AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1208 results found
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Do a better job of filtering spam.
Marking messages as spam doesn't seem to have any impact in what you allow to reach my inbox.
Be better!
909th ranked -
Stop this new sorting of in-box by date. It's dumb and annoying.
There is absolutely no reason for this! Today, the day before, and last week? Gimme a break.
909th ranked -
By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!
By leaving it alone. You recent changes are just annoying. I don't need to see my emails separated by date. SHEESH!!!
909th ranked -
Your "updates" are TERRIBLE!!! They just make me never want to use Aol again!!!!!
Stop trying to fix something that's already fine! How's that for a great idea!
909th ranked -
moving email to folder
When I "move" an email to a folder, a copy stays in New Mail. If I delete the copy in New Mail it deletes it from the folder too! Please FIX THIS
393rd ranked -
tag
And why is your email not tagged
This is a really big flaw
I really need to label incoming emails909th ranked -
Allow an email attachment to be opened without downloading it
In previous versions, one could open an attachment without having to download and save it. Please return that feature. If one wants to download and save an attachment, that should be a choice, not a default.
909th ranked -
split view
Please remove the Split View option or provide an option to have it pop up. Every time I try to file an email into a folder on the left, the Split View screen pops up on the left and then I have to start again to try to file the email into a folder. Frustrating!!!
644th ranked -
Flag email addresses for automatic deletion after 90 days based on Users adding a flag to the email account
Make it easy for users to get rid of needless repetitive messages used by Retail Outlets and others by giving the power to the User to designate which addresses these are. Now, if the retailers get wind of this, they will merely change the support, deal or info before the @eamil.com .org, .... who?! This way the User doesn't have to spend a half hours deleting messages. Thanks.
909th ranked -
Date format
Date format is currently stuck in US format... I know AOL was American, but if it's going to be taken seriously as an international organisation, it needs to allow those of us in the rest of the world to use either the international format (yy-mm-dd) which is good for ordering items in date order, or the more usual dd-mm-yy.
Imaging trying to give someone a number and saying "two hundred, four thousand and fifty-two" as the USA continues to do...909th ranked -
creating extra spaces or lines when forwarding and replying to an email
email creating spaces and lines when forwarding...please help
644th ranked -
Aol Game
in bingo you cannot chat and pl;ay game at the same time
909th ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
909th ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
393rd ranked -
Make the calendar open in the month view instead of the week view
Make the calendar open in the month view by default
170th ranked -
In the Android app, format the email print so that it has borders.
Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.
480th ranked -
email starts in Sent folder instead of Inbox
Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.
282nd ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
329th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
161st ranked -
221st ranked
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