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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1229 results found

  1. Return the sort mail that was previously "read" function

    Removing functions is a big down grade. I do not want to continue to use AOL without this function. I have too many emails to read them all and too poor of a memory to remember exact words to search for an email I want to find. I look through the ones I have read. Please return this function or I'm leaving after being with you from the beginning.

    226th ranked
    0 comments  ·  Admin →
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  2. OUTGOING emails by either COMPOSE OR FORWARD must be able to appear in a POP UP BOX. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    OUTGOING emails by either COMPOSE OR FORWARD OR REPLY must be able to appear in a POP UP BOX.
    FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    ALSO, Please allow the Cc: and Bcc: to appear on every outgoing email without having to click on it !!!!!!!! FIX THIS!!

    296th ranked
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  3. Deleting and/or Editing Addressees in the CC/BCC Boxes

    How can addressees in the CC/BCC boxes be deleted or edited? Please advise.
    Thank you.

    609th ranked
    0 comments  ·  Admin →
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  4. calendar

    Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.

    609th ranked
    1 comment  ·  Admin →
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  5. open mail in new window

    bring back the option to open an email in a new window. Very important.

    Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."

    253rd ranked
    0 comments  ·  Admin →
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  6. email checkbox size on web browser

    Please make the checkboxes on the web browser view of mail a larger size + click area like it used to be!

    911th ranked
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  7. Fix OneNote Text Pasting as Image

    Text copied from Microsoft OneNote pastes as an image instead of as text
    - Classic AOL did not have this bug; the same OneNote text correctly pasted as text
    - In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
    - Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
    Using AOL / right click…

    350th ranked
    1 comment  ·  Admin →
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  8. I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    253rd ranked
    0 comments  ·  Admin →
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  9. Drastic change-who's idea??

    People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck

    253rd ranked
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  10. Learn from the past

    If it ain't broke, don't fix it. If we ask real nice, will you go back to the classic version? Probably NOT! The new design is not pleasing to the eye at all. Stop trying to justify your silicon valley salaries, you all be replaced by A.I. soon enough. Put it back!

    253rd ranked
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  11. What have you done to the email lists|? Can I have the old one back please!

    253rd ranked
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  12. The "Gathering Feedback" is BS

    There is no "Gathering Feedback." The kids who came up with this shizzle are just munching popcorn and kicking back waiting for their participation trophies. Stop acting like you care what your long time users actuallly think. If you did, you would have reverted immediately from this disaster. Anyone actually watching, launch a "classic site," invite us on here, and get YOUR popcorn to watch us jump ship to your new venture.

    253rd ranked
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  13. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    253rd ranked
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  14. I pretty much would love to keep this formation, but I wish that there was an option check box to the right of each message as it was/is wit

    I would love to have the option to delete each email as I read it by clicking to the right of the subject as in the basic form of email.

    911th ranked
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  15. screen Format

    How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.

    609th ranked
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  16. Why is it so hard to add a contact? Can't just type a new e-mail in

    Just allow us to type an e-mail into an existing list

    441st ranked
    0 comments  ·  Admin →
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  17. not compatible with Windows 11 mail app

    AOL email (free version) not compatible with Windows 11 mail app. In the app AOL emails do not open or open with unreadable html.

    This has been going on for years. HEY, AOL, CALL MICROSOFT AND FIX IT!

    441st ranked
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  18. Hard as heck to add names to contact list. Your IT personnel failed miserably!

    Go back to old email format, don’t try to fix what isn’t broken, your IT personnel should be fired.

    441st ranked
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  19. As a coordinator of volunteers I need to send out group emails. I used to be able to copy and paste the entire list of emails. Now I can't!

    609th ranked
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  20. No side bar on the "compose" email to scroll up and down in the email text. The links are not active. You cannot access a link in an email

    There is no side bar in the compose email. Links in a text will not open. The contact list is cumbersome and inaccurate. A search for a current email is not available. You cannot email long lists without a "spam" interruption. Go back to your original version of AOL

    441st ranked
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