AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1289 results found
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Get rid of the New E-mail/Old E-mail folders and do one e-mail folder!
You already force us to have a Saved Mail folder. We do not need a second Old Mail folder. Allow us to organize our folders ourselves by not forcing us to keep folders we can't rename or delete, allow us to have sub-folders that we can choose to show or not show with every function and then stop messing with it!
941st ranked -
Go back to a larger font size - or at least give users the option for a larger font size.
Until this week, the font size in AOL mail was fine. Starting today, it is too small for me to comfortably read - even on a large monitor, and even though the font size is set to the larger size in Settings. At least users should have the option to select the font size they prefer. Last week's font size was fine. Please fix this.
650th ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
941st ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
475th ranked -
Make the calendar open in the month view instead of the week view
Make the calendar open in the month view by default
216th ranked -
In the Android app, format the email print so that it has borders.
Printing emails from the Android app does not have borders. The app needs to be improved to format the print by adding borders.
475th ranked -
email starts in Sent folder instead of Inbox
Recently, when I go to access my mail, the app starts in the Sent folder and not the Inbox. I haven't changed anything recently. Is there a setting where you can select the default start up folder? Thank you.
650th ranked -
limit number of emails per page
Currently, AOL Mail displays an unlimited number of emails on a single page, which makes it extremely difficult to scroll, manage, or delete old emails efficiently. When trying to use the "Select All" feature, it keeps adding every email that auto-loads as I scroll, making it impossible to control the selection.
This endless scrolling also prevents me from reaching or reading the emails at the bottom, creating a frustrating user experience. Please add a setting to limit the number of emails shown per page—such as 25, 50, or 100—similar to what other email platforms offer. This would greatly improve usability…
385th ranked -
want to be able to reply to an email with reply and reply all text not only the icon on the bottom
want to be able to reply to an email and see the reply, reply all and forward text not only the icon on the bottom of the new AOL webmail, like the one on the basic mail
216th ranked -
278th ranked
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remove the 10000 cap on junk mail block addresses
Junk mail option to DELETE AND Block sender WORKS !
Once I found it the Junk Mail Dramatically decreased! dramatically! Then it stopped working.
I finally figured it out- there is a 1000 limit on blocked junk mail addresses .
AOL finally solved its biggest issue with all who reject you . we all have other emails to avoid you - but you were on the block first so we keep it .
To use the feature with NEW JUNK MAIL > it requires deleting addresses previously deleted.
THEY ARE STILL JUNK , your the tech :geniuses , > listen…143rd ranked -
Ability to set recurring calendar entries
Calendar is terrible for appointments--no ability to make recurring like Outlook provides
475th ranked -
Blocked addresses continue to show up! Old mail and New mail are useless. My old mail has current and new mail has old. ????
Blocked addresses continue to show up!
Old mail and New mail are useless. My old mail has current and new mail has old. ????
Before you start something new, run some testing to see how other things are affected.650th ranked -
Pop up that shows an e-mail was deleted
When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen…
650th ranked -
Remove check marks after reading
When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.
650th ranked -
The undo is located in a very poor position when using a browser at the top middle. Consider moving this notice to the far right or left!
The undo a deleted message button covers open tabs. Consider moving this notice to the extreme left or right of the browser OR making this an icon somewhere in a toolbar OR providing a setting to turn this off. Thanks!
129th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
941st ranked -
Delete Box Obstructs Actions--Revert to Former Display
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
650th ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
941st ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
941st ranked
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