AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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Clicking on multiple emails requires too much precision.
I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.
722nd ranked -
delete and block unlimited amount of spam senders!
Offer no ads and more effective block and delete options...I'd pay.
161st ranked -
Why the **** am I being FORCED to use two factor authentication? This is complete nonsense.
Insulting and ridiculous.
332nd ranked -
AOL NEWS ARTICLES
AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.332nd ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
249th ranked -
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and
Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.
285th ranked -
my email addresses I have been sending to my contacts no longer pop up...this just started
email addresses I use daily no longer popping up on my desk top and google chrome...why?
1022nd ranked -
Give us a whitelist
I'm tired of pulling the same friendly senders out of the Spam folder, and your system doesn't learn when I keep marking them "Not spam." Time to join the 21st century.
332nd rankedIf you mark a message Not Spam using one of our clients once, that sender will no longer land in the Spam folder. Is there a chance you're using a 3rd party app - perhaps one with its own filters?
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Improve the parameters of your search function for inbox/mail
The search function is currently very inefficient. I am trying to get rid of SPAM in my inbox so do a search for it and it tells me "nothing to see here" for search result(s) however when I go to my inbox, I'm finding emails from the places/people that I just did a search on with no results. It clearly is NOT working the way it's suppose to. Not to mention, having the search for both "mail" and "web" in the same search area is very confusing, and I think might be A factor in to why it isn't working…
379th ranked -
LET US REVERT BACK TO THE OLD (BETTER) AOL.
How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....
332nd ranked -
Darken the words in our emails - why are they so light?
Darken the words in our emails - why are they so light? Your email is very hard to read even for a younger person. Darken the density please!
332nd ranked -
Undo button
I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!
555th ranked -
Give us a choice in a drop down on how many emails we want to delete at a time in multiples of 20
I would like to be able to choose how many emails I want to delete . I think we should have a choice starting with 20 and selecting in multiples of 20. (40, 60, 80, 100-all.). I get hundreds of emails a week and most is junk, but I still need to scroll through all to make sure I don't delete something important. Please give us a choice. It would be an easy fix on your end.
450th ranked -
OPTION OF CLASSIC FORMAT
Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.
52nd ranked -
How dare you stop filtering incoming mail and offer to now do it for a fee. I have other providers that are FREE and do a better job free!
I am probably one of a very few people still paying for service. As a provider you are responsible for a certain amount of oversight and I dont think you should try to further monetize. What am I paying for after all
Free services all do this. What is my incentive to keep paying and getting service.555th ranked -
put the senders REAL email address in the inbox display
Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.71st ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
450th ranked -
get rid of auto **** up
do not instantly change what I write I may actually be ******* correct.
450th ranked -
Select and delete multiple filters at one time.
Select and delete multiple filters at one time.
722nd ranked -
Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.
ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.
67th ranked
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