AOL Mail Norrin
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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
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1193 results found
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Need to access hyperlinks for zoom classes.
If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.
85th ranked -
Limited stationary choices
I was searching for stationary with a patriotic theme, both because of the election and because of Veteran's Day, but there was none to be found. The choices available were very limiting. It seemed like there was more variety with the Classic AOL. Very disappointing.
913th ranked -
Allow users to reduce the width of the advertising column and expand emails to a full page
You often can't read emails easily on aol because there is so much 'on top' stuff you only get about 3 lines of your email. Sometimes when you are trying to read something you can't read all the way across without moving the scroll bar to the right. So please fix this. Either allow your users to open an email in a new window as it was before or to reduce the size of all of the bumph above, to the left and to the right of what we are actually trying to read.
913th ranked -
put the senders REAL email address in the inbox display
Your new inbox format shows me a message from "Wells Fargo". After nI open the email I can see that the email comes from "Wells Fargo John.Dillinger@gmail.com. NOW John Dillinger knows that I have opened that email. He knows that he has a good potential scam victim.
Please put the senders REAL email address in the inbox display. That way I can send it straight to trash.56th ranked -
Make Identity Verification Necessary Only Every 30 Days
"Stay Verified" when logging in can fail to actually work for too many reasons. If I clear my browser history/cache/cookies. My Add-ons or Extensions, etc etc. Please change the identity verification from every single time people want to sign in to every 30 days. This lines up perfectly with the requirement to sign in to your account every 30 days to avoid it being deactivated and would keep users safe while also not chasing them away from AOL entirely by being so strict with this particular security feature.
913th ranked -
AOL fees
My AOL is terribly expensive and my inbox is loaded with junk! What am I paying so much for? Can I get a free version of AOL?
266th ranked -
group email
I love the new email especially as I discover more and more keyboard shortcuts.
Search by sender works great but I would love to see a group by sender option which would just give the number of emails per sender and a delete option! Would allow me to clean up by inbox so much faster.
Thanks for your ongoing efforts.
913th ranked -
blocked addresses
Blocked addresses are listed alphabetically, that means that old addresses and new addresses are mixed together in one list. With a maximum of 1000 addresses, when I delete say 100 addresses to make room for more new ones, I also delete current addresses that are currently filling my inbox. Please allow AOL users to sort the blocked addresses alphabetically AND by date. This will allow AOL users to keep the most recent blocked addresses while reducing the blocked address total below the 1000 maximum. Also, would it be possible to allow deleting a group of blocked addresses, say all blocked…
411th ranked -
add logo to signature
PLEASE PLEASE PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZmake availability to add LOGO or PIC to our signature!!!! I dont need flipping emojis!! This is for my BUSINESS ... not texting friends!!!
Thank you!!!
Flustered Business Owner...85th ranked -
Go back to what works
Replying to an email puts your reply at the bottom instead of on top like its the next in the string. Email list should not have the long gaps between each email. To many problems to list. Original layout worked why would you not improve what you have? Take a lesson from the porsche 911. New version blows.
23rd ranked -
913th ranked
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better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.
411th ranked -
AOL NEWS ARTICLES
AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.411th ranked -
Move doesn't work
Move doesn't work.
913th ranked -
Search function in AOL Mail
Sometimes when I search for an email I received from someone recently, using a name or key word I’m lucky to pull up emails from months ago! The search function is nearly useless! FIX IT! Today I was looking for an email from a few months ago. It pulled up emails, some of the most recent were from 2022!
913th ranked -
Font size, color and type settings please!
We used to be able to SET or font size, color and type in settings. Right now I can only set size and type BUT it keeps defaulting to TINY when I set it in settings to MEDIUM. Please address this as I cannot read that TINY size well.
8th ranked -
Unresponsive print icon
We've been having issues with the print e-mail function. It works most of the time, but occasionally -- and it seems to be happening more frequently -- the print icon becomes completely unresponsive. Click on it and nothing happens, no response. We've found that refreshing the page does get it to start working again -- but clearly there is a problem there that needs to be addressed.
913th ranked -
SPAM
I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.
Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.
Get your act together please.
266th ranked -
not a fan of the new AOL appearance. ALL!!! of my emails show up as "read". I can't tell what I have read or haven't read.
Change back to the original format of where unread emails are in dark black to keep them separated from what has been read
411th ranked -
Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc
I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.
101st ranked
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