AOL Mail Norrin

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1415 results found
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I need back the sound: You got mail when i go to my Inbox.
I have read evrything but I still can not ge back the original sound: You got mail.
963rd ranked -
all my new mails are going into the recently deleted folder. why?
all my new mail is going directly m the recently deleted folder and ot new mail. New mail folder is empty? Why
963rd rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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963rd ranked
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daily ad orientation
The ads at the top of the e-mail page are bad enough, but what is with the ads now showing at the bottom of the e-mail list each day? There's no way to delete them.
963rd ranked -
I have been getting repeated ad emails from "3 new messages" I tried to click it to report it as spam and it started setting off alarms
Stop ads from the source that is trying to scam me by clicking a link!
963rd ranked -
Scam Warning
I see no other way to post a scam attempt within my AOL email. I receive an email with no way to delete it from a source claiming to be Yahoo. I clicked to inspect and it locked up my computer. I'm just want to know how to get rid of in my inbox. Here is the copied link:
963rd ranked -
stationery
THANK YOU and HOORAY for restoring the STATIONERY option for the COMPOSE email function. I am OVERJOYED to have it back as I use it constantly. I am a Communications Coordinator for my church and also my country club golf league. I am lost without STATIONERY as it is the crowning glory and inspiration for all my emails, flyers, invitations, notifications, meeting minutes, announcements , etc. .... you get the idea. I've been an AOL client for 36 years, and I LOVE this product. The ability to use STATIONERY makes all the difference in communication. A picture is definitely worth…
963rd ranked -
MY RECEIPT OF EMAILS, EVEN TH EONE I SEND MY SLF SOMETIMES TAKE DAYS TO RECEIVE, I AM SUBSCRIBING,
SPEED UP INBOX RECEIVING
963rd ranked -
Remove the top line for Messages, Photo and Documents
This display prevents me from seeing that i in fact have email. when i open the AOL today it shows "no new email" when in fact when i opne the aol email there are unopened emails waiting. i don't like this feature and can't find any way to remove or close it.
963rd ranked -
music
This automatic music playing thru your adds is pure BS stop it!
963rd ranked -
mettre plus de themes
j'aimerais plus de thèmes pour toutes les époques de l'année.
963rd ranked -
news widget
The news widget is not loading when I log in to my Aol mail. There are normally three tiles in a row and arrows to move between them. At first a few tiles were blank, then there was only one tile showing, now all tiles are blank. I have tried all my personal settings and nothing will restore them. is this a known issue with AOL and how to fix? Thanks
963rd ranked -
Stationary feature
I really appreciate that the stationary feature has been re-introduced.
963rd ranked -
security
Make things consistent. Accessing my account sometimes asks for extra authentication, but sometimes it does not, so is sadly worrying/flaky. If I try to notify AOL about this, I get feedback that my e-mail account is not recognised......so again flaky. I very much am becoming nervous about using AOL, after 30 years of use. I feel customer support in the UK is not only weak, but we are being encouraged to use other platforms now that AOL is crumbling.............
963rd ranked -
chat transcript information format error
Vial Assistant
1. Chat sessions are recorded by AOL or its service providers. By chatting, you agree to have the transcript of your chat recorded.
2. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
3. Hi MARK, would you like to clear an outstanding balance, or is there something else I can help you with?
4. I have updated my CC 4 times and keep getting this message. Why is it not clearing my account?
5. Thank you for letting me know about the issue with updating your…963rd ranked -
sign in harassment
STOP HARASSING US ON SIGNING IN!!! User name and password should be enough without you adding pain in the patootie "new" methods.
83rd ranked -
963rd ranked
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calendar
In the calendar, please restore the ability to see the entire event not just the first line.
518th ranked -
I'd like a SMALLER text size than the default, so I can see more incoming items. I've found no option to REDUCE the font size.
Allow REDUCTION of font size, not just an increase.
963rd ranked -
JUST CHANGE IT FFS
UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
963rd ranked
- Don't see your idea?