AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1193 results found
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delete old mail
i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.
326th ranked -
Tighten junk/spam settings.
Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?
161st ranked -
Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.
Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!
73rd ranked -
give support staff the answers to the info required to verify ownership of accounts.
Give support staff access to the info required to verify account ownership such as security questions and account owners names. If support staff had access to the security question answers, they could help account holders and avoid getting the account suspended or temporarily locked. support staff should have unlimited attempts to security questions back up info and user names.
566th ranked -
show email ADDRESSES, not aliases in mail list
There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.
77th ranked -
offer program like HEY for my aol - I will gladly pay for that - see Ezra Klein in NYT 4/7/24
screen out easily the multitude of e mails I get daily!!!
566th ranked -
Autocorrect spelling while typing (key words: WHILE TYPING)
I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.
151st rankedWe recommend you check your browser's settings to have the ''Check for spelling errors when you type text on web pages'' option enabled/turned on.
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Improve customer service, less greedy for fees. Find internal bugs
AOL tech support phone system is not sensitive to respond. Some time I need to repeat multiple times to get through. I had a bad experience with your technician, had difficulties to get through, when I put number 1 in the survey, it automatically changed to 4. Some people designed a software to cheat the AOL administration. AOL service is deteriorating, Greedy for fees but not to improve quality. One tech hanged up my phone call. An investigation is needed to find this bug. Please learn how Gmail is doing, to find why you are left behind.
566th ranked -
suppressions des pubs dans la boite mail
les pubs sur le côté de la page mail réduit considérablement le pleine écran de la page. De plus les pubs ne sont pas en français et on ne peut pas les supprimer. c'est insupportable
566th ranked -
411th ranked
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PAY TO STOP ADVERTISING What Greed Monger came up with this idea??
What a nice way to reward all of your faithful customers!!! Make them pay to stop advertising that you put in there email. I hope this starts a customer revolt that shuts AOL/YAHOO down. Greed at its best, thanks AOL for rewarding me for being a loyal customer for years. I will be looking into leaving you. Louis
913th ranked -
POOR EMAIL forwarding COMPOSURE FROM A LINK IN READ EMAIL
If I try to forward an email using an email I've read and have been supplied with a new email contact, the automatic population of the linked email for the new person doesn't get added to the new composing email.
I hope I've said this correctly....Just another critical item to correct or bring back the old format! PRETTY PLEASE!
913th ranked -
Settings provides no help with auto fill malfunctions. Don't use Twitter no AOL help
Settings provides no help for auto fill malfunctions. Dont'f use Twitter. No AOL help desk. Will only accept emails if they concern abuse or access neither of which will serve my purpose.
913th ranked -
Cannot control the fonts. Have friends who need to read larger printing.
Please keep the fonts larger for elderly people.
326th ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
77th ranked -
want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
566th ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
326th ranked -
Please see below
Although it is possible that my problems with my aol email are primarily due to the age of my computer, it is not by complete coincidence that I had no problems before you changed your email a few months back, and I have had many ongoing problems ever since - and ONLY on AOL email. There must be SOMETHING you can do to remedy the situation, and I, a customer of yours since the 90's, would appreciate knowing that you actually gave this your true consideration at the HIGHEST LEVELS. One problem is that anything I type in an email…
566th rankedWe're very sorry that you're experiencing these issues with AOL Mail! Unfortunately, it does sound like it may be related to your system. Have you tried a different browser, or Basic Mail? https://help.aol.com/articles/switch-to-basic-version-of-aol-mail
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blocking
make it easier to clean up thr blocking list
566th ranked -
Give me back my New Mail inbox.
My New Mail inbox has disappeared and it would be nice to have it back
566th rankedPlease let us know if this help article helps you switch back to New/Old: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
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