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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

905 results found

  1. You don't listen or care.

    AOL is for the ancient, nearly dead, geriatric folks. You DON'T care or listen to your customers. Proof is this forum. Can't force anyone to act on an ad even with your new 3x only policy. AOL will die with the ancient crowd.

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  2. "Remind me later"

    I have been saying 'no' FOR DECADES!
    STOP ASKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  3. Remove the DATEMYAGE Advertisement

    Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.

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  4. POP3

    Free POP3 access is the primary reason I created an account with aol.com almost a year ago. However, it didn't work then, hasn't worked since, and still doesn't work. Either fix it or formally stop advertising it.

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  5. Fix your site; it's corrupted and not functioning

    Fix it. Today, it wanted me to update my security, but would not accept what I entered. It even said that one of my other fully-functioning email addressesis not a valid address. Now,it won't open my AOL email at all. and, sometimes even says 'no internet,' but your site is the only one having thiese problems. I have fully-functioning internet everywhere but on AOL.

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  6. still don't like new format

    There are so many things that just don't work with this new format. Obviously it will never go back to the old format and people are forced to deal with the mess AOL created if we want to keep our AOL email address that we've had for 30 years. One thing that is driving me crazy is when I want to respond to a particular email, I click it and ALL the emails come up that are part of this conversation. So then I have to search for the one email that I wanted to respond to. It's maddening! Why…

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  7. Your new mail format still stinks.

    Get rid of the date separations. I just want a clean list of my e-mails

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  8. loosing email a new feature of AOL new improved mail service!

    That is right AOL's new improved mail now looses you email on certain devices. Just when you think we could not make our service worse just wait and well prove we can make it worse.

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  9. NEWS

    TURN OFF YOUR LEFT WING PHONY NEWS

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  10. Fix the log in interface

    When I log into my paid account the first thing I get is an ad for free AOL mail. I have to click though that screen to finish logging in. It's annoying and a waste of time.

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  11. FONT BLUE COLOR too light

    THE BLUE FONT COLOR IS SO LIGHT IT CAN';T BE SEEN..GO BACK TO THE VIBRANT BLUE IN THE PREVIOUS AOL MAIL

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  12. Restore actual time stamps on emails received on previous dates.

    Posting "yesterday's date," instead of the actual time stamp on emails previously sent or received hinders that use of actual times for critical emails that are time sensitive. Please restore that needed function.

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  13. 756th ranked

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  14. Autocorrect while typiing

    When are you going to restore the autocorrect while typing issue? It works here in the feedback field; why can't you FIX IT in the email fields?
    My browser is and always has been set to autocorrect spelling. AGAIN, it works here in this field. PLEASE FIX AUTOCORRECT SPELLING in the email field!!!!!!!

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  15. It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the contex

    It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the context never opens up.

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  16. Choice of Font Size, Color, etc.

    PLEASE TAKE UNDER SERIOUS CONSIDERATION!

    RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!

    "You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.

    "If it ain't broke...DON'T FIX IT!!!!"
    You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…

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  17. fit to page

    Need a way to make viewing email "fit to page" for emails that make you scroll left and right to see the whole thing

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  18. Sending emails from a list to the BCC box

    When sending an email from a list, I can't add the contacts as BCC. The old mail would allow me to copy and paste but not the new one. I would have to manually move each contact down to the BCC box. Am I missing a step to do this? Thank you.

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  19. arretez de vouloir toujours soit disant amelioré

    Arretez de vouloir toujours soit disant amelioré , le meilleur etait déja fait mais toujours des imbéciles de nouveaux developpeurs se croient supérieur a la génération précédente.Plus ça va plus la planètes est bête
    Quant à l'application sur android , c'est une catastrophe bugs en permanences , hors ligne toutes les 5 minutes , et tout ça pour nous proposer les infos stupides de Yahoo qui ne nous concernent meme pas.On comprend mieux que vous ne bossiez pas à la NASA

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  20. Allow last filter rule to put emails that don't match anything into same folder as "whitelist"

    Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.

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