What is the point of this feedback? You clearly have no intention of acting upon suggestions, ie allow multiple deletions using the old format.

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"Hi there. You can delete multiple emails at once...."

Only if you use the new version. That is the point. You have deliberately removed this option from the old version.

AOL, are you going to listen to the feedback you are getting, or are we ignoring it because it isn't what you wanted to hear?

Oh, and for anyone looking for the thread with thousands of complaints, what they did is change UserVoice forums and make the old one private to try and shut us up.

https://aol.uservoice.com/forums/952867-new-aol-mail/suggestions/46627915-undo-the-changes

I lost contacts from coffee gathering list and can't add them back??

why were they lost in the first place?????

Before the fancy new AWFUL design I used to be able to transfer pictures to my picture file and also send them to my cell phone. Now nothing works.

Cut the ****. You have no plan in place, probably never had any plan in place to go back, no matter how much users HATE these changes,

I find more and more horrible things you've changed since this awful new thing was forced upon us.
Now when I put in a lot of names to send to I can't scroll down to actually send it.
This system absolutely sucks.

I see the constant request to revert to old mail, And the option provided takes you to a TOO old version. It makes you click through pages, and again missing functions.

AOL bought Netscape a long time ago, and I have been sticking it out. I HATE to change emails, but AOL has been constantly removing functions I use! Right click search is one

Also Don't like the goto AOL today after sending an email! Should go back to inbox, or what ever folder you were last in.

As for the ad's I have an ad blocker, because they are BAD here and other sites.

Why did your tech personnel decide that the existing calendar was outdated? Please enable your customers to use your old program that was far superior to the product that your have imposed upon your customers. The new email portion of the update is useable but the old was so much more comfortable for you existing customers. PLEASE, PLEASE, PLEASE, ALLOW US TO CHOOSE THE OLD.

I am still wondering what happened to the 14,000 negative comments that were here? Didn't like it so you deleted them? Why even bother to provide an avenue for feedback if you are going to ignore it, or worse, delete it.
New AOL mail is for children. When are you going back to the old AOL? Hello? Hello? Anyone home?

New AOL Mail is horrible. The search function is incomplete. I have to go through all of the Sent box to find old sent emails!!!!

The older version was easy to use, quick, intuitive ~ all options were clearly understood. The new version is NOT intuitive, options are hard to find, almost hidden... only months later have I discovered one that's only MILDLY useful, and I'm afraid to try other "TOOLS" because they set me back, do things I don't need, and even make some of the site unusable. WE'VE HAD DECADES OF USING AOL, FROM WHEN YOU FIRST STARTED.... NEVER CHANGED TO ANOTHER SERVICE AS OUR MAIN EMAIL BECAUSE AOL HAD THE QUICKEST, EASIEST, MOST EFFECTIVE PLATFORM. THAT'S NO LONGER TRUE!!! PLEASE GIVE US THE OPTION OF RETURNING TO THE CLASSIC AOL.

The new version is not acceptable and not authorized by me. There was no instruction document provided so users have to hunt and peck to use the version provided.
To add insult to injury I was told that the "Original" version of AOL is no longer available. How can management be so callus and not consider the users wants?

When I look at the section of "notes" in contacts I see only limited amount and can't easily add to it or see what I have--this needs to easier. I use contacts daily!

Go back. putting attachments at the end is stupid. Especially when you are replying to a series of emails with new attachments. Have to go thru pages to find it.

Agree 100% with all criticisms of the so-called new but NOT-improved AOL E-Mail system!!!!! I couldn't hate AOL or its new e-mail system more . . . .

I agree 100% with every bit of negative feedback on your so-called new and (NOT!) improved e-mail format. You have eliminated many features which were helpful. One of the things I hate the most is how the default text for writing an e-mail IS SUPER TINY, and I am required to go into the text formatting to change just about every single line in every fricking e-mail I am writing. The default text should be whatever the writer/user wants it to be, not with what your idiotic tech people have deemed "best". There is soooo much that is absolutely horrible about the new system. I am currently looking to switch out of AOL entirely. It is absolutely just too frustrating. Another thing which I hate second-most is that I cannot adjust the size of the text in incoming e-mail, even though I have clicked your phony option to allow larger text. It seriously strains my eyes to read incoming e-mail on your "new" and UN-improved E-Mail format, on my very large CPU desktop Monitor. I hope AOL loses all of its users and advertisers b/c AOL sucks soooo bad!!!!!! I am already signed in your dorks, so I can't sign-in again in order to post my comment!!!!!!!!

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