AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1358 results found
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I must be able to sort by name of sender or I will not use the new format.
I receive a lot of emails and keep many to view or delete later. I sort by name and then decide if I want to keep or discard emails in groups. Without this ability it will take a very long time to do this.
165th ranked -
want to make my new password the default but cant find where to do it.
want to make my new password the default but cant find where to do it.
651st ranked -
Webmail Themes
AOL,
Can you please add a few more email themes, even just a small number? A few more solid colors, and maybe a few holidays like Christmas, Halloween, and Easter? Or port over the graphics and borrow some of the existing classic mail themes? They copied the themes over when they created the 2012 mail interface (what we are now calling classic mail)
I am going to miss the fun themes if/when the classic webmail goes away.
191st ranked -
277th ranked
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preview
i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
thanks381st ranked -
Stop blocking me from sending a link to our products to our clients. THIS IS ********!
I am trying to send our Drop Box link to our clients and it is being blocked from sending as spam. This only started with the new format.
472nd ranked -
277th ranked
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rules
enable the setting of rules that is easy to maintain and automatically filters where mail goes - just like outlook
318th ranked -
outlook
Put back ability to use outlook or other 3rd party mail apps. this means either disable the secondary password generator or get it working again
140th ranked -
Option to display full "From" email address in the inbox or spam folder.
I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.
115th ranked -
subscription
The Subscription button should also be available for more than the main email account. Documents, Pictures, Subscriptions and Travel for all email accounts not just the main account
651st ranked -
separate email window
Bring back the option to open an email in a new window. It is a useful feature that aids productivity.
I cannot believe how someone in the design team thought it was a good idea to remove!
77th ranked -
Fix new aol mail to make it possible to add new contacts. I've tried it in 3 browsers and 2 computers. Call the help line.Had to switch back
I tried to add a contact to a list in new aol mail on 2 computers and 3 browsers to no avail. Went into help and found instructions that were impossible to follow. Called the help line and was told all my browsers needed to be cleaned, even in a one week old computer. Switched back to old aol mail and added the contact in 2 minutes. FIX new aol mail PLEASE!
472nd ranked -
send
I liked it better when 'Send' was at the top of the page. Now you have to scroll to the bottom and it's depressing in a 'memory lane' way. And it's a hassle.
472nd ranked -
Automatically forward
Forwarding email messages from one AOL account to another AOL account automatically. I have two AOL accounts. One is used for personal, and the other I use as the Treasurer for a non profit. This service is offered by many other (FREE) providers. It is a pain to have to switch between accounts and very frustrating when the technology is available. I could care less about the updated "new Look". Give me something I can use... I'm paying for it!
134th ranked -
Deleting older emails
Can you put something in place that the emails could be auto deleted after a certain time period or let us set a certain date. Also email to be deleted could be deleted automatically or let us go through the batch and save any that we would like to save before letting them delete. The process now is painful. You can delete all or none. I need to delete some.
277th ranked -
comic sans
prefer to write in comic sans. miss it. i suggest adding that. thanks. may switch back to classic so i can use comic sans.
651st ranked -
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
I want the standard AOL back .. I cannot stand the new one ..Also , ALL of my notfications from FAcebook are going to SPAM
244th ranked -
244th ranked
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Stop blocking incoming emails.
Why am I not receiving certain emails. I am awaiting important emails from my bank for access codes.....but these are getting blocked automatically from AOL. I understand security but these do not even go to Spam so I can choose if I want to read them. Makes me wonder what other emails I am not getting.
100th ranked
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