. Fix it or go back to the original format
The new version will not print correctly. Fix it or go back to the original format
160th ranked -
would love to see more themes like christmas
mail themes need more to choose from. like Christmas, new years, Valentine's, Easter, and all the holidays and seasons.
318th ranked -
Signature on/off option
I want to be able to turn my signature on and off with a click when composing an email instead of having to go into settings. Thank you!
554th ranked -
Double vérification
La double vérification est une catastrophe. Le délai de réception est beaucoup trop long. De plus il n'est pas toujours envoyer à la 1ere demande. Attente d'une minute pour réclamer un 2eme envoi. C'est insupportable.
394th ranked -
The format for writing an e-mail is limited ! I hate it!
Just very frustrated...limited space to see what I have written cannot see the send or draft boxes!! Cannot blame it on a current MAC 3 years old!
I cannot be the only person wi this problem.
394th ranked -
What happened to my AOL Mail address book? The new format is unpopulated with all the information I have been entering for YEARS.
What happened to my AOL Mail address book? The new format is unpopulated with all the data I have entered for MANY years.
226th ranked -
Learn words. One of the options under spelling should be learn this word or add to my dictionary.
Some dictionaries have not caught up with current words. Emoji for example. Instead of ignore or another suggestion have an option to add to dictionary. Some proper names are not in a dictionary so we should be able to add them to our dictionary as well.
394th ranked -
PUT A PRINT BUTTON IN DRAFT EMAILS
AOL please please please put a print button in draft emails!!!!!! Thank you :)
394th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
226th ranked -
You lost me as a customer, finally.
Return back to classic.
102nd ranked -
May AOL lose record numbers of existing longtime clients this new year ,Happy 2024
You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.
554th ranked
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