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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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924 results found

  1. repeat sign in requirement

    Why do I have to repeatedly sign in to AOL...?
    I click the "stay signed in box', ...it doesn't mean a thing.....Gr-r-r-r...!

    449th ranked

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  2. NEW AOL SUCKS BIG TIME!!!!

    FROM AOL:

    "AOL Mail lets you switch to basic mail so you'll have access to your emails even if your system isn't running the latest operating system or browser. Be aware, switching to basic version WILL NOT ALLOW YOU TO CHANGE BACK TO OLDER VERSIONS of AOL Mail, THOSE ARE NO LONGER AVAILABLE."

    THAT IS EXACTLY THE FVKKING PROBLEM!!! YOU TOOK A PERFECTLY GOOD WORKING SYSTEM AND REPLACED IT WITH A GARBAGE PROGRAM!!!!!!!!!

    736th ranked

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  3. Exclusive Offer: Survey & Win Keurig Coffee Maker Reward

    aolmail
    aolmail

    Profile image

    Home

    Exclusive Offer: Survey & Win Keurig Coffee Maker Reward
    3/Inbox

    Kohls
    From:n-info@uwijsmmwown.com
    To:@verizon.net
    Sun, Apr 21 at 7:47 PM
    This message is from a trusted sender.
    This message was sent with High importance.

    Deadly Breakfast Habit Accelerates Nerve Pain by 82%...

    , or

    449th ranked

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  4. Exclusive Offer: Survey & Win Keurig Coffee Maker Reward

    aolmail
    aolmail

    Profile image

    Home

    Exclusive Offer: Survey & Win Keurig Coffee Maker Reward
    3/Inbox

    Kohls
    From:n-info@whgxjlqxhyv.com
    To:@verizon.net
    Sun, Apr 21 at 7:39 PM
    This message is from a trusted sender.
    This message was sent with High importance.

    Make an Impact, Get a Keurig Coffee Maker Today

    , or

    449th ranked

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  5. Exclusive Offer: Survey & Win Keurig Coffee Maker Reward

    Kohls
    From:n-info@ceqryfbrhyh.com
    To:@verizon.net
    Sun, Apr 21 at 7:31 PM
    This message is from a trusted sender.
    This message was sent with High importance.

    Make an Impact, Get a Keurig Coffee Maker Today

    , or

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  6. 💋 You make me smile. That's it. This is it.

    aolmail
    aolmail

    Profile image

    Home

    💋 You make me smile. That's it. This is it.
    3/Inbox

    Gaylene Vignola
    From:gaylenevignola@gmail.com
    To:@verizon.net
    Sun, Apr 21 at 2:10 PM
    maciekh7
    25, woman

    SEND MESSAGE

    View Profile
View Photos
View Videos

    maciekh7 wrote new message
    Today, 10 minutes ago
    This is booty call! Any male guys to come over and have a little fun? Anyone who wants to take me up on my offer, please contact me by clicking here! I can't wait to get your answer! So wet already!
    REPLY https://2.dtwrmf.christmas/?andpbGRlcjNAdmVyaXpvbi5uZXQ6eTdmcm8xeg==

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    449th ranked

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  7. HELP

    449th ranked

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  8. I do not receive emails for over a year from persons not listed in my address book. How can this be corredted?

    I do not receive emails for over a year from persons not listed in my address book. How can this be corrected?

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  9. App Password Generator still not working

    App Password Generator still not working

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  10. put read receipts available again

    A while ago I could get read receipts for the emails I sent, why did you stop, if I am wrong and you did not stop, please tell me how to get it working again.

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  11. You've made it impossible to bulk delete emails. Please change this new format back.

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  12. We need BETTER default settings in Writing Emails

    B4 ur ****** recent changes, we could set DEFAULT font - with MORE FONTS to choose from! Also we could choose the COLOR of the font as default for composing emails. PLEEZ BRING THAT BACK!!!! Why on earth would ur company take that away? It was great, now it's not. WTF?

    449th ranked

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  13. please fix it so that your HELP numbers recognize my 910-575-5475. As of now, they don't. So, if I need to call for HELP, I can't get throug

    I can't calll ANY of your HELP lines because the recording says they do NOT recognize my home phone number 910-575-5475.

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  14. Dumb Idea making you enter an email address into contacts when it use to do it automatically....

    I have been with AOL for 25 years and if you sent anyone an email it was logged in your address book automatically. Your tech team obviously doesn't understand business otherwise they would know time is money. I don't want to log every email I send as a contact in order to access the email again. I never though I would leave AOL but this is such a waste of my time.

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  15. Problems with Search Mail Function and Attachments

    Please include the Recently Deleted folder when searching for messages from a particular person. The searches I have been doing not only leave out messages from the Recently Deleted Folder, but also from other folders (Old, Sent). This is very frustrating. Also, please place the attachments on the bottom of the message that they are attached to, not at the bottom of the initial message. It is very confusing.

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  16. How can I stop

    How can I stop the email from going to read main when the highlight stops on the new e mail. I dont always read the e mail right away and then it disappears when I dont want it to.

    449th ranked

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  17. I NEVER TURNED ON TWO-STEP VERIFICATION, BUT HAD TO USE TWO-STEP VERIFICATION, WHICH WAS OFF!

    If I wanted two-step verification, I WOULD HAVE SET IT UP! So how was it "Off" but I still had to use it? Two-step is a joke and NOT as secure as it's made out to be. Count me OUT!

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  18. SLOOOOOWWWW WEBSITE

    WOULD IT SPEED UP AOL'S LOAD SPEED ANY IN YOU GOT RID OF THE DAYUMMM ADS??????

    736th ranked

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  19. E-mail

    having problems with retrieving my e-mail. unable to open New Mail. I click on New Mail and the screen just turns blank, even though the New Mail icon shows that there are a number of e-mails waiting to be opened. thank you for your attention. hope this problem is cleared up soon.

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  20. show messages with attachments on message list with an icon

    Outlook shows a paperclip icon on messages that have attachments. AOL Mail needs to do something similar so we know to beware when opening. Or when searching it's obvious which ones we're looking for.

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