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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1289 results found

  1. imap password

    i find aol very irritable to find answers. I had this problem once before and recall it being a nightmare to find the answer.
    I am following various threads to do this again for my outlook app on PC and every thread tells me to go to security - generate password but i cannot find it from the web browser.
    AOL is the pits when it comes to simplicity.
    is there an idiot picture guide of where to find this password generator? I cant find viewing through pc browser.

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  2. E-Mail Service From:fgghvsfhssdf@att.net To:reply@email.aol.net,noreply@noreply.com

    How long am I suppose to wait for your OTC code on my cell phone??? or has someone hacked into AOL and this a game some one is playing ?? Let`'s get with it !!

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  3. Do not Delete my saved Emails. I save a large portion of my emails specific to things I'm working on. Restore Emails AOL Deleted.

    Do not Delete my saved Emails. I save a large portion of my emails specific to things I'm working on. Recently I was searching a mail folders and found that a large number of my saved emails were gone. Please Restore the Emails AOL Deleted. In the future if AOL is intending to delete emails, give me a warning, and give me a way to save them in bulk.

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  4. Stupid is as.................

    Stupid Does!!!! I have had the same aol email for over 25 years. You opt to use my year old gmail account to verify my aol.. DUH!!!

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  5. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

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  6. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

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  7. Password Change

    I’m trying to change my password to access AOL mail. I (finally) found the link to do so, under Help under Privacy (I think). Why isn’t there a more direct/obvious access? More importantly, when I try to use it, it asks me to log in (even though I’m ALREADY logged in!!), but when I do log in, all I can get is a “WEB SERVER ERROR” page.

    This is - or should be - a very simple, easily accessible function! In this day and age (with data breaches every other day, it seems), why can’t you make this easy, and…

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  8. Like someone said before, STOP REQUIRING PHONE VERIFICATION!

    I do not remember my password to my account, nor do I have the phone number anymore that AOL is requiring for verification in order to access my account. I am given NO other option, not even an option saying "if you don't have this phone number, click here." You at least should be given that option, and then input your new phone number to get a text to. Another option would be to send something to your email address that would then let you change your password. None of that! It still goes back to phone verification with a…

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  9. your new format

    I can not see one good thing about the way you are now formatting incoming and outgoing email. I do not consider this to be an improvement. Please return to the previous format which allowed ME to set the font size. I've been a paid AOL subscriber for years now and I want what I am paying for. Ellen J Merritt

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  10. 475th ranked

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  11. Why can I not see what was send to me over the years? I want to decide what I want to keep or delete.

    Once there was a possibility you could keep al the emails (in already read) you got over the years.
    I want that possibility back NOW!
    I want to keep emails from my total history!

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  12. How do I return to verifying signing in after I checked the box to stay verified

    Can you tell me how to undo this stay verified request. I think I would prefer the being verified rather than have it open. Thank you for your assistance with this issue.

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  13. I have no use for AOL any more.

    I can no longer access my aol account when I'm not home. I will no longer be using aol. This stupid verification was a horrible idea! I have to switch emails to verify and when I switch back to add the verification number, it's no longer valid. I have no use for AOL any more especially not with my important emails.

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  14. Set Login to English.

    SIGNING IN!
    Set preference to language: I prefer English

    Stop! Spanish...

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  15. i want my mail to say aolmail.com (not what ur showing

    quit changing things or will delete my names from aolmail.com

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  16. EMAIL PREDJUDICE

    Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?

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  17. ALL of my emails are gone, but I signed in recently! So many memories of my dead mom, GONE. Thanks, AOL.

    I had NO IDEA that my AOL emails would be deleted if I didn't sign in in 12 months. Except, I DID. I signed in recently to retrieve documents I needed for something, so there is NO REASON for why my emails were deleted.

    So many memories of my dead mom, GONE. Thanks, AOL.

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  18. Search options

    Why do you keep elimating more and more search options for the mail box. Now its only down to newest and oldest. This is terrible and need to put back what was there before especially relevance sort option.

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  19. will not land on new mail

    I do not know what you did. I used to open aol mail and the new mail tab would open. Now every time I open my mail, it goes to recently deleted. I even went into settings and selected new mail for my landing page and it still does this. This is absolutely ridiculous and not user friendly. If this is your idea of settings that are easy to use, why should I pay more for even more aggravation.

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  20. 941st ranked

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