AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1269 results found
-
More than one saved emails will send without the body message included.
Saved emails that are forwarded later will not include the message body if more than one copy is saved to be forwarded to different multiple recipients. Please fix this major fault.
644th ranked -
Original Format
... please go back to the original format ... all you have done is make a bad decision on your part worse ...
217th ranked -
Don't Cut Off Right Side of Email
Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?
385th ranked -
644th ranked
-
Autocorrect spelling while typing (key words: WHILE TYPING)
I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.
136th rankedWe recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on.
-
Font Colors need to be same as in the old classic email. I miss the color selection.d
FONT COLOR CHOICES ARE TERRIBLE IN THE NEW AOL MAIL!!!
475th ranked -
Documentation for Filters
The "Filters" documentation assumes we know what "From" means (or Send, Subject, etc).
I receive email From
"American Home Warranty Affiliate oixsdf@asdflkfd.com".
If my filter says: If From contains "American"... Will that apply to this email? Or do I have to reference the random string "oixsdf", which changes with each email (and would make filters useless)?Are Filters case sensitive? Is
From "American" the same as
From "american"?Which brings me to a related point - It would be VERY useful, both for testing new filters, AND for catching up with 4500 existing emails, if Filters could be applied…
921st ranked -
Giving feedback is a waste of time because you really don't give a ****.
Giving feedback is a waste of time because you really don't give a ****.
192nd ranked -
Please restore classic AOL. My old emails won't load. I am in a panic
I am horrified,, very upset that I can't load old emails on my iMac.
66th ranked -
windows xp
AOL Mail does not work with Windows XP.
I use the Firefox Browser on my Windows XP desktop.
In May 2024 I could see my emails using AOL Mail in the browser.
Now in June 2024 it will not show me all my emails.
I did open an email, but it would not let me close the email.
On the right side of the screen there used to be ads. Now that part of the screen is blank.
Would like to go back to pre May 2024 AOL Mail, or please correct the AOL Mail software so it will work…644th ranked -
SORTING functions
you took away ability to sort mail by sender!!!! what!!! stupid..we should be able to sort in all different ways!!
644th ranked -
AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
192nd ranked -
Anmeldung
Wenn Sie überprüfen wollen ob ein Mensch vor dem PC sitzt, dann machen Sie die Bilder so groß und genau, das ein Mensch sie auch erkennen kann. So wie es jetzt ist, ist das gar nichts
921st ranked -
921st ranked
-
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
278th ranked -
The search function does not work well at all and does not search all mail.
Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.
42nd ranked -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
475th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
-
Make bold subject after reading an email and then marking it unread and leaving in inbox
Make bold subject after reading an email and then marking it unread and leaving in inbox.
sequence:
1. I read an new email (which is bold and in "new"
2. I then select "Mark Unread"
3. When I return to my inbox it shows up as unread but is no longer bold font. I think anyting marked unread should be bold.921st ranked -
LET THE DAMYUMM PAGE OPEN AS WIDE AS THE EMAIL!!!
I AM NOT SCROLLING BACK AND FORTH TO READ MY DAYUMM MAIL.
FIX THE SHYT OR I WILL LEAVE!!!!!!!!!!!!!921st ranked -
BRING BACK THE CUSTOM DICTIONARY!!
BRING BACK THE CUSTOM DICTIONARY!!
921st ranked
- Don't see your idea?