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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1469 results found

  1. AOL mail is not working

    AOL mail is not working.

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  2. Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!!

    Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!! My internet works, I shut down my computer, same message.

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  3. I want to drop the term dropbox from my address, how do I do that?

    I want my name in place of the term, Dropbox. How do I do that?

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  4. Why can my Love email send messages but not receive any emails?

    Why can my Love email send messages but not receive any emails?

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  5. Implement some obvious interface for disabling email forwarding

    Implement some obvious interface for disabling email forwarding

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  6. Notify members when logging out from other device

    Please have members notify when aol automatically signs out the access to the original device if accessing the email from other device, state or country.

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  7. keep doing the same thing its perfect love the oldschool vibe yo

    no idea keep the same

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  8. deleted email not in recently deleted

    I received an email from no.reply.alerts@chase.com on July 11. On July 13th I deleted the email.....but it is not in my recently deleted email folder. Why?

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  9. Lesebestätigung

    ich würde gerne eine Lesebestätigung bekommen.

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  10. E-Mail Service From:fgghvsfhssdf@att.net To:reply@email.aol.net,noreply@noreply.com

    How long am I suppose to wait for your OTC code on my cell phone??? or has someone hacked into AOL and this a game some one is playing ?? Let`'s get with it !!

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  11. New Mail Chime Alerts Continue to Sound Long After Email Arrives....and In Duplicates.

    This is a consistently recurring fault that cannot be described in any other manner.

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  12. Set Login to English.

    SIGNING IN!
    Set preference to language: I prefer English

    Stop! Spanish...

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  13. i want my mail to say aolmail.com (not what ur showing

    quit changing things or will delete my names from aolmail.com

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  14. EMAIL PREDJUDICE

    Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?

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  15. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

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  16. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

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  17. delete more than a 100 at a time

    i dont have time to delete over 50.000 emails,, have option delete from date to date,,

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  18. SOMETHING HAS CHANGED WITH DISPLAY

    i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME

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  19. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK

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  20. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

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