AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
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Bcc
REALLY need to be able to set myself as a BCC. I use my phone, a tablet, and my desktop computer to access my email.
Impossible to have clear communication without this feature.
PUHLEEEEEEZE!!!!!
472nd ranked -
How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?
One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!
But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…
472nd ranked -
Allow use of picture formats for signature
I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.
318th ranked -
Localization change
Once I switched to new style it automatically set another locale and I can't find a way to change it back
191st ranked -
Can no longer use the Windows 11 Email app to send a link you are on using AOL
At one time one could add an email extension for your webpage. I do not know if this new problem is related to AOL or Windows 11 but that App no longer works. Sometimes it takes you to your AOL email page and sometimes not but it used should up as an email with that page URL on it for the receiver to click on. Why is it now gone?
651st ranked -
276th ranked
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get rid of the saved documents folder, and save picture folder, not necessary
get rid of the saved documents folder or at least put in a batch delete box, I have hundreds that you saved that I did not want and the only way to get rid of them is to open each one again and delete again, when I had already deleted those emails I do not have time for all that. I dont like the new version
970th ranked -
everytime I search the send button
In classic the send button was on the top, I want it in the new version to.
When I finish with write the mail, I always push the new mail button.
I dislike that the send button is at the bottom.472nd ranked -
What happen to separating the old emails with the new emails? It's pretty confusing when you want to keep certain emails as new.
What happened to separating the old emails with the new emails? It's pretty confusing when you want to keep a few certain emails as new. Why did you get rid of the old email folder? Bring it back please.
276th ranked -
message count
For some reason on the new mail, it no longer tells me how many E-mails I have precisely. on the older one it would tell me I had 7052 new E-mails, now it just says 7.1k, which isn't helpful if I want to use that number to figure out if I've gotten new mail or not, my desktop has plenty of room for a bigger number, can this please be returned to the way it was before.
472nd ranked -
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
244th ranked -
Deleted items shouldn't show in the New Mail view.
Deleted items shouldn't show in the New Mail view. Mark them as read when they are deleted, or exclude that folder from the New Items view.
472nd ranked -
244th ranked
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loud
Please do not allow ads to loudly blast when we are trying to read our emails. How can we disable this "feature"?
318th ranked -
How can I keep mail in my new mail folder? I keep thing there to refer back too.
I need to go back to the previous version. I hate having to look thru old mail to find things I left in my inbox.
970th ranked -
Case #21292172 - Viewing Email OPTIONS:
Dear Madam or Sir, would be very helpful if there was an addtl viewing email option that would allow for the email to remain as NEW even when hovering over the list of emails in the top portion of the screen where emails are listed and only when double clicking on the email would it become READ. This option could be called "Double Click to Read Email".
970th ranked -
276th ranked
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AOL and Yahoo have been sold by Verizon to private equity firm, Apollo Global Management.
Good luck in continued service. New owners and budget-conscious.
472nd ranked -
View raw
Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!
472nd ranked -
472nd ranked
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