AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1300 results found
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icon colors
The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.
383rd ranked -
Remove check marks after reading
When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.
928th ranked -
I would appreciate attachment preview/viewing be available in AOL Windows application.
I would appreciate attachment preview/viewing be available in AOL Windows application.
928th ranked -
Delete Box Obstructs Actions--Revert to Former Display
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
928th ranked -
HAVE YOUR FILTERS ACTUALLY WORK!!!
HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING
928th ranked -
Re: AOL icon on yellow background
I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.
There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.
Also AOL keeps saying that my email address is not recognised and it…
928th ranked -
Status notification toast message covers action buttons
The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.
Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps…
928th ranked -
"Related contacts""
Hi, why don't you eliminate the popping "related contacts",
it is "annoying", it is a waste of time, it is not "smart".
Thanks.383rd ranked -
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
I NEED LARGER TEXT....I DID CLICK ON ALLOW LARGER TEXT BUT STILL NOT BIG ENOUGH FOR ME. ACTUALLY THIS IS A GAME CHANGER
928th ranked -
larger font and less crowded emails on one page
why did you change the size of the emails? I dont like the smaller version lettering or the amount of emails crammed on one page
928th ranked -
Disable keystroke to send
On the web site, we need a way to disable using [Ctrl]-[Enter] keystroke to send an email. This can be inadvertently hit while writing an email, because [Enter] is used for new paragraphs and [Ctrl] is used for copy-paste. At the very least there should be a confirmation prompt before sending. When a half-written email suddenly sends itself, it is a horrible experience. Please prioritize this improvement.
928th ranked -
Not Receiving mails
I am not receiving any mails post 1st August, 2025. Please help!
928th ranked -
Instructions to disable desktop notification "your aol mail settings are out of date" are invalid, no such setting exists.
Notification popped up on its own when I was recording music, inserted a boinging sound, so I had to start over. Cannot disable the notification following the instructions, since "notifications" choice in more settings doesn't exist.
928th ranked -
the vacation mode is not working
, i tried another browser,
928th ranked -
How to save/keep writing email font and size settings?
After selecting the desired text font and size for writing emails, they are NOT saved...
928th ranked -
When click "read" within mail box - disable flag message that gets in the way
When viewing mail on desktop/windows 10 - I will select "read" and a small rectangle appears to either say okay or undo or something like that. The problem is, this rectangle is OVER the rest of the options. After reading I want to MOVE the message, but first have to get rid of that little rectangle. Annoying as anything.
If I could permanently move it out of the way so it doesn't cover the options, that would be great!
928th ranked -
Forwarded emails lose their body content when "saved" before sending.
After saving an email to forward, the body content disappears when sending. Only the headers and addressees email addresses remain. This horrible fault forces multiple forwarded emails to wait another hour before re-sending, due to AOL limitations on emails being sent or forwarded to multiple recipients.
472nd ranked -
see below
Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.
It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.
928th ranked -
Add to Contacts Failure
AOL Mail fails to add new contacts to the Contacts List when selecting addressees from emails. When selecting these addressees, the right panel opens with the correct information, but fails to Save this data to the Contacts List.
Please advise.
Thank you.928th ranked -
constant harassment signing in, towards disabled or crippled combat heros is very disgusting and cowardly
should be able to sign in with no issue's or come up with a better solution, constant harassment just from clicking a button is very disturbing, IF LIKE many people if you have problems with other nationalities, veterans, cripples > GET HELP
928th ranked
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