AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1104 results found
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why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
422nd ranked -
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!
281st ranked -
Fix New AOL to Have Features of Old or Make Classic Email Available
Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
2. Too many headings under Inbox. I would like to remove Starred and Unread.
3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
5. When composing an email…238th ranked -
Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…422nd ranked -
I would like to view my email in full width. Stop insulting me with your stupid graphic
I would like to read my mail in full width. Stop insulting me with your stupid graphic!
340th ranked -
preview attachments
Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click and see preview.." That will be much more appealing to your…
281st ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.340th ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
340th ranked -
Autocorrect spelling WHILE TYPING!!!
When are you going to restore autocorrect spelling while typing - the way it was before you imposed this new (most difficult) format on us? My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.
340th ranked -
Vulgar emails
Allow subscribers to add more than 1000 blocked addresses to their blocked list (unless you are going to screen the highly inappropriate and vulgar messages that get through). I already pay for "less ads" but was told (Case# 21539778) that in order to get more in my blocked list it would cost an additional $39.99/month. PLEASE GET RID OF SEXUAL EMAILS, SCAMS AND BAD ACTORS. You are not doing enough at all.
340th ranked -
How do I email a bulk list? Change my senders name?
I changed my senders name once, but can't figure out how to do it again. Also I can't find a way to email a bulk list.
281st ranked -
238th ranked
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SECOND ARTHORIZATION NEEDED
70 here! I would love to know why I have to prove who I am logging onto my puter every nite, same friggen time, nite after nite? Now, I have to lug around my phone to get a code. I do have some memory problems writing down passwords tho. Sorry that I DO NOT make this password as difficult as AOL would like, but most of the time I forget to write them down! This has been going on for a week, really irritates me. Seems like it is full time now.
281st ranked -
dark mode for mail
How about an option for viewing email in "dark mode" for people with light sensitivity?
580th ranked -
Change it back to the old system
This new system is Terrible, Nothing like the old one, not really usable. Adverts driver you insane. We now have Giagaclear cabling in our lane, so am going to change - It's also cheaper and faster. So Good by AOL
886th ranked -
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platformj
the search option for email addresses, DOES NOT WORK, it only works for a few not for all like it used to under the longtime platform
580th ranked -
You can improve your news feed by just telling unbiased facts and stop the left lean on all your stories. Quit censoring conservative remark
Stop leaning so hard left.
422nd ranked -
422nd ranked
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The former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
he former AOL mail was enormously better! It is incomprehensible the AOL would change it particularly when it worked well?!
580th ranked -
Folder goes bold when new content arrives
I would like a folder to change to bold when there is new content in it. I thought this use to work, but now it definitely does not - is there some setting I can change?
886th ranked
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