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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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1231 results found

  1. My SPAM folder is automatically cleared in a day or two. That's too soon.

    My AOL SPAM folder is automatically emptied in a day or two. It's supposed to hold spam email for 30 days. How do I increase the time SPAM email stays in the SPAM folder so I have more time to look for important emails sent to SPAM by mistake?

    911th ranked
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  2. ( 1 ) Move the dates back to the LEFT side of the screen ( like the good old days ) ( 2 ) Return to the old email format !!

    *** I second the idea of "Bringing back the old email format" People read from left to right, beginning with dates & times, etc. So, it's illogical to put dates (times) on the right hand side.

    *** It's important to allow users to adjust the positions of columns ( like the old days )

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  3. Fix the iPad update for aol mail

    Since you have closed comments, putting again.
    Just had to delete and reinstall- again!

    And why oh why would I ever be using X?? Ridiculous that to respond to you that X is put as the first option. And going through the other links is a process!

    911th ranked
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  4. Composing Email Issue

    When writing an email, It no longer populate the rest of the name of the recipient after typing in the first 2 letters of the name

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  5. Offrez-nous plus de thèmes de décoration de l'arrière plan de la boite mail

    Offrez-nous plus de thèmes de décoration de l’arrière plan de la boite mail

    911th ranked
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  6. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

    911th ranked
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  7. icon colors

    The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.

    441st ranked
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  8. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

    911th ranked
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  9. i have been paying for AOL since 1993, i shouldnt have to pay extra for ad free email.

    Its not professional to have women in underwear on email screen while i have customers in my business. if this continues i will drop my use of AOL and find another email source.

    609th ranked
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  10. Why can't I black all the garbage emails that I receive--up to 100 per day?

    Switch to gmail!

    911th ranked
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  11. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

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  12. WHY DO YOU ******* MAKE ME VERIFY MY 40 YEAR OLD EMAIL ACCOUNT???

    YOU IDIOTS INFLICT 2 STEP VERIFICATION ON PEOPLE THAT DON'T WANT IT. ARE YOU TOO STUPID TO REALIZE THAT'S WHY PEOPLE HAT AOL?

    911th ranked
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  13. you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    you dont know how to block spam worked better when wildcards were allowed the more i unsubscibe the more **** comes

    911th ranked
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  14. makes no sense

    You make me get a verification code from another email that you do not control and does not ask for a stupid code to show it is me. I have had this same AOL email for almost 30 years.

    911th ranked
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  15. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

    911th ranked
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  16. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

    911th ranked
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  17. How do we delete thousands of email at a time? The App allows us to delete 100 at any one time.

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  18. Very nice.

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  19. Spam Block of NAME in a Spam E-mail Sender's Address

    Security & Spam blocking idea: Add a feature to be able to block the NAME portion of the Sender (what's before the @ sign) in a sender's e-mail address. For example: I get about 30+ spam e-mails a day from "good@[insert various .com domains]". This person keeps changing the domains, which I keep using your existing feature to block, but the "good" is always there and I can't block it that way even with a rule. It would really help us all cut down on spam. Thanks!

    911th ranked
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  20. Delete all messages with Trump and Elon Musk

    These messages about Trump and Musk are ridiculous. The information, if I want it, is available in the news and otherwise it just advertisements, which I don't want.

    911th ranked
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