AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1049 results found
-
deletions of mail added back on by AOL in the total email count even though they are gone
When I delete (example) 14 new mail pieces, the count goes down, as it should, and a minute later it goes back up. Why? I try to stay below a certain # and what you say I have is not accurate when you add the deleted # of emails back on my total, it is not appropriate nor accurate. AND it is infuriating that what i have done is not controlled by me. I did not have this trouble on the old version. H E L P!! please.
502nd ranked -
Properly handle messages addressed to AOL email addresses
I am receiving bogus, perhaps phishing, messages that are addressed to AOL email addresses that start with my first name, but are arriving in my gmail Inbox. The most recent message was addressed to AltonLA@aol.com, with a Cc to AltonZh@aol.com. They were delivered to trippap@gmail.com, my gmail address. In general, other messages are addressed to Alton??@aol.com, where ?? represents two random characters, with Cc to Alton??@aol.com (different ??). I assume that, because the original To: is an aol.com email address, the message is first processed by AOL in it's servers and then sent out to other servers,…
830th ranked -
The identify the pictures is not working right. It tells me I made too many attempts the first time I did it. I had the right answers.
It rid the of the identify the pictures. It is not working. The first time today that I tried to sign on, it told me I had made too many attempts and to try again tomorrow. Nonsense. I had only tried once, and my answers were right. It happened again right now. I already have a password and you text me. Enough is enough!
830th ranked -
Right Click no longer includes "Block Address"
Will you please give us the tools to block SPAM? The right click does not work on many of the spam addresses
502nd ranked -
I have enabaled large text but it is NOT WORKING still small, now what
GOT NO IDEAS SINCE I CAN HARDLY READ MY MAIL
502nd ranked -
Not sure why you changed it. Now I cannot make my lettering on my email any larger then they are, what gives
Go back to the OLD WAY
502nd ranked -
The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
502nd ranked -
830th ranked
-
502nd ranked
-
Auth 2.0 security is not fit for purpose
Since this system came about email on iphones has been sketchy to say the least, numerous account errors, mail not downloaded from server. Mail not syncing with the server across different devices. basically it is rubbish. Never had the issue before deleteing and re adding the account does nothing.
502nd ranked -
If I pay AOL mothly I should not have to pay for Ad Free mail
If I pay you monthly I should not have to pay for Ad Free mail.
374th ranked -
Let me change the message notification sound like apple does. I do not like the default sound and there appears to be no way to change it.
Option to Select from message notification sound from list of sound options.
502nd ranked -
Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
502nd ranked -
Allow users to change the order of labels
Allow users to change the order of labels such as Inbox, Sent, Spam, Trash, etc, so they can be easily accessed by how frequently they are used
830th ranked -
Please increase the number of blocked email addresses from the max of 1,000 today.
Please greatly increase the number of blocked email addresses from the max of 1,000 today. 10,000 is not enough!
374th ranked -
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
Permettez au gens que quand il veulent supprimer leur compte il puisse le faire
502nd ranked -
Prioritize the main function
It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.
303rd ranked -
STOP THE HARRISMENT!!
I have followed the rather obscure buried instructions
for how to ask the sender to
PLEASE remove my address from their begging list -
I did this at least 6 times todayBut it keeps filling my screen every time I try to
look for my email!Please make them STOP!
65th ranked -
stop pushing your political agenda through AOL MAIL
stop pushing your political agenda through AOL MAIL.
6th ranked -
Two years or so after you screwed up everything about AOL mail, you would think you could have a way to scroll down through mail
Purge all the changes you made two years ago and get back to being able to scroll through mailbox, basic, simple but too hard for you "brains"
502nd ranked
- Don't see your idea?