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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1246 results found

  1. NO I don't see what I am looking for

    How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…

    297th ranked
    1 comment  ·  Admin →
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  2. rules

    enable the setting of rules that is easy to maintain and automatically filters where mail goes - just like outlook

    352nd ranked
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  3. AOL mail is not secure! AOL stole/deleted ALL of my saved emails without my permission going back to 2010. I lost hundreds of email

    443rd ranked
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  4. Open several e-mail at the same time

    It should be possible to open several e-mail at the same time, so that one can shift between them.

    297th ranked
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  5. i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED

    Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…

    610th ranked
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  6. send box

    The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it

    443rd ranked
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  7. sign in

    remove the phone message to sign in .. it is a pain in the butt..../

    297th ranked
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  8. the news screen is too big to view without scrolling

    make the item sizes smaller as before

    610th ranked
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  9. For any repeat email replies.... do you have any template email options... these stationary & gifs looks highly unprofessional and childish

    610th ranked
    1 comment  ·  Admin →
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  10. AOL Homepage Videos

    Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work

    911th ranked
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  11. accents and diacritical marks

    When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.

    443rd ranked
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  12. Verification code

    Why wont you support Apple for my verification code?

    610th ranked
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  13. Disposable Email Addresses

    Please consider making disposable email addresses available for AOL Mail like Yahoo Mail already has. It is very useful for limiting spam.

    610th ranked
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  14. snooze

    please add a SNOOZE function to email

    443rd ranked
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  15. pop up text with audio

    Why is there an annoying and distracting dark grey text box that appears while I'm typing in mail ? It drives me crazy.

    610th ranked
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  16. Use keyboard keystroke functions for ordinary tasks

    Be able to use CTRL R for Reply, CTRL Enter for Send and CTRL F for forward without having to click the button for that action.

    443rd ranked
    2 comments  ·  Admin →
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  17. Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés

    Intégrer la possibilité de demander un accusé de réception et de lecture pour les mails envoyés serait très intéressant.

    352nd ranked
    1 comment  ·  Admin →
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  18. let me control spam. you have flagged important email ONLY bills and i dont get them then they get deleted

    i just discovered i cannot control spam filter. i believe important bills that only come in ermail form (which i hate) aol has flagged as spam then deletes?!
    STOP the practice now please!

    610th ranked
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  19. where are

    Where are mine folders from my account?... I've save'd more than 1.600 mails and every thing is gone now...

    610th ranked
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  20. le code téléphonique qui m'est demandé en plus du mot de passe

    J'aimerais ne pas être obligée de demander un code en plus en plus de mon mot de passe....compliqué et long
    Merci de votre réponse

    911th ranked
    2 comments  ·  Admin →
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