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← Customer Feedback for AOL


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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892 results found

  1. Add Signature in Spell Check

    After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!

    192nd ranked

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  2. Get rid of Old and New - I just want one Inbox

    I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].

    192nd ranked

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  3. Absolutely hate the new mail format. How do I get the old format back?

    Just give me the old email format back.

    23rd ranked

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  4. Do not like the new aol mail web page at all. Not one positive to it from what we had for the last many years. PLEASE go back!!

    Go back to old aol mail web page!!

    104th ranked

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  5. give me back -- = the old aol E mail format - THE NEW FORMAT IS POOR

    i want to return to the old aol email format.

    i very much dislike the new aol email format

    26th ranked

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    8 comments  ·  Admin →
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  6. DO NOT LIKE YOU AOL CELL PHONE UPDATE

    It does not provide a way for me to add an email to SPAM. I have removed AOL app from my phone

    176th ranked

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  7. Bring back the old version of AOL MAIL.

    Your new mail Version SUCKS!!!
    Bring back the old version or I'm leaving aol.
    New version is not user friendly. Should have left well enough alone.

    22nd ranked

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    13 comments  ·  Admin →
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  8. Give me my old mail format

    Old format for the mail

    26th ranked

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    9 comments  ·  Admin →
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  9. New mobile e mail is terrible

    E mail ....new mobile e mail is terrible

    104th ranked

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  10. Get rid of the new mail format.

    Get rid of your new mail format!! I can't stand it!! Especially advertising in it...it's for mail not advertising. You're like Yahoo now. The old format was just fine....I may have to go to another site, after being with AOL for so long. Why did you ever change it?? In my opinion it wasn't for the good.

    57th ranked

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  11. EMAIL FIX NOW!!!

    FIX THE AOL HAIL MAIL CHANGE!!! CHANGE IT BACK!!! THE MAIL SERVICE UPDATE WAS A 30 YEAR DOWNGRADE. THE AOL MAIL WAS BETTER ON DIAL UP ITS SOOO BAD NOW. IT WAS FASTER TO READ WHEN YOU STARTED AOL!!!! THIS SUCKS, CAN'T USE, CHANGE IT BACK!!!!!!! YES IM SCREAMING, READ FEEDBACK AND FIX EMAIL NOW!!!!!

    85th ranked

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  12. FIX MAIL NOT WORKING AGAIN AND AGAIN

    trouble GETTING MAIL AGAIN GOOD OLD AOL

    166th ranked

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