AOL Mail Norrin
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
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935 results found
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Automatically Suggest Email Address on the Contact List
I want to automatically see the email addresses that was added on my contact list. Because whenever I am writing or composing an email to someone, I need to type in their email address in full which does not happen before. This only happens since Tuesday.
Device: Windows 11 // Google Chrome // Microsoft Edge
Case Numbers: 20691505 // 20691815
TB done by STS and Tech:
-clear and cache browsing history
-restart the browser
-reset to the default settings
-try a different browser
-send a TEST Email
-added account on the address book on each browser used
-all did not…
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all of my shopping web sites are blocked. I subscribe over and over, and their always blocked. Whos doing it? AOL or my microsoft puter?
Who is constantly blocking my shopping web sites? AOLpossibly? I keep subscribing and they are constantly blocked? I keep on checking my settings!
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Dictionary Additions
Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??
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The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.
Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.
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We need BETTER default settings in Writing Emails
B4 ur ****** recent changes, we could set DEFAULT font - with MORE FONTS to choose from! Also we could choose the COLOR of the font as default for composing emails. PLEEZ BRING THAT BACK!!!! Why on earth would ur company take that away? It was great, now it's not. WTF?
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please fix it so that your HELP numbers recognize my 910-575-5475. As of now, they don't. So, if I need to call for HELP, I can't get throug
I can't calll ANY of your HELP lines because the recording says they do NOT recognize my home phone number 910-575-5475.
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Dumb Idea making you enter an email address into contacts when it use to do it automatically....
I have been with AOL for 25 years and if you sent anyone an email it was logged in your address book automatically. Your tech team obviously doesn't understand business otherwise they would know time is money. I don't want to log every email I send as a contact in order to access the email again. I never though I would leave AOL but this is such a waste of my time.
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Problems with Search Mail Function and Attachments
Please include the Recently Deleted folder when searching for messages from a particular person. The searches I have been doing not only leave out messages from the Recently Deleted Folder, but also from other folders (Old, Sent). This is very frustrating. Also, please place the attachments on the bottom of the message that they are attached to, not at the bottom of the initial message. It is very confusing.
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How can I stop
How can I stop the email from going to read main when the highlight stops on the new e mail. I dont always read the e mail right away and then it disappears when I dont want it to.
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show messages with attachments on message list with an icon
Outlook shows a paperclip icon on messages that have attachments. AOL Mail needs to do something similar so we know to beware when opening. Or when searching it's obvious which ones we're looking for.
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Please revert back to old classic email
This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.
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inappropriate ads on webmail
I am getting inappropriate ads when I got to open my email on a browser
I have kids that are seeing 1/2 naked women. As soon as I logout of an email the ads are there - I want to STOP THIS NOW!451st ranked -
Contact List Problem
Both my first and last name contact lists are not in the proper alphabetical order. My case #20521419. Please look into this. Appears to be website design problem at your end. Thank you.
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I would like to suggest to bring back the option to print out the whole list at once.
I would like to suggest to bring back the option to print out the whole list at once.
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CHANGE FONT
THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(
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The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
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Sorting emails after searching
After you search for a word, etc in emails. There are only 4 options to sort. I need, and I would think most people would need, to search by individual email sender. If it is a common word you get lots or returns and can't wade through all of it easily. Should actually be able to sort by each column and be done. It is 2024 afterall, not 1990.
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give support staff the answers to the info required to verify ownership of accounts.
Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.
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offer program like HEY for my aol - I will gladly pay for that - see Ezra Klein in NYT 4/7/24
screen out easily the multitude of e mails I get daily!!!
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