AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1266 results found
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HAVE YOU EVER HEARD THE SAYING "IF IT AINT BROKE, DONT FIX IT"???
"SEARCH" AINT WORKING WORTH A KRAPP EITHER!!!
645th ranked -
I didn't ask for your thoughts on what my password should be
If I wanted to change my password I would have done it myself!!!!
475th ranked -
email forwarding
Please enable email forwarding for all emails received.
131st ranked -
AOL sign-in not working
AOL needs programmers, not coders, to debug the sign-in when one's notification account is at Yahoo. Got a dead lock. If you don't know what that is asked a member of the staff that "programmed" Tandem computers. Also check with an old timer that has a Netscape account that now requires AOL.
Some staff members must be eating the cookies, instead of maintaining them.
High level code is not doing it.475th ranked -
INCREASE THE SIZE OF ATTACHMENTS
increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB
124th ranked -
I Hate Sign In Code
I hate having to get a new sign in code. This time I had to ask for it to be resent 3 times, then tried another method. I really hate this. It just wastes my time.
AOL used to be the best email format. Now I am using Comcast more and more. I don't like the new look and I don't like having to get a sign in code.
124th ranked -
HATE NEW AOL MAIL
THERE IS NOTHING MORE TO SAY.
39th ranked -
Tighten junk/spam settings.
Ever since AOL switched to the new format, I have been inundated junk/spam mail. My settings are up-to-date & current, so WHY is this happening?
107th ranked -
Folders
HOW DO YOU SORT FOLDERS ALPHABETICALLY?
475th ranked -
Please revert back to old classic email
This new email is so awful & confusing. When responding to an email the sender's email gets in the way. While we need change, that is not one of things that need changing.
321st ranked -
Clicking on multiple emails requires too much precision.
I tend to select multiple emails for some action or another (typically deletion). The new mail is so fussy that if I don't push EXACTLY in the square, it opens the email and loses all the checkmarks I've already made. I'm not infirm. It's too fussy. And I hate it.
921st ranked -
Change it back!
You cannot make your version better. It is a mess. The old version is much more superior than this new one. Listen to your customers and put it back the way it was. People do not need any more stress in their life and this is causing everyone stress.
39th ranked -
Stop blocking Gmail. Do not tell me to contact the senders
Have you ever heard of something called customer service ?
475th ranked -
emails sent twice
When Sending emails, my inbox shows them twice?
921st ranked -
AOL Support Help
Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.
101st ranked -
The "sender" field used to be in Bold text. What happened? Please tell me how to bring that back
Bold the "sender" field, the way it used to be.
645th ranked -
EMAIL PROBLEM
WHEN FORWARDING MY EMAILS 8 VERTICAL LINES ARE SHOWING ON THE LEFT SIDE OF THE EMAIL SCREEN.
IT WAS NOT SHOWING IN APRIL.... ANY VERTICAL LINES ON MAIL EMAILS....NOW I'S ALL OUT OF LINE. ..NEED TO REMOVE VERTICAL LINES.475th ranked -
Allow a "back" button for mistakes
Many times, I have accidentally deleted an entire or a portion of a sentence while typing. Then, I would have to remember what it was I typed and retype it again. It would be nice to have an UNDO, REVERSE, or BACK button to bring back the portion of the sentence or sentences that were accidentally deleted by my clumsy fingers.
Please add an UNDO, REVERSE, or BACK button. This would be so helpful!
645th ranked -
CHANGE FONT
THE FONT SUCKS & THERE'S NO WAY TO CHANGE IT IN SETTINGS!!! :(
321st ranked -
When are you going to sort this software out? Its got some decent features, but the implementation is a MESS
and PLEASE don't tell me to contact you on Twitter (its for twits) or Facebook (privacy violations) only. What a comment on the product and the management that you cannot use your own email.
and then (on 240620 ), are you aware that Sent items can be Moved to the Archive folder, using a set of keystrokes which is an error, but actually does something (ie, that is a design fault on its own?) but once in the Archive, it appears you CANNOT move them back to "Sent " . The option is not available. Dozy, just dozy. Careless testing.…
645th ranked
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