AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1520 results found
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Give back the ability to select multiple email contacts to delete.
Restore more functional version that allows users to select multiple contacts and press delete once
285th ranked -
no good type size and spacing options
As far as I can tell, there are only two type and spacing options...1: VERY small type..smaller (and thinner) font than I have ever used in email. OR 2: Giant type with huge spacing between lines...allowing very little information on a page....which is not an option at all...just a big, fat magnification of #1. Most email programs I have used have multiple type and spacing view and compose options.
31st ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
555th ranked -
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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555th ranked -
PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!
MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!379th ranked -
disable group by conversation
The GROUP BY CONVERSATION on my mail was disabled, and YET AOL KEEP grouping my threads, which is extremely annoying and I am losing documents from previous emails. Also, please DON'T ask me to go to twitter or any OTHER social media to get HELP, as the WHOLE point is to get HELP HERE!!! THAT is ridiculous and not helping anyone.
722nd ranked -
More brighter background picture choices
The background pictures are dull (except summer). Need brighter new additional choices
1022nd ranked -
The Agenda and ToDo list are good additions, and I use them a lot. It would be helpful if I could print the ToDo list as a stand-alone.
Asking for an "Improvement" and then responding with a request for the idea is rather redundant.
1022nd ranked -
I never set up what'ss app to be a way to get into aol how dare y ou allow that hacker to do that. chnge it
never let a hacker set up altrenatives like what's app to retrieve my accouint, wjhat's app and an email i never use and did not list. how dare y ou be so cavalier.
1022nd ranked -
Night Landscape Theme
This theme was once part of Yahoo Mail, and is no longer there...why? Why did Yahoo get rid of themes for basic mail? Themes alone is enough for me to leave Yahoo Mail for good...thanks AoL...thanks for giving people what they want, unlike Yahoo, who's become too cheap to provide the basics.
1022nd ranked -
Please add a new yellow theme to webmail to match the new yellow mobile app
please add a new yellow color theme to webmail to match the yellow mobile app.
1022nd ranked -
1022nd ranked
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Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
29th ranked -
Connecting to Server
Why is AOL so horrible when it comes to its inabilty to connect to the server. Every day, it happens multiple time over multiple devices. Internet is strong and Gmail connects in 2 seconds. AOL continues to be stuck in the 80s
285th ranked -
Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers
Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.
1022nd ranked -
when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th
when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.
1022nd ranked -
by getting comments section at the end of articles to download
The comments section at the end of an article will not download.
1022nd ranked -
Informed Delivery again going to SPAM folder
Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
You should start seeing emails with images in a few days.
In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …450th ranked -
DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!
This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
Malini Sodha112th ranked -
Body of Email Forwarded to Multiple Recipients Vanishes
Emails forwarded to multiple recipients send without the body of the original content. Attempts to resend these emails with the content intact is blocked by AOL's systems protocols that prevent emails forwarded to large number of recipients from being sent for at least an hour. This is very frustrating.
1022nd ranked
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