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AOL Mail Norrin

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1246 results found

  1. Deleting older emails

    Can you put something in place that the emails could be auto deleted after a certain time period or let us set a certain date. Also email to be deleted could be deleted automatically or let us go through the batch and save any that we would like to save before letting them delete. The process now is painful. You can delete all or none. I need to delete some.

    254th ranked
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  2. How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?

    One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!

    But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…

    610th ranked
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  3. loud

    Please do not allow ads to loudly blast when we are trying to read our emails. How can we disable this "feature"?

    352nd ranked
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  4. Add subscriptions and receipts to AOL Mail (like Yahoo has)

    Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?

    254th ranked
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  5. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

    196th ranked
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  6. Get rid of Old and New - I just want one Inbox

    I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].

    196th ranked
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  7. When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"

    When moving an email to a different folder it shows the contents of the email above or below it - even if the option "show original folder"

    610th ranked
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  8. contacts

    If there is an entry in my contact list and I receive an email from that address it should be placed in my new mail / in basket not put into my recently deleted folder along with other junk mail. I have that person in my contact list for a reason and I can remove them if there is a problem.

    226th ranked
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  9. definitely need spell check back ASAP!!!!

    definitely need spell check back ASAP!!!!

    352nd ranked
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  10. Accusé de reception

    Si on avait la possibilité d'avoir un accusé de réception quand on écrit ce serait fabuleux.N'est ce pas possible que vous le mettiez?Merci.

    610th ranked
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  11. back button

    Previously, if one closed an email they were reading it would just go to Old mail, and user would be back in the New mail view.

    But also, if one clicked the BACK Button when responding to an email, the email itself would be back onscreen and I could use a move function to file the email for later.

    When I click Back in your "improved' interface it takes me back to the New Mail view and I have to then switch to Old Mail, highlight the mail and move it from Old. Triple the clicks from previous and NOT…

    610th ranked
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  12. Hey A$$h@l#s! Just put my mail in ONE place. Who asked you to put it in two boxes?!

    That really sums it up. Just go back to old mail!

    610th ranked
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  13. When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?

    When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?

    911th ranked
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  14. View raw

    Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!

    610th ranked
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  15. what happened to being able to custom position columns in mail. Don't like that this can't be done and the new column locations

    610th ranked
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  16. eMail windows

    What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.

    610th ranked
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  17. About reading emails

    The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.

    610th ranked
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  18. preview

    i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
    thanks

    352nd ranked
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  19. Providing an option to confirm or update a user's credentials

    Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.

    254th ranked
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  20. Why doesn't "save to draft" work??

    Fix "save to draft", that's a great idea!!

    610th ranked
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