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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1231 results found

  1. why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

    reduce the memory grab, why does the AOL mail tab use 1.5gb of memory? Its crazy, outlook uses less than 350mb

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  2. Another Change!!!!

    OH GOD, people are still complaining about the last time (last year?) you made changes and now you've done it again! The main color is yellow? Then on my phone, at the bottom, there was a 'settings' icon that I could tap and be able to switch between e-mail addresses. Now it's gone, but fortunately, I discovered if I tap on my initial at the top of the e-mail page, the settings icon appears, and I can switch my addresses from there.

    QUIT THE CHANGES! It's bad enough that you don't announce changes. Just go back to the original e-mail,…

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  3. Spam arriving in mailbox. Legitimate mail going to spam. Never ends.

    Spam arriving in mailbox. Legitimate mail going to spam. Never ends.

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  4. 911th ranked
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  5. GROUP BY CONVERSATION Toggle On or Off is NOT WORKING!

    This feature / setting option is not working! I do not want you to group my email threads. STOP doing it.

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  6. spam with hidden address that gets around blocking

    your blocking thang works until a hacker has figured out how to send spam that does not show an email address and then your block does not work. I have had a long process to get you to hear me and I deleted the raw message I sent in my complain messages. if you can go back and find my complaints to customer service you can see how he is screwing your blocking system. other wise I will save the next one and you can notify me you want it

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  7. THIS FORM IS STUPID

    I DONT CARE ABOUT THE ADS JUST TAKE THEM OFF THE TOP OF THE EMAIL DO IT OR I AM LEAVING

    911th ranked
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  8. 911th ranked
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  9. I am requesting a new feature: grant "view/read only" access.

    I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.

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  10. Regarding case # 2486050: the issue was not resolved via tech support. I was told that this was an issue for the software developers

    Regarding case # 2486050, the issue was not resolved via tech support and I was told that it was a case for the software developers. I was left with only one option: to make this post on feedback which does nothing to resolve my issue.

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  11. WHY take away sorting by sender? It's an amazingly useful tool for skipping and deleting the trash!

    Sort by sender is the best tool for dealing with trash. When I am overwhelmed with **** e-Mails or just when I need to search for an important email from one party, it gives me time to sort and prioritize.

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  12. Your annoying ads keep popping up with audio. I check the mute button but then they caome back with audio again. VERY ANNOYING

    Your annoying ads keep popping up with audio. I check the mute button but then they come back with audio again. VERY ANNOYING

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  13. when I try to copy and paste within th email the font changes every time. It becomes smaller than the default font style and it changes th

    when I try to copy and paste and cut and paste within the email the font changes every time. It becomes smaller than the default font style and it changes the size. It happens when I am trying to write an email on web mail using Safari.

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  14. 911th ranked
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  15. Find my blocked senders

    I have lots of email addresses I've blocked over the years and one is attached to my cell phone account. I accidentally blocked it and now I cannot unblock it. I've been struggling for a year to get this fixed.

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  16. 911th ranked
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  17. block mails without sender

    Bitte E Mails ohne Absender direkt blockierenund löschen.

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  18. Can I just block a domain name, rather than having to individually block each individual spam email I receive from that domain

    Block domain names in spam rather than having to block each of the various spam email addresses from that domain

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  19. Stop allowing unknown sender e-mail from going to spam filter and not being able to be block those e-mails.

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

    911th ranked
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  20. Stop allowing unknown sender e-mail from going to spam filter and not being able to be block those e-mails.

    Stop allowing unknown senders e-mail from going to spam filter and not being able to block those e-mails

    911th ranked
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