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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

How can we improve AOL Mail?

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1234 results found

  1. HOW ABOUT THE CALENDAR?

    HOW do you get the calendar to put up a reminder every month?

    610th ranked
    0 comments  ·  Admin →
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  2. NEW EMAIL AGAIN SEARCH PROCESS TOO MANY STEPS!!!!!

    CORRECT THE SEARCH PROCESS

    TOO MANY STEPS!!!!!!

    610th ranked
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  3. AOL (Calendar Invite)

    After I'm logged in to my AOL mail account from my HP Envy Laptop, I'm unable to open any calendar invites which come via email. If I attempt to down load and open via in App (i.e., Word or Notepad), it comes up as untitled file with coding only. This has happened on two occasions from two different companies and I cannot view the calendar invite. I have gone through 2 tech support sessions and looked through aol calendar settings with no success.

    441st ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  4. Show attachments at the top as before. Also unread emails are disappearing by itself into old mail folder. Fix this.

    Unread emails are being put into old mail folder after a few days. Why is this? Please fix this problem. Also I do not like attachments showing up at the bottom of the email. I want them at the top as it used to be. If the email has long threads, I have to scroll down all the way to the bottom to verify attachment. This is just plain stupid. Please fix this as well.

    610th ranked
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  5. Please FIX the black side bar in emails. I CAN`T scroll down to read important content because the black bar disappears or turn everything

    Please fix the black side bar to stay visible in my emails. It disappears and I cannot scroll down to read important information in my emails. This has been a terrible change in AOL mail. Aren`t you listening?????
    This has been a major complaint for months now.

    610th ranked
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  6. Return the sort mail that was previously "read" function

    Removing functions is a big down grade. I do not want to continue to use AOL without this function. I have too many emails to read them all and too poor of a memory to remember exact words to search for an email I want to find. I look through the ones I have read. Please return this function or I'm leaving after being with you from the beginning.

    226th ranked
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  7. OUTGOING emails by either COMPOSE OR FORWARD must be able to appear in a POP UP BOX. FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    OUTGOING emails by either COMPOSE OR FORWARD OR REPLY must be able to appear in a POP UP BOX.
    FIX THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    ALSO, Please allow the Cc: and Bcc: to appear on every outgoing email without having to click on it !!!!!!!! FIX THIS!!

    296th ranked
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  8. Deleting and/or Editing Addressees in the CC/BCC Boxes

    How can addressees in the CC/BCC boxes be deleted or edited? Please advise.
    Thank you.

    610th ranked
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  9. calendar

    Have some option to make the fonts on the calendar bolder, some of us are sight impaired we are having seeing what is in the calendar.

    610th ranked
    1 comment  ·  Admin →
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  10. open mail in new window

    bring back the option to open an email in a new window. Very important.

    Also need more font choices, including Comic Sans, and need to have the option to make the font darker without having to highlight text and selecting "Bold."

    253rd ranked
    0 comments  ·  Admin →
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  11. email checkbox size on web browser

    Please make the checkboxes on the web browser view of mail a larger size + click area like it used to be!

    911th ranked
    0 comments  ·  Admin →
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  12. Fix OneNote Text Pasting as Image

    Text copied from Microsoft OneNote pastes as an image instead of as text
    - Classic AOL did not have this bug; the same OneNote text correctly pasted as text
    - In Yahoo Mail this bug started between 6/22/2020 and 6/27/2020 (I experienced it using my church account. AOL is my primary account so it is a big impact.)
    - Band-aid: paste the text somewhere else (like Word) and then copy/paste it into AOL (this is what I have to do on my church account but hopefully once you fix AOL you will also fix Yahoo)
    Using AOL / right click…

    350th ranked
    1 comment  ·  Admin →
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  13. I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    I want the old lay out, it worked for me and now I have to spend time learning this one. Rediculious.

    253rd ranked
    0 comments  ·  Admin →
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  14. Drastic change-who's idea??

    People are transferring their emails to diff providers in droves. You eliminated "Insert image" in composing mail, etc. There are many other ridiculous, esoteric designs that are only fancied by their creators. [Too much time on their hands]. There are way too many other free providers out there that do not eliminate basic features. Oh well. Good luck

    253rd ranked
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  15. Learn from the past

    If it ain't broke, don't fix it. If we ask real nice, will you go back to the classic version? Probably NOT! The new design is not pleasing to the eye at all. Stop trying to justify your silicon valley salaries, you all be replaced by A.I. soon enough. Put it back!

    253rd ranked
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  16. What have you done to the email lists|? Can I have the old one back please!

    253rd ranked
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  17. The "Gathering Feedback" is BS

    There is no "Gathering Feedback." The kids who came up with this shizzle are just munching popcorn and kicking back waiting for their participation trophies. Stop acting like you care what your long time users actuallly think. If you did, you would have reverted immediately from this disaster. Anyone actually watching, launch a "classic site," invite us on here, and get YOUR popcorn to watch us jump ship to your new venture.

    253rd ranked
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  18. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    253rd ranked
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  19. I pretty much would love to keep this formation, but I wish that there was an option check box to the right of each message as it was/is wit

    I would love to have the option to delete each email as I read it by clicking to the right of the subject as in the basic form of email.

    911th ranked
    0 comments  ·  Admin →
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  20. screen Format

    How can I permanently put Calendar, note pad, settings etc vertically as what happens when you want to expand your view of the email.

    610th ranked
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