AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1415 results found
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why does aol block documents from scanner to my e-mail, How to resolve
why does aol block documents from scanner to my e-mail, How to resolve
963rd ranked -
I am having severe problem with managing my contact list and lists. new important contacts I regularly interact with are not automaticalyly
Cannot add new contacts to my lists. Contacts I frequently interact with are not being automatically added to my contacts.
963rd ranked -
JUST CHANGE IT, PLEASE!!!
UNLIMITED SPAM BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
963rd ranked -
AOL WEBMAIL ISSUE: UNIFIED INBOX IS NOT SORTED TIME WISE: YESTERDAY'S EMAIL IS INTERFERRING WITH TODAY'S MAIL
Fix Bug with AOL webmail for better experience
963rd ranked -
window size
Make it easier to shrink the size of the AOL window. Right now the window fills the screen and I can't access the arrows that usually appear at the bottom right of the window/screen.
963rd ranked -
notifications only for new mail in specific folder(s)
Currently most email systems have no discrimination regarding when notifications are sent which is why I and many others turn off notifications totally. However there are often classes of emails that we would really want instant notification on arrival. This could be managed through the existing (excellent) email filter system such that when new email was filtered and ended up in the "Urgent" folder (for example) the notification would be sent. Otherwise non-urgent email would not be vying for my attention.
963rd ranked -
I am not amused.
No longer Support for Mac OS 10.12.6
Language : German
Will change, Bad bye, ;-/963rd ranked -
McAfee Alert folder shows up after deleting it many times
I have a McAfee folder on mail.aol.com and I deleted it more then 10 times but whenever I close the browser it re-appears. I tried it on Windows PC and iPhone, on safari and edge and regardless of where I try the folder still re-appears after deletion. AOL please fix this bug on my account as was tested over the phone with call center rep on multiple devices, in multiple ways.
963rd ranked -
Spam Files Not Able to be Bulk Delete
For whatever reason, your latest change to the software makes it impossible to select all of the mail in the spam mail file so that a person can do a bulk delete. Please fix this ASAP
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Login issue
At login AOL presents: “You will scan a QR code to sign in with a passkey". When I click for the QR Code, I am presented with a case and clicking a flash drive where the QR is supposed be and passkey to create.
I do not see any QR code scan, And the passkey I have created is accepted by my other browsers, mobile phone etc. How come AOL does not provide passkey fill out circles for me to type in my passkey numbers. This all a complete waste of my valuable time even after providing my email address…
677th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
963rd ranked -
Why can't I insert multiple images in mail anymore. I can still do it on my phone, just not on my computer.
Until recently I could insert up to about 10 images into an email, depending on size. I still can, but I have to put them in one at a time, which means going and finding them each time, instead of selecting a batch and putting them in with one click. Please give us that back! I can still put in multiple images on my phone, just not on my computer. Why?
963rd ranked -
Stop blocking Jewish World Review. You are blocking it before it gets to my inbox.
You are deliberately blocking Jewish World Review, and if it manages to make it to my inbox, forwarded from another email account, you are labeling it as spam, repeatedly. Please white list this sender to make sure my subscription arrives daily.
963rd ranked -
Fix the save contacts feature
HELP! I can no longer save new contacts ! I don't know what you did, but please undo it. I have been using AOL since it started. i just want you to make it the way it was. PLEASE FIX THIS!
311th ranked -
marionklein51@aol.com
Hallo, ich bin Marion Gabriele Klein, und ich bin seit vielen Jahren Kundin bei AOL, ich habe seither 2011 mein Wohnort gewechselt und bin heute 75 Jahre alt und schwerbehindert und gehbehindert und kann das Haus nicht mehr verlassen, ich habe seit 1 Monat einen neuen PC und das dürfte nicht der Grund sein, das ich andauernd Probleme habe in mein AOL Mail rein zu kommen, den das geht über Vodafone, bei denen ich auch seit vielen Jahren Kundin bin, ich habe nur genug, das man es alten und kranken Menschen immerzu schwer macht in ihre Programme rei zu kommen,…
963rd ranked -
Capability to sort email filters.
Rather than manually searching for a particular filter from a list of email filters, I would value the capabilty of sorting filters to facilitate a search.
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replied email icon
There used to be an arrow that showed that you have replied to an email, this was really useful & would like you to put it back, or at least be able to have an option to have it
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Why can no longer block all emails on Security settings for people not in your contacts it keeps turning that feature off now.
Why can you no longer block people not in your contacts list anymore when you use the spam filter settings? This now gets turned off automatically as soon as you exit it. Does AOL love spam ??
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Inline images not loading
Inline images are not loading from Sent Mail. Fix this issue!
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Don't close commenting under articles on AOL website
I've noticed, that under some articles, the commenting has ended, and now it's impossible to comment. It's sad. Would love the website admins to never close the commenting.
963rd ranked
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