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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1011 results found

  1. AOL Support Help

    Have more options for AOL Support Help. I don't use Twitter or Facebook. I should be able to get all the help I need through the AOL website. You are offering Help that limits who can access it.

    113th ranked

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  2. 57th ranked

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  3. better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    better scrubbing of BAD ads... Had clicked on one by mistake and it wanted a CALL to release the computer.

    488th ranked

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  4. stop anti-Trump news stories

    Stop putting anti-Trump news items on the website. Don't you care about offending your Republican users. Do you want us to discontinue using AOL?

    367th ranked

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  5. cannot comment on articles

    cannot comment on articles

    763rd ranked

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    1 comment  ·  Admin →
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  6. All of a sudden I can not comment on AOL news articles. I keep getting the Sign Up to Pos prompt. Just posted yesterday. No problem. I

    Why can't I comment on AOL news articles anymore? Did so yesterday. No problem. Now it is directing me to Sign Up To Post. Why is that? I follow the guidelines.

    763rd ranked

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  7. Make the away from the office message easier to find and turn on. Took me forever to dig down to find it.

    Make the away from the office message easier to find and turn on. Took me forever to dig down to find it. had to google it. Not at all intuitive where it is buried

    488th ranked

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  8. Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and

    Please bring back all the font style and font color option. Also the background options to use in the body of the emails, i.e. holiday, and season backgrounds.

    488th ranked

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  9. 260th ranked

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  10. stop erasing additions to draft, mistaking as already sent

    try adding to email draft, but system erases, notes already sent. NOT sent. Suspect system mistakes reference recent other emails to same destination, same topic. Need fix problem with AOL email system.

    367th ranked

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  11. block by domain

    @evereve.com is sending spam EVERY FREAKIN DAY, but I can only block the individual sender. WAKE UP!

    232nd ranked

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  12. Ich verstehe nicht englisch.

    Bitte auch deutsch schreiben. Danke.

    763rd ranked

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  13. ******** AOL

    REVERT TO CLASSIC

    61st ranked

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  14. NEW AOL MAIL FEEDBACK

    I like the old format. It is easy to work with. Old format was friendly and easy to work with.

    61st ranked

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  15. Undo button

    I accidentally deleted much of the email I was composing. But, with no 'UNDO' button, I couldn't retrieve what I just lost. Why don't you offer such a common command with Aol Mail? I had to try to remember what I had written and retype it. Bummer. Shame on you!

    763rd ranked

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  16. SPAM

    I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.

    Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.

    Get your act together please.

    367th ranked

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  17. Calendar not functioning - cannot edit or add events

    My Calendar not Functioning cannot add or edit event

    367th ranked

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  18. Thanksgiving themes, Christmas themes, New Year's Day themes, Valentine themes, etc, etc, etc

    I am totally agreeing with the 83rd ranked, holiday themes are very important such as Thanksgiving, Christmas, New Years, Valentine's Day, etc., etc., etc. The previous version when we used the AOL program or whatever you want to call it had those themes.

    143rd ranked

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  19. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    488th ranked

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  20. Ban Audio Ads

    Every time I open my email at AOL-- which is perhaps a hundreds times a day-- I am now being forced to listen to an audio of an ad-- the same ad each time- which cannot be located nor turned off and wasn't clicked on. This is extremely annoying. Please stop this immediately.

    488th ranked

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